I wouldn’t hesitate to recommend Sarah Baker of AV Rillo Conveyancing. She worked tirelessly over a period of two years and previously two broken chains (when the bottom of the chains fell out) to bri... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
With Avrillo from instructing them to nearly completion , they have been very supportive through the whole process , guideing me through what can be a very stressful time ... Very helpful team and... See more
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The buying process did go quite smoothly. Some of the legal jargon was quite confusing at times, but the call surgery was very useful and Sarah was able to explain and put my mind at rest. I would r... See more
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After getting my head around having solicitors that only work on line (I'm not very good at tec)Avrillo were very good,very quick at responding to questions, kept us informed on all the progress,and f... See more
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Company details
Written by the company
AVRillo are specialist conveyancers and property lawyers helping people move home across England and Wales. We are one of the UK’s highest-rated conveyancing firms with a 95% completion success rate, compared to 1 in 3 transactions failing elsewhere. Our award-winning conveyancing team focuses on faster communication, clearer updates, and a safer, more reliable moving experience for buyers and sellers. With thousands of verified reviews, we have become known nationally for reducing delays, preventing fall-throughs, and guiding home movers through the legal process with care, transparency and efficiency.
Contact info
257 Green Lanes, N13 4XE, LONDON, United Kingdom
- 0208 370 3877
- clientservices@avrillo.co.uk
- avrillo.co.uk
4.8
Excellent
2K reviews
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Excellent communication
Excellent communication, fantastic solicitor extremely kind and helpful
January 11, 2026
Reply from AVRillo Conveyancing
Thank you for your kind review. We’re delighted to hear that you were happy with the communication and found your solicitor so helpful and supportive throughout.
We really appreciate you taking the time to share your experience and wish you all the very best moving forward.
Proactive and Communicative Conveyancing Team
After a previous sale with a different solicitor where I often felt out of the loop and found communication difficult, working with AVRillo was a completely different experience.
From the start, their communication was excellent. The online portal is easy to use, regularly updated and shows a full case history of emails and documentation in and out. Even when you haven’t received a direct update, it’s reassuring to be able to see that your file is actively being worked on.
I also really appreciated that there is a team handling your case rather than relying on one individual (a special mention to Ella, Emily and Tom). The call surgeries were particularly helpful when you just needed to speak to someone and talk things through.
It genuinely felt like a collaborative effort between myself, AVRillo and my estate agents, all working towards the same goal. We were able to exchange a leasehold within 11 weeks.
The only small change I would suggest is that some emails and documentation can be quite lengthy and a little overwhelming at times and the automated emails could perhaps be filtered more efficiently. That said, this is a minor point compared to the overall quality of service.
Overall, I would highly recommend AVRillo to anyone looking for a proactive and communicative conveyancing team.
January 8, 2026
Reply from AVRillo Conveyancing
Thank you for taking the time to leave such a detailed and thoughtful review. We’re delighted to hear that your experience with AVRillo felt so different from your previous one and that our communication and proactive approach made a real difference.
It’s great to know the portal gave you confidence that your matter was progressing and that the team-based approach — with support from Ella, Emily and Tom — helped you feel well supported throughout. We’re also pleased the call surgeries proved useful when you needed to talk things through, and that working collaboratively led to exchange within 11 weeks.
We really appreciate your balanced feedback regarding our emails and automated communications. Comments like this are invaluable as we continue to refine and improve our service.
Thank you again for your recommendation — it means a great deal to the whole team. We wish you all the very best moving forward.
Fantastic experience
Sarah was extremely helpful and responsive. The portal was easy to use and made the whole process clearer. Highly recommended!
January 6, 2026
Reply from AVRillo Conveyancing
Thank you for your lovely review. We’re delighted to hear that Sarah was so helpful and responsive throughout and that the portal helped make the process clearer for you.
Your recommendation is greatly appreciated, and we wish you all the very best moving forward.
Very fast and effective service!
The online system allowed the process to be fast, streamlined and simple to follow
January 6, 2026
Reply from AVRillo Conveyancing
Thank you for your lovely feedback. We’re pleased to hear that you found the service fast and effective, and that the online system helped keep the process streamlined and easy to follow.
We appreciate you taking the time to share your experience and wish you all the best moving forward.
First time for us selling a house
First time for us selling a house, we where quite scared of the process but AVRillo, Kimberly, Sophie and the rest of the team absolutely amazing, professional and keeping us up to date every step of the way, cant thank them enough, so definately would reccomend them
January 6, 2026
Reply from AVRillo Conveyancing
Thank you for sharing your experience with us. We’re so pleased to hear that, as first-time sellers, you felt supported and reassured throughout the process.
It’s wonderful to know that Kimberley, Sophie and the rest of the team kept you well informed and made what can feel like a daunting experience much more manageable. Your kind words will mean a great deal to them.
Thank you for your recommendation — we truly appreciate it and wish you all the very best moving forward.
I was selling my dads place and had no…
I was selling my dads place and had no idea what I was doing they were helpful and kind to wards the needs of the family but also in away to get the job done
January 3, 2026
Reply from AVRillo Conveyancing
Thank you, Tina — I’m really glad we could help at what I know can be a difficult time.
Selling a family home is never easy, and I’m pleased the team were able to support you and still keep things moving. I’ll be sure to pass your kind words on to them.
Wishing you and your family all the best.
— Angelo Piccirillo, Co-Founder, AVRillo
AMAZING!
No need to post a detailed review, as I can sum up our experience with AVRillo with a single word...
AMAZING!
Sarah, thank you so much!
November 26, 2025
Reply from AVRillo Conveyancing
Thank you for such a fantastic review. We’re thrilled to hear your experience was such a positive one.
Sarah will be delighted to see your kind words — thank you for taking the time to share them.
Very efficient service
It was done by email which is very quick and efficient but when there were small problems which cropped up I was informed by telephone straight away. Very pleased with the service
January 2, 2026
Reply from AVRillo Conveyancing
Thank you for your feedback. We’re pleased to hear that the combination of efficient email communication and timely phone calls when needed worked well for you.
It’s great to know you felt kept informed and supported throughout. We really appreciate you taking the time to share your experience.
I would not recommend as a first time buyer/flat owner
Unfortunately this is the second time I am leaving a review regarding AVRillo despite having an earlier issue that was resolved. I was recommended this conveyancer via a friend who had a good experience but I had faced quite a few difficulties both at the beginning and at the end of my property purchase timeline. I will specifically focus on their terms and conditions which outlines the Notice of Assignment. I had purchased a flat property with leasehold. AVRillo had initially claimed that the landlord of the management company had requested funds as part of the Notice of Assignment however upon completion, I got direct correspondence from the landlord that he had never raised any funds and had gotten threatening-like emails and letters requesting for his bank details so money could be transferred. When emailing AVRillo directly about this and asking to refund the money I had already sent as part of the completion, I was given another reason that it was not my landlord who requested the funds but it came from the solicitors representing the management company. They also charged me a higher amount on the completion statement for the work they had done for changing the name on the deed (charged me £80.40 when the terms and conditions price states £67), and it was not clear the management companies solicitor was charging twice for the notice of assignment. Both myself and the landlord agreed the firm has a strange way of working and found their reasoning and correspondence not clear. Overall this, alongside previous reasons which had already been addressed, my personal opinion is to not go for these solicitors and for future property purchases will go elsewhere.
**I have edited the review after reading the reply** - On the terms and conditions received there is no wording to indicate the £67 cost would include VAT as per this copy and paste: "Our fee for drafting and serving the notice is free for a Notice
of Assignment as we will only charge for subsequent notices, if any, at £67 per notice, such as for a Notice of a Deed of Covenant (if applicable); Certificate of Compliance (if applicable); Share Certificate (if applicable). If you have a Management Company, they may also charge separately for them to accept service of your notices and our charge will be £67 per notice
if applicable".
Edit edit: I have now since resolved the issue with AVRillo as they were willing to work with me to find a solution and were patient enough to give me time to think what would be the best way forward. I have updated my rating to reflect this also.
December 23, 2025
Unprompted review
Reply from AVRillo Conveyancing
Thank you Divya for taking the time to leave this review. I’m sorry we didn’t leave you completely happy — your experience matters to me as a co-founder of AVRillo. Could we please talk as I am happy to look at this personally whilst we are closed over the Christmas break.
In relation to costs, the £67 leasehold fee set out in our terms is exclusive of VAT. The figure shown on your completion statement includes VAT.
Please email and I’ll refund the difference if this helps.
As to our chasing letters to your landlord/ managing agent/ their lawyers, we only send those to prevent delay which risks our buyer clients to suffer financial loss or restricted rights. For that reason, our chasing letters are written firmly to get results for you. It would have been easier for us not to take that approach, but it would not have been in your best interests.
This is a well-known issue in leasehold transactions, and one of the reasons the government is looking to change the law in this area. That is why we act proactively and put our clients first.
Please email me personally on aap@avrillo.co.uk
Angelo Piccirillo
Solicitor and Co Founder
AVRillo
Absolutely awful
Absolutely awful - Avrillo use a Dashboard which is supposed to be updated with any new information received, which is a really good idea if it was updated - unfortunately in my case it was not - an example of which was they it stated I had not completed Anti-Money Laundering checks for over a month after these had been completed -
November 15, 2025
Unprompted review
Reply from AVRillo Conveyancing
I’m the founder of AVRillo, and I’m sorry this was frustrating.
Although our office reopens in the New Year, I do want to try and help before then. To help me understand what may have happened, could you please email me privately with your reference? AML is personal to you, so it’s better discussed directly.
When you email, it would help if you could let me know when you raised the dashboard not updating with your lawyer, and what was explained to you at the time.
AML requirements are set by the government and sometimes involve extra checks before a lawyer can fully sign things off. The dashboard is there to help, and I’m sorry if it didn’t reflect things clearly in your case. I’ll make sure this is looked into properly.
Angelo Piccirillo
aap@avrillo.co.uk
Avrillo Llp
Thank you AVRillo Carmen
Thank you AVRillo Carmen, Ella-Sampson and all of the team for Great Service on the sale of my late parent's property. All our concerns and questions were answered quickly, promptly and professionally.
The sale went very quickly and smoothly. Would definitely use this company again without any hesitation. So Excellent and Professional Thank you
December 23, 2025
Reply from AVRillo Conveyancing
Thank you for taking the time to share your experience. We’re really pleased to hear that Carmen, Ella Sampson-Jones and the wider team were able to support you so well during what can be a particularly sensitive sale.
It’s great to know that your questions were handled promptly and professionally, and that the transaction progressed smoothly to completion. Your confidence in using us again means a great deal.
Thank you for your kind words and for trusting AVRillo with such an important matter.
A.V.Rillo get it done
A.V.Rillo were proactive from the outset and gave daily updates on progress, (or sometimes the lack thereof and the reasons for those). Fees are many and varied but the choices are clear and you get what you pay for. The total time from engaging the conveyancer to completing the purchase was considerably less than expected.
December 20, 2025
Reply from AVRillo Conveyancing
Thank you for your detailed feedback. We’re pleased to hear that our proactive approach and regular updates helped keep you informed throughout, even when progress depended on other parties.
It’s also great to know that the clarity around fees and options gave you confidence in the service, and that the overall timescale exceeded your expectations. We appreciate you taking the time to share your experience.
Once you get your head around…
Once you get your head around submitting everything online it was overall a fairly pain free experience. It’s expensive but they did a fast exchange and completion, sometimes found not being able to speak to a human a bit frustrating. Would recommend if you want fast conveyencing.
December 19, 2025
Unprompted review
Reply from AVRillo Conveyancing
Thank you for sharing your experience so openly. We’re pleased to hear that once everything was underway, the process felt straightforward and that the speed of exchange and completion met your expectations.
We appreciate your comments around cost and access to phone contact — feedback like this is important and helps us continue refining how we balance efficiency with personal support. It’s good to know that, overall, the fast turnaround delivered real value for you.
Thank you for the recommendation and for taking the time to leave such considered feedback.
Accessible and made the process easy
Process was made easy. Never hard to speak to anyone or arrange a call. Portal was easy to navigate and know what each step was. Would definitely recommend.
December 19, 2025
Reply from AVRillo Conveyancing
Thank you for your kind review. We’re delighted to hear that the process felt easy and that you found it straightforward to speak with the team or arrange a call whenever needed.
It’s great to know the portal helped you clearly understand each stage along the way. Your recommendation is truly appreciated, and we wish you all the very best moving forward.
Despite going through a long and very…
Despite going through a long and very difficult process (ie I lost my beautiful wife / soulmate) during the sale of my flat. We stuck together to eventually get the sale done and over the line! I would definitely recommend this company to my family and friends. Fair warning!! Kim could end up being inundated!!!
December 22, 2025
Unprompted review
Reply from AVRillo Conveyancing
Thank you for taking the time to share your experience with us. We’re truly sorry to hear about your loss, and we’re grateful that you trusted us to support you during such a difficult period.
We’re pleased that Kim was able to guide things through to completion with care and determination, and we’ll be sure to share your kind (and very generous!) words with her.
Thank you for your recommendation — it means a great deal to the whole team. We wish you strength and all the very best moving forward.
Here's a professional and warm…
Here's a professional and warm appreciation message for Avrillo what they did for us buying first home.
I wanted to take a moment to say thank you for your incredible work on recently. Your attention to detail and willingness to go the extra mile made such a difference in hitting our deadline smoothly. It’s been a pleasure collaborating with you, and your positive attitude always lifts the spirit. Really appreciate everything you do!"
Thanks again, carry on your job with good service. Best wishes
December 18, 2025
Reply from AVRillo Conveyancing
Thank you so much for your kind and thoughtful review. We’re delighted to hear that our team was able to support you so effectively during your first home purchase and help ensure everything stayed on track to meet your deadline.
Your comments about our attention to detail, commitment and positive approach mean a great deal to us, and we’ll be sure to share your appreciation with the team involved.
Thank you again for taking the time to share your experience. We wish you every happiness in your new home and all the very best for the future.
Reply from AVRillo Conveyancing
Thank you for your feedback. We’re pleased to hear that you found the service efficient and appreciated the regular updates throughout.
Wishing you all the best.
Change of advisor just before completion not great very stressful
Hi
Experience wasn’t as good as first time I used. This time lack of communication had one advisor then at the 12th hour changed so the poor lady had to pick up the pieces with days to go before completion
March 17, 2025
Jessica Trim and her team have been on…
Jessica Trim and her team have been on the ball with everything I haven’t got a bad word - the only hold ups were on the side of the buyers solicitors, but these were all explained and rectified. In the end to have exchange and completion on the same day was amazing. Thank you all I will recommend you in future.
December 19, 2025
Unprompted review
Reply from AVRillo Conveyancing
Thank you for your fantastic feedback. We’re delighted to hear that Jessica Trim and her team kept everything moving smoothly and clearly explained matters along the way.
Achieving exchange and completion on the same day is a great result, and it’s wonderful to know the team’s proactive approach helped overcome delays outside of their control.
Thank you for your kind recommendation — it’s truly appreciated. We wish you all the very best moving forward.
Would recommend
I had Sarah Smyth as my conveyancer to assist me as a first time buyer. The process was simple and straightforward due to their app and customer support. The app is helpful as it shows where you are in the process, what's been done, the current step and what’s outstanding.
The customer service was great. Sarah (and the team) answered my questions, called when requested, and provided reassurance. My home took 14 weeks to complete. There was a delay (about three weeks) which was down to me so overall it was great experience. They even sent a housewarming gift which was a very nice touch.
October 10, 2025
Reply from AVRillo Conveyancing
Thank you for sharing such a thoughtful review. We’re delighted to hear that Sarah Smyth and the team were able to support you so well through your first home purchase.
It’s great to know the app helped you track progress clearly and that the team’s responsiveness and reassurance made the process feel straightforward. We’re also pleased you enjoyed the housewarming gift — a small thank you to mark a big milestone.
Thank you for choosing us, and we wish you every happiness in your new home.
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