Award Country Reviews 30

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

AWESOME COMPANY: WOULD RECOMMEND TO ALL MY FRIENDS LOOKING FOR YETTI CUPS AT A REASONABLE PRICE FOR GREAT QUALITY OF WORK. GREAT GIFTS FOR BIRTHDAYS

Rated 4 out of 5 stars

Ordering was easy and convenient. However, it was a little misleading. I ordered a yeti with monogramming and thought I was getting a script font but got a block font instead. I am very happy with the... See more

Company replied

Rated 5 out of 5 stars

I use Award Country for all my business needs, and have never had a bad experience. They always offer me options and design ideas to help me meet my goals for trophies, plaques, and whatever else I n... See more

Rated 5 out of 5 stars

Service and quality were top notch. My little order was treated quickly and efficiently. Good customer service too. Mr Dunn at front desk was great

Company details

  1. Trophy Shop
  2. Art Supply Store
  3. Business to Business Service
  4. Custom Label Printer
  5. Gift Shop
  6. Hobby Store
  7. Office Supply Store
  8. Promotional Item Store

Information provided by various external sources

We offer many types of award and recognition products, such as: crystal, glass, acrylic, medals, ribbons, resins, plaques, trophies, engraving, printing and specialty services.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

30 reviews

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Rated 5 out of 5 stars

AWESOME COMPANY:

AWESOME COMPANY:
WOULD RECOMMEND TO ALL MY FRIENDS LOOKING FOR YETTI CUPS AT A REASONABLE PRICE FOR GREAT QUALITY OF WORK.
GREAT GIFTS FOR BIRTHDAYS

November 10, 2017
Unprompted review
Rated 4 out of 5 stars

Ordering was easy and convenient but a bit misleading.

Ordering was easy and convenient. However, it was a little misleading. I ordered a yeti with monogramming and thought I was getting a script font but got a block font instead. I am very happy with the end result but not exactly what I originally wanted.

October 15, 2017
Unprompted review
Award Country logo

Reply from Award Country

Hello,

We guarantee your satisfaction with our products and your order. Someone from our customer service team will contact you shortly.

Rated 2 out of 5 stars

Messed up my order

Messed up my order. Only had two items and couldn't get it correct. Hard to get ahold of when I had another order and wanted to change the quantity. Terrible first impression. With correcting the wrong order it was like pulling teeth to get it done quickly.

September 20, 2017
Unprompted review
Award Country logo

Reply from Award Country

Hello,

Thank you for your review. After reviewing your order, we see that you placed the order on 9/12, and the order was proofed, payed for and completed on the same day, and then shipped on 9/15. The order shipped on time, as the product had a 3 day production turnaround. We guarantee your satisfaction with our products and your purchase. Someone from our customer service team will contact you to resolve any outstanding issues.

Rated 5 out of 5 stars

Great products/Great service

Easy to navigate website; quick turn-round on 'proof reviews'; products were shipped before the projected shipping date and arrived neatly packed and without damage. I'll be returning for future purchases and would recommend AwardCountry to others

August 20, 2017
Unprompted review
Rated 5 out of 5 stars

Always a good job.

I use Award Country for all my business needs, and have never had a bad experience. They always offer me options and design ideas to help me meet my goals for trophies, plaques, and whatever else I need to purchase.

August 8, 2017
Unprompted review
Rated 4 out of 5 stars

SO far so good

SO far so good! Had two orders so far, waiting for the second to show up tomorrow. The site was easy to use and the trophies have been what I asked for and reasonably priced. I will use them again.

July 27, 2017
Unprompted review
Rated 4 out of 5 stars

Great service!

The AwardCountry team was extremely helpful with issues I encountered when ordering my Yeti! Great customer services! I'll definitely use you again when I need mord awards!

July 26, 2017
Unprompted review
Rated 4 out of 5 stars

I had trouble getting the proof

I had trouble getting the proof, was told it would be emailed to me. After not receiving it, I called and was told it was in "my account". After approving my proof, there was a delay in production but they called me and told me about it but thankfully our banquet was postponed by 5 days and the tumblers cups came in just in time, they looked great. Shipped was more than they quoted, that's why I gave 4 stars.
Would use them again:)

May 15, 2017
Unprompted review
Award Country logo

Reply from Award Country

Hello,

Thank you for your review. We apologize that your experience wasn't completely smooth. During the online ordering process, we do indicate that you will receive an email notification to return to your account to view your proof. Also, the shipping costs are provided directly from UPS based on your zip code and the weight of the order. Once you place your order in your shopping cart, you can get a shipping 'estimate' at that time. Since you can only provide a shipping zip code for the estimate, the estimate and the actual shipping cost can vary slightly once you provide your entire shipping address during checkout.

Rated 5 out of 5 stars

I am very impressed with Award Country

I am very impressed with Award Country. I was thinking of using a local awards company, but they directed me to their website. Once out there, I came upon Award Country that had exactly what I was looking for. The site was a bit clunky, but the prices were very reasonable. So, I gave them a try. I had a number of updates, which they provided proofs for each in less than an hour (their website said it might take a day). Great turn-around! When I did order, it shipped when they said it would and it arrived in two days, not the 10 days on the website. When it arrived, the plaque was beautiful - nice quality and beautifully laid-out. I can't wait to present it to the recipient. Thank you, for such great service! I will definitely use this company again.

May 12, 2017
Unprompted review

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