Awards.com Reviews 852

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting that the awards and plaques are beautiful, well-made, and even exceed expectations. The ordering process is frequently described as easy and seamless, with many appreciating the quick responses and efficient communication from the staff. People also highlight the fast production times and reliable delivery service, often mentioning that orders arrive on time or even sooner than expected. However, some customers also noted issues with the final product, specifically regarding the etching or engraving not being as clear or deep as anticipated. A few other people also felt that the packaging could be improved, mentioning smudged items, damaged boxes, or gift boxes that seemed cheap. There were also occasional reports of incorrect orders or items arriving broken.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the quality and appearance of the... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are satisfied with the craftsmanship, clear... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy and convenient... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Delivery service

Reviewers express high satisfaction with the delivery service. Customers consistently praise the fast... See more

Based on these reviews

Rated 5 out of 5 stars

I LOVE working with Awards.com! Melissa, our account manager, reached out to ask if we needed to order awards again this year. From sending her our order details, proofing, and delivery, the entire ti... See more

Rated 5 out of 5 stars

Our organizations first time order with Awards.com and it was flawless, we ordered 3 different crystal awards for different levels and each one was perfect. Quality even exceeded our expectations. We... See more

Rated 5 out of 5 stars

We had forgot to order awards for the honorees at our big annual event last month. We discovered Awards.com because they had high-quality and affordable items...which is especially important for us... See more

Rated 5 out of 5 stars

The customer support from start to finish was amazing. They helped with numerous rounds of proofs, answered every question quickly, shipped on a tight timeline, and the awards were lovely. Sadly two w... See more


Company details

  1. Trophy Shop
  2. Business to Business Service
  3. Corporate Gift Supplier
  4. Promotional Item Store

About Awards.com

Written by the company

Awards.com is a distinguished provider of custom awards, known for their extensive array of elegant recognition awards. They specialize in crafting bespoke crystal awards, which serve as timeless tokens of appreciation, and glass awards that combine contemporary design with classic elegance. Their catalog also features a variety of plaque awards, from traditional to modern, perfect for honoring any achievement. For commemorating steadfast commitment, their service awards for employees are tailored to celebrate milestones and contributions. In addition, Awards.com offers an impressive selection of acrylic awards, prized for their durability and clear, glass-like appearance. Every piece from Awards.com is meticulously designed to convey a message of excellence and is an outstanding way to acknowledge the hard work and dedication of individuals and teams alike.

FREE Shipping*

Written by the company

on orders over $500 within the US & Canada*
FREE UPS Ground Shipping on minimum merchandise purchase of $500 to one Contiguous US and Canada (excluding Yukon, Northwest Territories, and Nunavut) shipping address. Limited to US & Canadian orders. Other exclusions may apply. See site fore details.

100% Satisfaction Guarantee

+ Lowest Price Guarantee

100% Satisfaction GUARANTEE

We guarantee that the products you received are as advertised and manufactured at the highest quality and delivered at our lowest advertised price. If you are not 100% satisfied with your Awards.com purchase within 30 days of receipt, we will exchange your item or refund your money. We'll do whatever it takes to make it right!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

852 reviews

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Rated 4 out of 5 stars

Had problems, but

After receiving the plaques the text was wrong, but your team was easy to work with and resent the correct working on new plaques. I hope to use your company again.

October 22, 2025
Rated 5 out of 5 stars

I want to commend Sheldon

I want to commend Sheldon. He kept me informed and made the process smooth. The awards are absolutely beautiful and when one of our awards broke, I called Sheldon and he was on top of things, making the reorder just as smooth as the original order.
I highly recommend Awards.com for all of your award, trophy, and plaque needs.

September 15, 2025
Rated 2 out of 5 stars

The sample trophy I ordered was made of…

The sample trophy I ordered was made of glass or acrylic and the lettering was so small I could not read it. we need a better solution. Joe Farris, CEO

October 21, 2025
Awards.com logo

Reply from Awards.com

Thank you, Joe, for your feedback. The sample you ordered is crafted from optical crystal, which offers exceptional clarity. However, due to the piece's narrow design, it requires finer engraving to fit the space appropriately.

We're glad you tested a sample, and we recommend exploring a wider award style for improved text visibility. One of our reps would be happy to guide you to a more suitable option that aligns with your needs. We appreciate the opportunity to assist you in finding the perfect solution.

Rated 5 out of 5 stars

Right on time!

We had forgot to order awards for the honorees at our big annual event last month. We discovered Awards.com because they had high-quality and affordable items...which is especially important for us as a nonprofit.

We requested Rush service, even sooner than the usual Rush timeline, and Awards.com delivered! Our awards arrived the day before the event, as promised...a major relief!

October 16, 2025
Rated 5 out of 5 stars

Wonderful Experience

Product selection amazing, website easy to use, customer service (Vincent), was excellent, quick turnaround for visual image, fast production and mailing, product well packed and arrived perfect! Could not have been better! Love the trophy/award!
Vincent was professional, accommodating, fast email response, and pleasure to work with. Thank you
Diane Scherr

October 14, 2025
Rated 5 out of 5 stars

First Class

First Class. The Duarte Award is MORE than we expected. High quality, heavy, substantial! I know it will be appreciated and loved! Awards.com will be our go-to for awards and gifts!

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great

Great, responded to multiple design changes quickly. Finished product looks great and shipped quickly!

October 15, 2025
Rated 5 out of 5 stars

Great Experience

Website easy to navigate, interaction during customization was very collaborative, turnaround time to create the product was more than acceptable and the final product exceeded expectations.

October 13, 2025

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