My holiday request was picked up by Brooklyn who made the whole experience effortless. He was able to improve on the initial online quote and tailor the package more to our needs. Everything was docum... See more
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Review summary
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Reviews shaping this summary
Just made our 6th booking with Away Holidays. Always found them very helpful, this time we dealt with Alex who we found to be extremely efficient in helping us find exactly what we wanted. We had a go... See more
Company replied
Brooklyn arranged our holiday to the Maldives & he gave us 5* service. We were able to pay in instalments each day & he answered all our questions promptly. Everything ran smoothly with our 13 nights... See more
Company replied
Second holiday booked with Away Holidays. Alex is amazing. Very patient and understanding and looks after you from start to finish. Low deposit and doesn't push you to pay the remaining amount straigh... See more
Company replied
Company details
Written by the company
Away Holidays is a UK based luxury holiday company with offices at multiple locations and headquartered at Iver, Buckinghamshire. The company is a part of the bigger Southall Travel Group and specializes in arranging affordable luxury holidays to global destinations. Backed with travel expertise for global destinations and strategic partnerships with vast network of suppliers developed over many years, Away Holidays endeavours to deliver the best in service as well as the prices. A UK based team of highly trained travel experts is available to book holidays, and the company operates a 24x7 service delivery centre. Bookings with Away Holidays are fully bonded by its ATOL license (5553) from the Civil Aviation Authority. The company runs exclusive offers for holiday packages to all worldwide destinations and offers highly competitive prices unavailable anywhere else. Call Away Holidays at 0800 408 8000 to book most lucrative deals for Dubai and Middle East, Mauritius, Maldives, Seychelles, Sri Lanka, Far East, USA and Pacific destinations. You can also browse the company’s website at www.awayholidays.co.uk.
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4.7
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
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Great Service
We have come to Awayholidays for the first time and we have to say how helpful Brooklyn has been , great knowledge, very polite, basically knows his stuff. Happy with the price which was very competitive.
Booklyn kept us up to date with everything and always called back when he said he would.
In summary we would highly recommend Both Awayholidays and Brooklyn and will definitely use them in the future.
October 21, 2025
Unprompted review
Reply from Awayholidays
Dear Tim,
We sincerely appreciate the time you took to share such high praises of our team and services. Your feedback is what keeps us motivated and helps us continuously improve.
Regards,
Away Holidays
Great travel agent!
Extremely helpful and competent, very competitive pricing, had everything I needed! Second time using them and would definitely use again.
October 22, 2025
Unprompted review
Reply from Awayholidays
Dear Amanda,
We sincerely appreciate your feedback and continued loyalty. It's truly rewarding to hear such positive remarks about our services and our competitive pricing strategy.
Regards
Away Holidays
Holiday booked with Alex
Holiday booked with Alex
We had looked online and knew where and when we wanted to go away. Alex gave us another option which didn't really fit what we wanted he then came back with another offer which was great.
October 19, 2025
Unprompted review
Reply from Awayholidays
Dear Claire,
Thank you for taking the time to share your feedback regarding your recent booking with Alex. We are pleased to hear that Alex was able to adjust the holiday options to better fit with your preferences.
Regards,
Away Holidays
After speaking Brooklyn we had a great…
After speaking Brooklyn we had a great experience nothing was a problem and we got a great price would highly recommend. Now looking forward to our holiday in Abu Dhabi
October 16, 2025
Unprompted review
Reply from Awayholidays
Dear Sarah,
Thank you so much for taking the time to leave such positive feedback. We are thrilled your experience with Brooklyn was so positive!
Regards,
Away Holidays
Second time booking with Brooklyn this…
Second time booking with Brooklyn this year. Very good travel agent I always ask for him. Always advises the best way and tries to secure the best prices. He is also transparent and there is no hidden costs and fees etc. if you want a good deal and you want the best advice - speak to Brooklyn.
October 16, 2025
Unprompted review
Reply from Awayholidays
Dear Hashim,
Thank you for your kind feedback. We are delighted to know that your experience with Brooklyn and our services was positive. We always aim to give you the best travel advice and strive to secure the best deals for our customers.
Regards,
Away Holidays
Jeremy was very good at finding my…
Jeremy was very good at finding my holiday and good flights that suited me and my family, he was very patient and polite.
October 13, 2025
Unprompted review
Reply from Awayholidays
Dear Valued Customer,
Thank you so much for your positive feedback on the service provided by our team member, Jeremy. we are thrilled to hear that he was able to assist you in finding the perfect holiday and flights to suit your family's needs.
Regards,
Away Holidays
Natalie is just outstanding
Natalie is just outstanding , a top class service and so professional, tailoring my holiday package to just what I required for a 2 family holiday, I cannot praise her enough for her time and patience, I am a regular traveller and would not use anyone but natalie for her outstanding service
October 13, 2025
Unprompted review
Reply from Awayholidays
Dear Nicholas,
Thank you so much for taking the time to share your wonderful feedback about Natalie. It's absolutely delightful to hear about your positive experience with her.
Regards,
Away Holidays
Great service yet again from Brooklyn…
Great service yet again from Brooklyn at Away Holidays. Specialist agent for Dubai, with huge knowledge, immediacy of response and great price, as ever. Cannot recommend enough, making things effortless! Thank you!
October 13, 2025
Unprompted review
Reply from Awayholidays
Dear Kevin,
Thank you so much for your kind words. We are thrilled to hear how much you appreciated the service provided by Brooklyn and the rest of the Away Holidays team.
Regards,
Away Holidays
Fantastic service from Ian..
Just booked our second holiday with Ian at Away Holidays. Fantastic first holiday so wanted to come back to him again. He provided some great options and had been amazing throughout. Thank you Ian.
October 7, 2025
Unprompted review
Reply from Awayholidays
Dear Niki,
Thank you so much for your kind words! We are delighted to hear about your positive experience with Ian and that your first holiday with us was enjoyable. It's always wonderful to see customers returning for a second time, and we're thrilled that you've decided to book another holiday with us, through Ian.
Regards,
Away Holidays
I have used Away Holidays for last 12…
I have used Away Holidays for last 12 years and they are a very good company always do their best. I have found that all my holidays booked with them to be excellent. Whether it’s just flight or hotel always found their recommendations are very good. Keep up the excellent work.
October 1, 2025
Unprompted review
Reply from Awayholidays
Dear Akidat,
Thank you so much for your kind words and continued loyalty to Away Holidays over the past 12 years! We are delighted to hear that you had excellent experiences with your holiday bookings and found our recommendations very helpful.
Regards,
Away Holidays
Used Ethan again for our holiday…
Used Ethan again for our holiday booking. Super efficient, super helpful and excellent value. We always use Ethan and have even recommended him to other family members! Highly recommended!
October 5, 2025
Unprompted review
Reply from Awayholidays
Dear Dean,
Thank you for taking the time to write to us. We are thrilled to hear about your positive experiences with our holiday booking assistant, Ethan. His dedication to providing efficient and valuable service is one of the reasons why he is highly appreciated in our team.
Regards,
Away Holidays
Praveen was great and did everything to…
Praveen was great and did everything to help us find a great holiday. He keeps you updated and does everything he says he will. I will definitely book through away holidays again.
October 8, 2025
Unprompted review
Reply from Awayholidays
Dear jones,
We're thrilled to hear that Praveen could assist you effectively and provide the service that we aim for our valued customers. Your feedback serves as an inspiration to our team to maintain the high level of commitment and support you expect from us.
Regards,
Away Holidays
Neil from Away Holidays was excellent
Neil from Away Holidays was excellent; clear, efficient, and professional. From my first call to confirmed booking took less than 24 hours. Highly recommend his service!
October 6, 2025
Unprompted review
Reply from Awayholidays
Dear Valued Customer,
Thank you so much for taking the time to express your appreciation for Neil's excellent service at Away Holidays!
Regards
Away Holidays
My experience was great due to the attentiveness of Praveen
My experience was great due to the attentiveness of Praveen who kept in touch with me with all updates. Praveen is an asset to the company.
October 3, 2025
Unprompted review
Reply from Awayholidays
Dear Hash,
Thank you so much for taking the time to write in and share your positive experience. We constantly strive to create a pleasant working environment for our customers, and we are so glad that Praveen was able to deliver this for you.
Regards,
Away Holidays
booking with Away holidays
I can highly recommend Alex from away holidays who was patient and very knowledgeable and provided excellent and prompt service.
October 4, 2025
Unprompted review
Reply from Awayholidays
Dear Valued Customer,
Thank you for taking the time to share your positive experience with Alex from Away Holidays. We always aim to provide excellent service to our clients and it's extremely rewarding to hear such positive feedback.
Regards,
away Holidays
was so easy to book
was so easy to book, rob was great help will be using again. deal was unbelievable
October 6, 2025
Unprompted review
Reply from Awayholidays
Dear Matilda
Thank you very much for taking the time to share your positive experience with us. It's absolutely delightful to hear that you found our booking process easy and our deals remarkable.
Regard,
Away Holidays
My favourite online travel agent
Ian did a good job finding us an excellent deal for our honeymoon trip to India. This is about the 6th or 7th time i’ve booked with Away holidays and we’ve had amazing holidays all of gone smoothly and cheaper than others
September 29, 2025
Unprompted review
Reply from Awayholidays
Dear Karen,
Thank you so much for your kind words. We truly appreciate your loyalty and are so pleased to hear about your ongoing positive experiences with Away Holidays, especially your recent honeymoon trip to India organized by Ian.
Regards,
Away Holidays
Excellent service from Praveen today on…
Excellent service from Praveen today on booking our Sept trip to Dubai. Great price and very attentive interaction with Praveen to secure the deal. Also recommended family to book as well.
October 2, 2025
Unprompted review
Reply from Awayholidays
Dear John,
We are extremely delighted to hear of your positive experience with our staff member, Praveen. It’s always a great pleasure to hear that we have made a difference to our customers with our services.
Thank you too for your family recommendations; we'll ensure that they also receive the same top-notch service.
Regards,
Away Holidays
I was very pleased with the service
I was very pleased with the professional and speedy response to my last minute holiday booking. All the tickets have arrived in good order and in timely fashion. I would definitely use the company again. Brooklyn was very helpful and extremely competent. Its always a bit worrying when you use an online company for the first time but I was impressed and would highly recommend them to other customers.
October 2, 2025
Unprompted review
Reply from Awayholidays
Dear Lesley,
Thank you so much for your generous feedback! We were thrilled to read your comments and are extremely glad to know that you were satisfied with the timely and professional response you received for your last-minute holiday booking.
Regards,
Away Holidays
Very clear and understanding our Dubai holiday…
Very clear and understanding our requirements very helpful, friendly and a very good service and we have used this company many times in the past and always been happy with our holidays Brooklyn is our agent and we find him very helpful. Would recommend any time.
October 2, 2025
Unprompted review
Reply from Awayholidays
Dear Joseph,
We would like to extend our profound gratitude for your positive feedback and the trust you've placed in our company over the years. Knowing that we have managed to meet your expectations and provide you with satisfactory holiday experiences is truly the most rewarding aspect of our work.
Regards,
Away Holidays
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