Awe Inspired Reviews 

159
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 136 reviews, reviewers had a great experience with this company. Customers frequently praise the beautiful product selection, stunning designs, and exceptional craftsmanship of the unique jewelry pieces available. People also deeply appreciate the thoughtful packaging and mention that orders usually arrive promptly with great care and attention to detail. Many consumers find these items to be exceptionally durable and well made for comfortable everyday wear. Some reviewers were not happy with customer support, noting slow response times and occasional order fulfillment mistakes. A few other people also felt that certain items were overpriced or experienced unexpected tarnishing and quality problems over time.

What people talk about most

Product

Clients share positive opinions on product, highlighting the unique designs, high quality, and beautiful... See more

Quality

Consumers find quality to be positive, highlighting that the jewelry is exceptionally well made, durable, and... See more

Customer service

People report ambiguous experiences with customer service, as many reviewers praise swift, helpful... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as many customers report fast delivery, helpful... See more

Price

Customers had negative experiences with price, frequently pointing out that costs have skyrocketed and become... See more

Reviews shaping this summary

Rated 4 out of 5 stars

"I really enjoy Awe Inspired jewelry and have purchased several pieces from them. I find their designs unique, and I love the spiritual meaning behind each piece. Ordering online is very easy when an... See more

Company replied

Rated 5 out of 5 stars

I think they do everything right if I needed customer service they respond asap & they go above & beyond to correct any issues if neede The quality is tops the best never saw anyone capture exactly... See more

Company replied

Rated 5 out of 5 stars

The website is very easy to navigate which makes ordering easy and hassle free. My items have always arrived on time and packeged beautifully with information on your piece as well as care which I qpp... See more

Company replied

Rated 5 out of 5 stars

I love all my Awe inspired jewelry. For the price point I find their pieces hold up to normal wear and usage on top of being stunning. Every time I wear a piece I get compliments and a lot of positive... See more

Company replied


Company details

  1. Jewelry Designer
  2. also in
  3. Jeweler
  4. Jewellery Manufacturer
  5. Jewelry Store

Written by the company

Awe Inspired is a movement at the intersection of luxury and purpose. We craft jewelry that honors myth, culture, and the human spirit, offering modern relics that express what leaves you in awe.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

159 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.3

All reviews

(159)

154 reviews in the last 12 months

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Rated 5 out of 5 stars

I am in LOVE with my Artemis pendant

I am in LOVE with my Artemis pendant. I have purchased several AWE pieces and they never disappoint. They are detailed and durable, I wear them every day. They usually seem to ship a little slowly but this one actually came within a week so I was extra happy!

August 10, 2026
Unprompted review
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Reply from Awe Inspired

Thank you Sasa— a piece earning a spot in your everyday rotation is exactly what we're after. It means a lot that several Awe pieces have held up for you, and we're glad this order reached you quickly. Here's to the next one. — Awe Inspired Customer Care

Rated 5 out of 5 stars

Not only is the jewelry meaningful and…

Not only is the jewelry meaningful and beautiful, but any time I've had an issue with a product they take care of it. Wonderful company.

August 7, 2026
Unprompted review
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Reply from Awe Inspired

Hey Katie, I am happy to see that your piece met matched the expectaions, we appreciate the postive feedback, and we want to let you know, that you can always reach out if you are having any doubts
Marwan
Customer experience manager at Awe

Rated 5 out of 5 stars

I love shopping on Awe Inspired and being a part of Goddess Circle

I love shopping on Awe Inspired and being a part of Goddess Circle! Everytime I had a problem with ordering something or if there were a glitch and I had to reach out, I had a great customer experience as they responded right away and the issue was fixed immediately!

Not to mention there is a great jewelry selection, and I wear different pieces every day and receive a lot of compliments! I will continue being a part of Goddess Circle and and speak highly of the jewelry and what Awe Inspired stands for!

July 25, 2026
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Reply from Awe Inspired

Hey Viktroia
Thank you so much — this genuinely made our day. Knowing that every time you've reached out we've been able to sort things quickly is exactly what we hope for, and we're thrilled the collection has become part of your everyday We're so glad to have you in the Goddess Circle and look forward to many more pieces with you.
— Awe Customer Care

Rated 5 out of 5 stars

Above and Beyond Customer Service

I experienced a product error with an order that I placed. The customer service team was excellent in working with me to resolve the issue and acted promptly, efficiently, and professionally throughout the entire process. In the end I was satisfied with the resolution and requested refund.

August 6, 2026
Unprompted review
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Reply from Awe Inspired

Hey Tempestt
Thank you for taking the time to share this. Product errors are never what we want you to experience, so we're really glad our team could step in and get it resolved for you promptly. Even though this order ended in a refund, we'd love the chance to get it right for you next time

Rated 5 out of 5 stars

Excellent customer service & quality of…

Excellent customer service & quality of products is fabulous. I just love shopping on the site too. Unique jewelry, excellent quality as well.

August 6, 2026
Unprompted review
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Reply from Awe Inspired

Hey Jane
This is lovely to hear — thank you. We put a lot of care into both the pieces themselves and the experience around them, so it means a lot that both stood out to you. Happy shopping, and thank you for being part of Awe.
— Awe Customer Care

Rated 5 out of 5 stars

Beautiful

Fast shipping. Beautiful hair clip.

July 25, 2026
Awe Inspired logo

Reply from Awe Inspired

Thank you so much! We're thrilled the hair clip met your expectations; it is one of our favorites too. And fast shipping—getting it to you quickly—is exactly what we aim for. Thank you for taking the time to share this, and we hope it brings you joy every time you wear it.

With gratitude,
Awe Customer Care

Rated 1 out of 5 stars

I ordered a necklace for my wife to be…

I ordered a necklace for my wife to be as a wedding present.
Upon arrival I did not check straight away. I ordered the gold vermail and received silver.
When I made them aware of this they told me that I was to send the necklace back and they would send the right one out.
Once I had sent mine back they regretted to inform me that the gold one had run out and gave me a gift card instead (at the same time they raised the prices for the gold one).
When I later was in contact with customer service they said the necklace would be back in stock mid August and that I’d have to order it myself since they closed the case (?).
It came back in stock 2 days later.
When I tried ordering the necklace, they told me they couldn’t ship it to Sweden (where I’m based), nor the UK where I could arrange it to be sent to me instead.
They then tried to give me the giftcard again.
I then wanted a refund which I got. But not the full. I was missing 58-59 usd (I paid in SEK).
I’m not sure if the value of currency effected (it didn’t look like it).
When making them aware of this they simply responded that it had been sent out. But I still lost money, for nothing but headache and what was supposed to be a wedding gift for my new wife.
Extremely disappointed with them for poor communication, not only with me but what seems to be within their own company.
I can unfortunately not recommend them, even tho they seem to make adequate jewelry.

July 15, 2026
Unprompted review
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Reply from Awe Inspired

Chris — I'm Marwan, Customer Experience Manager at Awe Inspired. This isn't the experience anyone should have, least of all for a wedding gift, and I'm sorry. You were let down on several fronts: the wrong item, the back-and-forth after the return, and the shipping issue at the end. That's on us.

I've reached out to you directly, and I'm personally making sure you're made whole on the refund, including the shortfall you flagged. We've also corrected the international-shipping information that caused part of this so it doesn't happen to anyone else.
Looking forward to get this sorted for you

Rated 1 out of 5 stars

WARRANTY WORTHLESS.

I should have read these reviews before buying from this company. While I was happy with the necklace initially, I have found out that there so-called warranty is worthless. The people who helped me were just following orders but for a necklace that I take incredible care of and it only a couple of years old, is already wearing off as if it isn't real silver.
All they would do is gift me the amount of 40ish dollars rather than offer a replacement. They claim they no longer offer that necklace but I saw it on the website after they lied to me and they explained this is a newer version of the necklace and it looks exactly the same.
You can hardly buy anything for 40 dollars on their site so that it pointless. I just wanted a replacement pendant.
I will, like many other, not be buying from this company again. Ill stick to a local jewelry store that will honor their warranty and product.

July 6, 2026
Unprompted review
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Reply from Awe Inspired

Hello there, We are sorry to hear about your experience with our claims portal. We can assure you that we will get this right; please feel free to reach out to us here: https://aweinspired.kustomer.help/contact/customercare-rkez_h2uWg

Rated 5 out of 5 stars

Great quality

Order arrived promptly and everything was beautiful.

June 24, 2026
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Reply from Awe Inspired

Thank you for the kind words Christina, We're so glad you love your piece and appreciate your support. — Awe Customer Care

Rated 3 out of 5 stars

The jewelry is generally beautiful but…

The jewelry is generally beautiful but the quality has suffered in recent years- broken clasps and loose stones have been a problem. Additionally the prices have skyrocketed- much more than can be accounted for by the rise in cost of gold and silver.

June 24, 2026
Awe Inspired logo

Reply from Awe Inspired

Hey Catherine
Thank you for the honest feedback—and for being a longtime wearer. Quality is something we take seriously, so if you've had clasps or stones fail, we'd like to make those pieces right: reach out through our contact form at https://aweinspired.kustomer. Help/contact/customercare-rkez_h2uWg with your order details, and we'll take care of it. We've shared your note on pricing and quality with our team.
Awe Customer Care

Rated 1 out of 5 stars

Terrible customer service and wrong item

I paid a great deal of money for a Marsha P. Johnson pendant for my wife. They sent me a Marie Curie pendant. Because those two women have so much in common? There is no phone number. There is only a customer service portal and they take their sweet time getting back to you. If you spend your money with these people just know that if they screw up your order, they're not going to be in a hurry to fix it.

June 20, 2026
Unprompted review
Awe Inspired logo

Reply from Awe Inspired

Hi Lulu, you're right—sending the wrong pendant isn't acceptable, and we're sorry. We've already followed up with you directly to get the correct piece sorted, and if anything else comes up, you can always reach us through our contact form: https://aweinspired.kustomer.help/contact/customercare-rkez_h2uWg .
Awe Customer Care

Rated 5 out of 5 stars

What made my experience great is…

What made my experience great is knowing that what I actually order online is what I’m receiving! I also like and appreciate the quality control of each product the jewelry is definitely high-quality and sustainable andIf I had a 1% improvement, it would be for those ordering multiple items perhaps placing them in a box instead of all the items inside of a pouch I think that would just make the purchase a little more special!

June 2, 2026
Awe Inspired logo

Reply from Awe Inspired

Thanks, Gigi. We are glad that the experience matched the expectations. We appreciate your support.
Awe Customer Care

Rated 5 out of 5 stars

Great customer service experience

I greatly appreciated the responsiveness when I had questions about my back ordered pendant. I felt reassured despite the longer than expected wait time for the shipping of my order.

June 2, 2026
Awe Inspired logo

Reply from Awe Inspired

Thanks for the great feedback; we will always make sure to answer any questions, or any doubts you have.
Awe Customer Care

Rated 5 out of 5 stars

This company always makes high quality…

This company always makes high quality jewelry. Any time I've had questions or concerns about orders, the response has been quick and helped with whatever issue i have had.

June 2, 2026
Awe Inspired logo

Reply from Awe Inspired

Thank you for the kind words, Julie. We're so glad you love your piece and appreciate your support. — Awe Customer Care

Rated 5 out of 5 stars

My orders are placed right away

My orders are placed right away, with quick emails that the order was received. I am notified when the order is shipped, expected and delivered. Communication with customer service is easy and efficient and last but not least, the products are well made and never disappoint.

June 2, 2026

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