While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Dear Customer Service Team, I am writing to follow up on an order I placed on March 16th, which I have not yet received as of today, April 13th. Could you please look into this and provide an update... See more

Rated 5 out of 5 stars

I found Awlma when looking for a traverllers notebook / planner / journal. I am a bit o fa statinary geek an find writing on paper immensly satisfying. Their customer support was excellent, *ver... See more

Company replied

Rated 5 out of 5 stars

Super happy with my order! Everyone is asking me where I got it from. Quality is great! Really nice work. Very nice service, definitely recommend!

Company replied

Rated 5 out of 5 stars

Everything just as expected. Very nice and smooth leather, perfectly assembled. Shipping from Portugal to Germany took a while, but nothing to complain about.

Company replied

Company details

  1. Leather Goods Manufacturer

Written by the company

Welcome to Awlma's official Trustpilot page! At Awlma, we're dedicated to crafting high-quality, sustainable leather goods that seamlessly integrate into your daily life. We value every piece of feedback and use it to continuously improve our products and services. Please share your experiences with our products and customer service. Your insights not only help us grow but also guide others in making informed decisions. Thank you for choosing Awlma—where tradition meets modern craftsmanship.


Contact info

4.1

Great

TrustScore 4 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really happy with my purchase

Really happy with my purchase. Really nice quality and arrived on time! recommed to anyone
Thanks

December 17, 2024
Unprompted review
Awlma logo

Reply from Awlma

Dear Mercedes, thank you for your kind words! We’re so glad you loved your purchase and appreciated the timely delivery. Your recommendation means the world to us!

Best wishes,
The Awlma Team

Rated 5 out of 5 stars

Made for fantastic team gifts for the…

Made for fantastic team gifts for the holiday. High quality and great service on the personalization.

December 16, 2024
Unprompted review
Awlma logo

Reply from Awlma

Dear Eoghan,

Thank you for choosing Awlma for your team gifts this holiday season! We are delighted to hear that the gifts were well-received and that you were satisfied with the quality and our personalization service. It was a pleasure working with you to create something special for your team, and we look forward to partnering with you again in the future.

Best wishes,
The Awlma Team

Show reviews in all languages. (52 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look