Aws Amazon Reviews 398

I have never had such CRAP service.. 3 weeks ago we sent in a dispute and its still unassigned?
We are on the developer support.

Absolutely trash DOT not USE aws FOR YOUR SERVER

Terrible software.

Worse user interface known to men, basic things. like transferring a call always end up with giving up and asking the colleague to callback. None of the simple requested features implemented.
Software is frustrating and does not work. Attempts to transfer works as design except the recipient does not get a call, so I always end up with a customer on hold, and on the voicemail of the agent I want to transfer to, while the agent in question does not receive anything.

The fact you can't even see the previous call number to callback if the line drops sounds like we are back to the stone edge. Ridiculous.

Attempts to provide feedback directly or to get things fixed require some corporate gymnastic I have no time for.

UPDATE - We were promessed tsome improvements, it is still completely unusable.

Every call ends up being cut after 15 minute trying to transfer or merge the call. You end up talking to muted colleagues who cant hear you, then the next button start blasting music at crazy volume, and you end up having to force quit your browser to end a call.
This is a complete joke, whoever is designing the buttons on the app never used a normal phone and does not know hw to place the features in the UI to be intuitive Simple tasks like call transfer are just impossible. Complete waste of time.

Do not trust AWS
LightSail one of the bad product.
Route 53 is also not as good as you think.
EC2 is another scam to grab money.
Business support is also money taking machine but you never get service just wasting time waiting to get it.

Better to check other small companies with better solutions and they do not lie and give you support.
Over all AWS is for corporates those have lot resources.

Customer support is fantastic. Helpful and the billing department is willing to work with you to reduce charges in certain cases. It's great that they take the time to investigate the situation and treat the customer fairly with some grace.

We are using their emailing service, works well, nothing to say

Very difficult to use, UI is like from the 90s

Horrible inflexible billing. Trying to pay upfront by credit card for S3 storage is impossible. So if you deal with customers who use a service like Coupa to pay for contractors testing costs in AWS it will not work. Spoke to first level support and was told they cannot help. I said fine, please escalate to management and was put on hold 30 mins then told the management will not hear my complaint.

Removes access to our account as they wish, without prior notices. We used AWS for our business website and there were user belong & user generated data and they even refused to provide us our data.... Aws is not Recommended for anyone whose willing to use for serious businesses as they can remove access to your account at anytime

Happy to use this cloud service. It helped expand my e'comm business. Lots of educational materials.
Cost and budget management is a must. But, at the same time, we pay for reliability.

Appalling service, serious key business account issues, and no means of contact. We complete forms and get slow meaningless responses. Problem has been going on for 7 days and NO SUPPORT. AWS is unfit for purpose and moving all services to Google. Would never use AWS again.

Have any one experience from 10awsa.com, i recommended please don't use this website they Are scammers, trappe people with higher funds and Even after completing the task they hold withdraw and Ask for more funds not one time many times, I'm the victim of this website, please stay away from them

Using their servers with my web dev project and my developers at sitemile enjoyed it. Billing is also easy

Amazon Webservices are disgusting.
I requested to close the account in Sepetmber 2023.
They suspended my account so i cant close it. YET they bill me each month. I feel its a scam method for them to make more money without me trying again to cancel the account.

Horrible customer support. Can't gain access to our AWS account, the ticket was submitted last week

Will charge you and then suspend your account and delete all information

They used to be good, now its just another corporate who doesnt provide the same level of service

I was also scammed, After I paid $27 they suspended my account , requiring me to upload my sensitive document to their website. I do not get the reason , you need to pay back my money I do not need to do anything with you .... This is typical scam, When you start , they never will tell you , how much is gonna cost , you will be asked to add your bank card number, and start the free trial. After very few days, I got bill, I needed to pay one dollar, I thought that was enough.. then after few days again, they ask me to pay 27 dollar, monthly payment . then they suspended my account , requiring me to upload my passport and other sensitive information , if not my account will be deleted in 15th january for who you are do you think I should trust you? I was required by facebook to create account on your website for my ads to work better. I thought it was free, then the payments are surprisingly increasing everyday . So you corporate with facebook to do this scam job? get better life , I say to you , refund all my money , I do not need to have account with you

Just another blatant scam rip off. I wanted to try out their Amazon Polly TTS, went through all the time wasting crud to get sign up to an account but fell at the last gate when they insisted on entering credit card details. NO WAY do I fall for that - puts you in amzon clutches, so I agree with all the 1 star ratings. DO NOT SUBSCRIBE

I am efainayeska
AWS is a scammer, I got suspended with 1$ charged. Why aws hold my account and I was sent the documents needed and the proof bill to but AWS close my account.
AWS poor?? $1 charged with validation region. I was create t2 micro type is eligible for free tire but why my account suspended.
Poor AWS. I Hope you got many $$$

I am outraged by this company. I keep getting charged $9 plus a month for services that I don't use. I believe that years ago, I signed up for what I thought was a free service, perhaps I inadvertently committed to some future commitment in so doing. But I am also sure that when they were billing me before, I had the billing cancelled and got reimbursed and explained that I am not and have no intention to use their paid service. Now I find that I am being billed again. I would not even be upset by that, if it was a billing mistake. But when I try to contact customer service, I just get some complex runaround and I very highly suspect that that complex runaround is an intentional effort to stop people like me from handling such billings. I don't even know how long they've been billing me again. since last I had to deal with them. I see others have had a similar problem and eventually get reimbursed for 1 year, even though unwillingly being billed for a longer period. Well, I want to be reimbursed for everything they have billed me for. as a matter of principle, because I have not authorized any of these payments. By the way, almost all the reviews I have written over the past years for different companies have been 5 Star. It's not easy to get me upset with a company to the point where I write a bad review.