Axuro Reviews 103

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, most reviewers were let down by their experience overall. Many customers report not receiving their orders at all, even after waiting for extended periods. In some cases, people received incorrect products, such as small USB cables instead of the items they originally purchased. Reviewers also consistently mention issues with the delivery service, noting that tracking information was often unreliable or inaccurate, or showed delivery when no item was received. Attempts to contact the company for support were largely unsuccessful, with emails going unanswered and phone numbers being non-existent or leading to automated messages. Furthermore, many customers found it difficult to obtain refunds for their undelivered or incorrect items.

What people talk about most

Order

Clients share negative opinions on order. Many customers report never receiving their ordered items, such as... See more

Product

Reviewers highlight significant dissatisfaction with product delivery and receipt. Customers consistently... See more

Delivery service

Users describe negative interactions with delivery services. Many customers report that their ordered items,... See more

Customer communications

Customers express significant frustration and disappointment with the inability to contact the company.... See more

Refund

Reviewers consistently express significant frustration regarding refunds. Many customers report being unable... See more

Reviews shaping this summary

Rated 1 out of 5 stars

TOTAL SCAM!!!!!!!! I ordered an inflatable pool with umbrella and never received it!! Tracking number is non existent, tracking company takes you to a foundation company in Georgia, I emailed them nu... See more

Rated 1 out of 5 stars

Horrible scam business. Ordered a fan from them in June. Never received it. Finally reached someone at customer service who issued me a 50% refund and told me if I didn’t receive the fan soon they wou... See more

Rated 1 out of 5 stars

Company promise express shipping and products are from USA but its a lie and fraud, they actually base in china and if you think you paid for express shipping you did not, my product never arrived and... See more

Rated 1 out of 5 stars

After six weeks of following an apparent phony tracking app, they say they have been delivered. I’ve never received them. I contacted my credit card and they immediately refunded the $97 I’d paid.Ax... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

103 reviews

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Rated 1 out of 5 stars

I ordered product from them I did not…

I ordered product from them I did not receive yet I tried to call them not answered they keep saying my product is in, but I am waiting since June 30 I am going to wait a couple days if not be delivery i will call my credit card

July 17, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!

SCAM!!! I ordered something from them almost 2 months ago and never received my purchase. I emailed customer service about the issue multiple times and they are of no help. Total Scam!

July 17, 2025
Unprompted review
Rated 1 out of 5 stars

Company is a complete scam

Company is a complete scam. I ordered two large blow up pools with raining umbrellas and after three weeks, they sent me two 3 inch iPhone cables. After reporting the fraud to my bank, they finally sent me an email after not responding to multiple emails by me, letting me know my “package” was delivered and please cancel my fraud request with my bank. Who would pay $120 dollars for two micro cables? Scam!

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

Buyer Beware!

Placed an order on June 2, 2025 and it is now July 16, 2025 and have not received it. It's sad because it was supposed to be for my soon to be 5 year old grandchild's birthday next week.

And yes I have tried to contact them with no success.

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

Company is a scam

Company is a scam, ordered a poolbar waited for wks for it to arrive only to receive a small cord. Tried to reach customer service and phone number just says goodbye. Disputed this with my bank, I am so mad at these stupid scammers.

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! Ordered product said it shipped but never arrived. The shipping company also seems scammy since they claimed the delivered it to a “mailbox” which I do not have.

July 8, 2025
Unprompted review
Rated 1 out of 5 stars

Waited almost 30days never received…

Waited almost 30days never received goods, got one (which I thought was legit email response) to no product yet delivered. Called the number provided, picks up then says good bye. It’s a SCAM outfit. Don’t waste your time or money.

July 14, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible scam business

Horrible scam business. Ordered a fan from them in June. Never received it. Finally reached someone at customer service who issued me a 50% refund and told me if I didn’t receive the fan soon they would issue me a 100% refund. Now their phone number isn’t working and all several follow up emails to them have been ignored. I will be posting negative reviews for them on all social media platforms.

July 13, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Order the umbrella pool advertised for 80$ and have received nothing ….. so disappointed that such scammers exist in this world stealing money from hardworking people working women

July 12, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered an $80 pool

Ordered an $80 pool. 4 weeks later I was delivered a charging cable. No response from the company. I reached out multiple times. After reporting them to my bank, they refunded me. Don't buy from this company. It is a scam.

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Purchased a product from them 4 weeks…

Purchased a product from them 4 weeks ago still have not received it the tracking number opens different information every time you click it yesterday the product was in Chicago enroute to its destination today it’s in china awaiting customs sounds like a scam company to me

July 10, 2025
Unprompted review
Show reviews in all languages. (103 reviews)

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