What an amazing company! Their staff is top-notch and BEYOND WONDERFUL to deal with, by every measure. They are helpful, knowledgeable, creative and responsive. I live on the east coast, and although... See more
Company replied
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Ayla is truly a treasure of beauty and self care in San Francisco. Dara has created a haven of wonderfully curated products from around the world. I so appreciate the personal attention and sincere re... See more
Company replied
I have been buying skincare products from Ayla/Dara for more than 12 years, almost since Dara first started Ayla Beauty. Every item I have purchased has been excellent. The team does great product... See more
They were super nice, and so helpful. The items were hand picked by industry veteran founder for its healthy ingredients! I think a great beauty shop shouldn't jus deliver the most effective nontoxic... See more
Company details
Written by the company
At Ayla, we think that a great beauty shop shouldn’t just deliver the most effective non-toxic products in the world. So we also deliver the most well-informed, personalized guidance — turning the simple search for a product into an enlightening journey. Browse our expert-curated range of the most effective and good-for-you beauty products from around the world: each one was chosen for our shelves for a specific reason. If you'd like more guidance at any point, take a bespoke journey with us by ordering custom samples created just for you. You can also get a list of personalized recommendations from our rigorously trained Guides. Either way, we're always available to help you get the best results. Call, email, or visit us at our San Francisco studio — our current store hours are M-F from 10am-5pm, and we're located at 1825 Bush Street in San Francisco. Please note that we are not related to a company based in Australia with a similar name.
Contact info
Bush Street 1825, 94109, San Francisco, United States
- 415-520-7320
- help@aylabeauty.com
- aylabeauty.com
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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Ayla is the best
Ayla is the best! Wonderful customer service. And so many unique products you can't find anywhere else. I really love their seaweed for the bath, it's amazing. They also have free samples so you can try before you buy.
May 20, 2025
Reply from Ayla
Thank you!
We tried a new product
We tried a new product, asking for a little advice ahead of time. EVOLVh WonderBalm is all that they told us. Great at taming curly hair in a humid climate.
May 19, 2025
Reply from Ayla
It is a great product. Thank you!
Responsive to request for a specific…
Responsive to request for a specific sample. Products arrived quickly.
May 9, 2025
Reply from Ayla
Thank you so much, glad we could help :)
Try it, you won’t be disappointed
A well curated collection of niche and popular beauty and wellness brands, with an in-house line of products I look forward to exploring. Fast shipping and quality customer service.
May 13, 2025
Reply from Ayla
Thanks Charlene!
One of my favorite stores
A jewel of a store that offers fantastic customer service. I love the carefully selected and hard-to-find skin products that Ayla sells and am obsessed with the Dara Kennedy Sea Serum!
May 4, 2025
Reply from Ayla
Thank you Maria
It has been 14 days
It has been 14 days. I saw no significant difference since using the hand cream.
May 1, 2025
Reply from Ayla
Sorry to hear, if you would like to give us a call perhaps we can find something that might meet your needs :)
Helpful and lots of great products
Always very helpful and this was a quick replenish visit. Happy to have been able to pop in and out. Hope to visit to play with more products in person soon.
April 17, 2025
Reply from Ayla
Yes, come see us soon! Thank you!
You are awesome and so knowledgeable…
You are awesome and so knowledgeable about skin care ❤️
April 25, 2025
Reply from Ayla
You are awesome too :) .Thank you!
Private Event
I had a small birthday party there and it was excellent. We had so much fun learning about new skincare and makeup. My friends were enthusiastic about their new finds for days.
April 25, 2025
Reply from Ayla
So glad to hear you had a good bday with us!
Ayla is a unique place with lovely…
Ayla is a unique place with lovely assistance + special, considered products.
April 14, 2025
Reply from Ayla
Thanks Lisa!
I placed my first mail order with Ayla…
I placed my first mail order with Ayla beauty.com and was surprised by the excellent service I received. Thank you
April 14, 2025
Reply from Ayla
You are welcome! Thank you for the kind review!
Reply from Ayla
Thank you, we appreciate you!
Terrific Products!
As I don’t live in Northern California, I have never been to the store so I do all my shopping online. I just love the wide range of products they have from all over the world. Their staff is very knowledgeable, I enjoy their newsletters about new products, and I just love that they give samples for free!
March 31, 2025
Reply from Ayla
Thank you- we hope you can come visit us someday!
Fast shipping. Products in good condition.
Hard to find beauty products. Fast shipping. Products in good condition.
April 9, 2025
Ayla is the face of luxury! 10/10
Ayla has a wonderful selection of premium products. Their customer service is stellar. And shipping is accurate and reliable. Great job, everyone!
April 4, 2025
Reply from Ayla
Thank you! :)
Clean brands
I’m pleased to have found another company other than CREDO beauty to find high quality clean brand names/ products.
April 1, 2025
Reply from Ayla
Glad you found us too :)
Amazing customer care! Always! Thank you so much!!
I absolutely LOVE Ayla- not only do they have amazing products you can’t find anywhere else, but they are the kindest people- they really do have customer care, unlike many places, with the care really and truly evident and genuine. I have had some of the nicest conversations when I have called for a recommendation or with a question.
They ship quick and give great samples. Seriously, incredible place. I only wish I was closer to go in person!
Thank you so much again!
March 21, 2025
Reply from Ayla
always lovely to chat with you :)
Ayla receives an A
I enjoy purchasing from Ayla. They sell high quality items which arrive quickly. There is always a very useful description of each item which makes it easy to select products specific to my needs.
March 25, 2025
Reply from Ayla
Thanks Eileen!
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