Ayurvedaproducts Reviews 

96
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I've been using products from Ayurveda Products UK for several months now, and I'm impressed with the results. Their Ashwagandha powder has significantly reduced my stress levels and improved... See more

Company replied

Rated 3 out of 5 stars

My order was not posted and despite tracking order number, no clue where the parcel was . Had to call the seller twice to k iw about the whereabouts of the order. Seller should not hv given the tracki... See more

Company replied

Rated 5 out of 5 stars

I live in Italy and I've ordered the first Ayurvedic products from them last July 2024, and I've been very happy with this company. The products are the best on the market, they are a serious comp... See more

Company replied

Rated 5 out of 5 stars

Ordering products was smooth. The first order didn't arrive, due to Royal mail. I contacted Ayurveda and they sent out another package, this one arrived. Perfect service, cannot comment on the product... See more

Company details

  1. Alternative Medicine Practitioner
  2. Herbal Medicine Store

Written by the company

Ayurvedaproducts.co.uk also known as Ayurvedaproducts or Ayurveda Products is London, UK based Ayurvedic herbal supplement store with carefully selected products from reputed companies like Kottakkal Ayurveda, Patanjali Ayurved, Dabur, Baidyanath, AIMIL, Zandu, Vaidyaratnam.. Ayurveda products is part of Reyansh Ayurveda group. Ayurveda Products stock all products in UK and have Ayurvedic Doctor to help you guide to better health.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

96 reviews

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4.3

All reviews

(96)

15 reviews in the last 12 months

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Rated 1 out of 5 stars

Customer service has not responded to…

Customer service has not responded to three emails I have sent regarding a Return label…I am not happy about this kind of manner!

December 2, 2024
Unprompted review
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Reply from Ayurvedaproducts

Hi Petra,
Have you got the resolution or not? Returns are not the urgent things. We focus on sending you the goods faster. Emails sometimes get delayed replies. Fastest way to contact us is Whatsapp messages/call or direct phone call. Emails doesn't get checked sometimes on weekends. As far as I know we have already refunded for the product you returned us.
Regards,

Rated 1 out of 5 stars

Beware

I ordered last week and paid extra for postage (Royal Mail 24 hour service). I still have not received my parcel. I sent an email and have heard nothing.

December 5, 2024
Unprompted review
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Reply from Ayurvedaproducts

Jasmine Ji, Sorry for the inconvenience. Parcel was dispatched on the same day as of receiving the order. Tracked 24 service is not a 24hr service. They aim to deliver it within 24hrs of dispatch but it can get delayed in certain conditions and postcode. That's why we offer Royal mails guaranteed next day service also. I becomes difficult to track the parcels sometimes specially during Christmas rush time. We did send you another parcel thereafter and it was delivered to you I guess. Royal mail Tracked 24 service is not guaranteed to get delivered next day. We are always available on Whatsapp.

Rated 5 out of 5 stars

Very good service provided.

I placed my order after 1pm on a Friday, and I received it at 12 noon the following Monday, with Royal Mail Tracked 48hrs. So I was very pleased by the way the Company promptly dispatched the order to Royal Mail. The packaging was very well prepared. And the contact with the Company veruy smooth and easy.

November 29, 2024
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Reply from Ayurvedaproducts

Thank you very much.

Rated 1 out of 5 stars

My order was not delivered in a timely…

My order was not delivered in a timely manner.. I paid extra for a prompt delivery.. Royal Mail advised 2 days running there was no one home, when 2 of us were home.. I instructed to knock on the door.. it took the 3rd attempt for my elderly mother to receive the order.. not happy at all

November 27, 2024
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Reply from Ayurvedaproducts

Hello Hardeep Ji, As you know we don't deliver orders ourselves. Unfortunately, we tried all the different couriers and almost every courier have issues. We use Royal mail who deliver it you though your regular postman. We even put your notes on parcel labels to convey your special requests regarding delivery. Royal mail provide few other options regarding delivery, which can be used also. We used only Tracked services and you even get email and text messages for tracking details and estimated delivery times. Its difficult to figure out what happened in your case. It could be your local postman's fault or may be your door bell. I wish we could help with it. We even offer local collection from our Clinic. And can even get it delivered to your local post office. I think you should ask your postman or complain Royalmail about the issue. Sorry. Regards,

Rated 3 out of 5 stars

Late delivery despite tracking 48 hours

My order was not posted and despite tracking order number, no clue where the parcel was . Had to call the seller twice to k iw about the whereabouts of the order. Seller should not hv given the tracking number if parcel was not dispatched from their end or at least should hv contacred to update regarding the glitch in sending the order.

October 28, 2024
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Reply from Ayurvedaproducts

Hello Roopa Ji, I guess it was regarding your 27th Oct order. I think that was your 4th order. I know this parcel was delayed. We tried to figure out what was the reason, but dont know what was the exact reason. Unfortunately, sometimes we need to hold a parcel at a last minute due to condition of one of the products in the order, (shorter expiry date or damage to product in transit from India). We call clients to inform them of that situation and get a resolution. Lot of times people don't pick up call or even don't call back, even if we leave a voice message. So we need to wait for their reply before we can decide. In case of tracked 48 (chosen by customer), we provide them time scale of 2-5 working days. Your order was placed on Saturday even. I am pretty sure we must have spoken about it and ultimately your parcel was sent by tracked 24 service by us. Regards,

Rated 5 out of 5 stars

Amazing service

Amazing service, great quality products, and was delivered a day earlier then anticipated! Super happy!

October 28, 2024
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Reply from Ayurvedaproducts

Thanks you very much.

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