Have bought medicines from them online, twice. Each time received prompt service and quick delivery using reliable partner like BlueDart/Shiprocket. Delivery fee isn’t unreasonable like pharmayush.com... See more
Company replied
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I placed an order on March 31st and today is April 4th — 4 days later — and my order hasn't even been shipped yet. The status still shows it's being "prepared for shipping," which is completely unac... See more
Company replied
Worst Customer Care Support I had placed an order for 2 medicines on March 28th,but today is the 2nd of April and I don't see the product shipped even. I see it as "We're preparing these items for sh... See more
Company replied
When matter comes of qulity one name is their ayushcare.in … its really highly appriciable … Quality product with qulity service is always here .. recmmending for better result
Company replied
Company details
Written by the company
AYUSH CARE is an Indian online store seliing Ayurvedic, Siddha, Herbal, OTC and FMCG Products worldwide. Get orders delivered in 3-5 working days. Our Courier partners: DHL Express, Bluedart, Xpressbees and Delhivery logisitcs. Safe and Secure checkout options, Satisfaction guaranteed!!
Contact info
South Masi Street, 625001, Madurai, India
- support@ayushcare.in
- ayushcare.in
3.3
Average
184 reviews
Hasn’t replied to negative reviews
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Very late i do order 25 march today 15…
Very late i do order 25 march today 15 i not gote
March 25, 2026
Reply from ayushcare.in
Hello,
We’re sorry for the delay. The order was dispatched within 2 days, but international shipments to Italy may take longer due to strict import regulations.
We appreciate your patience.
I’m extremely disappointed with my…
I’m extremely disappointed with my experience using the AyushCare delivery app. 😕
Connecting with customer care is next to impossible. There is no proper call support, and responses on WhatsApp are very delayed, which makes it frustrating when you need urgent assistance. My order remained pending simply because one item was unavailable, but no one informed me proactively.
After a lot of effort, I finally managed to connect with support, and they processed the order without that unavailable item — something that could and should have been done promptly in the first place. Instead, I had to wait unnecessarily.
To make matters worse, I received the remaining items after more than 11 days. 🚚⏳ In today’s world, such slow service and poor customer support are simply not acceptable.
I hope the team seriously works on improving communication, support availability, and order processing speed. Otherwise, it’s difficult to rely on this service. ❗
March 29, 2026
Reply from ayushcare.in
Hello,
We sincerely apologize for the experience you had and understand your frustration. This is not the level of service we aim to provide.
Recently, due to pricing updates from manufacturers, there have been delays in supplies, which impacted the availability of certain items in your order. However, we acknowledge that the delay in communication and support from our side should have been handled much better.
We regret that you were not proactively informed and had to follow up multiple times. This is something we are actively working to improve, along with faster order processing and better support response times.
Thank you for your detailed feedback, it helps us identify gaps and improve our service. We truly appreciate your patience.
Prepaid Order, Zero Updates, Dead Customer Care
I placed an order on March 31st and today is April 4th — 4 days later — and my order hasn't even been shipped yet. The status still shows it's being "prepared for shipping," which is completely unacceptable for a medicine order. To make things worse, I tried reaching out to their customer care and got absolutely no response. There is zero communication from their side about any delays or expected delivery timelines.
Medicines are not regular products — delays and silence are simply not acceptable. If this is how they handle orders, customers deserve to know before placing any prepaid orders. Strongly advise others to think twice before ordering from Ayushcare.in, especially for time-sensitive medicines.
March 31, 2026
Unprompted review
Reply from ayushcare.in
Hello,
We sincerely apologize for the inconvenience and the lack of timely updates. This is not the experience we aim to provide.
The product you ordered (Ural ALK) has been discontinued by the manufacturer, which caused the delay in processing your order. The same was conveyed, and a full refund has been processed from our side.
We regret the delay in communication and are working to improve proactive updates in such situations.
Thank you for your understanding.
Worst Customer Care Support
Worst Customer Care Support
I had placed an order for 2 medicines on March 28th,but today is the 2nd of April and I don't see the product shipped even. I see it as "We're preparing these items for shipping." and when I try online chat,there is no response from the customer care side. It is a prepaid order and I see "unfulfilled "this is my worst experience because there is no communication about the order progress. If not in time ,i want to go for a refund,but they have rules in favour of them.
March 28, 2026
Unprompted review
Reply from ayushcare.in
Hello,
We sincerely apologize for the delay and the lack of communication you experienced. This is not the level of service we aim to provide.
Your order has been cancelled as requested, and the full refund has been processed from our side.
We regret the inconvenience caused and are working to improve our response time and order updates.
Thank you for your patience.
Reply from ayushcare.in
Hello,
We’re sorry to hear about your experience.
Your concern has been addressed, and the refund has already been processed from our side.
We regret the inconvenience caused and are working to improve our service.
Either Antarth plus caps in the order…
Either Antarth plus caps in the order are not delivered or amount not returned. I felt very bad in this regard.
February 22, 2026
Reply from ayushcare.in
Hello,
We’re sorry for the inconvenience caused.
The refund for the undelivered item (Antarth Plus capsules) has been processed from our side.
Thank you for your understanding.
Reply from ayushcare.in
Hello,
We apologize for the delay in delivery.
The shipment has now been delivered successfully.
Thank you for your patience.
Best online herbal medicine Shop
Ayush care has all the essentials herbal medicine the people need now a days. Easy to shop what we need and All the best companies medicines are available.
January 27, 2026
Reply from ayushcare.in
Thank you for your wonderful feedback 🙏
We’re glad you found a wide range of essential herbal medicines and an easy shopping experience on AyushCare.in.
Your support means a lot to us 🌿
Medicine very nice .Under observation.
January 26, 2026
Reply from ayushcare.in
Thank you for your feedback 🙏
We’re glad to know you are satisfied with the product.
We hope it continues to meet your expectations.
Reply from ayushcare.in
Thank you for your valuable feedback 🙏
We’re glad you were satisfied with our prompt delivery, product availability, and packaging.
Thank you for choosing AyushCare.in 🌿
Good service
January 18, 2026
Reply from ayushcare.in
Thank you for your feedback 🙏
We’re glad you had a good experience with AyushCare.in 🌿
Worst Customer Support
Star – Order Not Delivered, No Response from Support
I placed an order with Ayushcare on 31st January, but till now the order has not been delivered. There has been no tracking update, and despite multiple attempts to contact customer care via email and WhatsApp, I received no response at all.
Very disappointing experience. If there is a delay, at least basic communication is expected. I hope Ayushcare responds soon and either delivers the order or processes a refund
February 4, 2026
Unprompted review
Everything went wrong
Everything went wrong. Medicine took too much time for delivery. Aayush not worried about or tracking delivery of the product. Once the order is given to someone Aayush feels their responsibility is over. Before the item is delivered they seek review. Hopeless. Item ordered on 19 Jan 26 and delivered on 02 Feb 2026
January 19, 2026
Reply from ayushcare.in
Hello,
We sincerely apologize for your experience and understand your frustration. This is not the level of service we aim to provide.
We regret the delay in delivery (from Jan 19 to Feb 2) and also acknowledge the gap in proactive tracking and communication from our side. Your concern regarding follow-up and responsibility is valid, and we take this feedback very seriously.
We are working on improving our order tracking, follow-up process, and customer communication to ensure better service going forward.
We also take note of your feedback regarding review requests being sent before delivery and will correct this internally.
Improve packaging
Please improve the packaging of your Ayurvedic medicines for courier services.
January 17, 2026
Unprompted review
All famous brands of ayurvedic…
All famous brands of ayurvedic medicines are available.
December 31, 2025
DeliVery on time but some items in…
DeliVery on time but some items in imcops not availabke
December 30, 2025
Doesn't response WhatsApp reply and mail
November 17, 2025
No feed back about our order, Once payment received then they will not care about product reached or not
No feed back about our order
November 17, 2025
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