AZebra Group Ltd Reviews 68

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

The staff are really helpful, and pay is always on time. I really appreciate prompt responses to queries and the access to various CPD courses a lot.

Rated 1 out of 5 stars

Absolutely awful! Couldn't get the contract to work online, ignored my numerous requests to fix, paid me anyway but refused to give me a payslip...ever! When contract ended, No P45 despite numerous re... See more

Company replied

Rated 5 out of 5 stars

I had a query about my payslip; I sent an e-mail to Azebra and Kira responded very promptly. I told Kira that I would like to speak with a representative of Azebra - again, Kira responded very promptl... See more

Company replied

Rated 5 out of 5 stars

AZebra staff are so special. As soon as you ask for any help they get back quickly. Their courses instructions are very clear to understand. I advise who ever wishes to do any courses for hobbies, fo... See more

Company details

  1. Payment Service

Written by the company

AZebra Group has been a trusted provider of payroll services for contractors across various sectors since 2005. We specialise in offering tailored solutions, including Umbrella, PEO , PAYE, and CIS, catering to the unique needs of each contractor. Our extensive experience allows us to partner seamlessly with recruitment leaders, delivering exceptional customer service while ensuring full compliance at every step. As an FCSA-accredited company, we uphold gold-standard compliance, adhering to the highest industry standards. This accreditation guarantees that our services are reliable, transparent, and in line with the latest regulations. AZebra Group’s commitment to unchallengeable customer service is backed by years of expertise and a strong focus on compliance. AZebra doesn’t just run payroll we have also invested heavily in providing all our workers with over 750 free CPD training courses, wellbeing support, and fitness programs. Our commitment to unchallengeable customer service is backed by years of expertise and a strong focus on compliance. Trust AZebra us to handle your payroll needs efficiently.


Contact info

4.1

Great

TrustScore 4 out of 5

68 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I will not be trusting AZEBRA in future because of 3 recent experiences

1. I was contacted by a teaching agency to work temporarily at a school and later found out that AZEBRA (described as an 'umbrella company') would be paying me - not the teaching agency
2. Try to find out from the school you're working at how much an umbrella company would be charging the school in comparison to what the umbrella company would be paying you - you'd be amazed
3. AZEBRA did the following things:
a) Despite working to an agreed daily wage from the start of the contract, ongoing for several weeks, AZEBRA suddenly, without notice and never informing me, reduced the daily rate.
Only when I challenged them about it, having spotted it by forensically going through my pay slips did they agree to reinstate the money
b)AZEBRA stated on a payslip that I earned double an amount of money, when in fact I only earned a single amount. This has impacted my reported earnings to HMRC and has led to what I would describe as a reduced payout from AZEBRA. When challenged about this AZEBRA have still refused to explain themselves or correct the error as of July 21st
c) AZEBRA mandated that I should use CREDAS as part of my registering with AZEBRA at the start of my contract. In uploading CREDAS software to my phone it stole/erased a whole folder on my phone in which I was storing personal identity documents.
I reported the loss of such documents on my phone to both CREDAS and AZEBRA who denied the possibility that anything could have gone wrong

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

AZebra staff are so special

AZebra staff are so special. As soon as you ask for any help they get back quickly.
Their courses instructions are very clear to understand. I advise who ever wishes to do any courses for hobbies, for professional development AZebra is the answer.

January 14, 2025
Unprompted review
Rated 4 out of 5 stars

My experience had been amazing so far

My experience had been amazing so far, especially with the free training provided and the prompt payment time. I also enjoy good customer care, as the responses are professional and helpful. Although, I have little irregularities in my salaries which I am yet to clarify properly, which I plan to clarify soon.

I am enjoying your services.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Free courses

Brilliant access to loads of free courses, courses that are actually recognised too, some of these courses you pay £15/£30 each but with these guys they are free

June 24, 2025
Unprompted review
Rated 1 out of 5 stars

Perhaps it was my northern accent she didn't like?

Spoke to someone today (12:30, 20.05.2025) who contacted me to discuss my payslip and explain the deductions.

I was proffessional and asked reasonable questions but the woman I spoke to was abrupt and aggressive from the first second.

I was taken by surprise by this, as well as her impatient tone and sighing.

I asked her to be polite but she continued being confrontational.

I was clear about the deductions in my pay at the end of the call but the call was a shocking experience.

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

November 24, 2024
Unprompted review
AZebra Group Ltd logo

Reply from AZebra Group Ltd

Thank you so much for your review! We're thrilled to hear that you're satisfied with the service you received from AZebra. Your feedback is greatly valued, and it motivates us to keep delivering the best possible experience.

Warm regards,
The AZebra Team

Rated 5 out of 5 stars

Excellent support and communication…

Excellent support and communication very well.

November 26, 2024
Unprompted review
AZebra Group Ltd logo

Reply from AZebra Group Ltd

Thank you so much for your review! We're thrilled to hear that you're satisfied with the service you received from AZebra. Your feedback is greatly valued, and it motivates us to keep delivering the best possible experience.

Warm regards,
The AZebra Team

Rated 5 out of 5 stars

They answer very quickly and try yo…

They answer very quickly and try yo help.

November 16, 2024
Unprompted review
AZebra Group Ltd logo

Reply from AZebra Group Ltd

Thank you so much for your review! We're thrilled to hear that you're satisfied with the service you received from AZebra. Your feedback is greatly valued, and it motivates us to keep delivering the best possible experience.

Warm regards,
The AZebra Team

Rated 4 out of 5 stars

Quick response to reply email & solve…

Quick response to reply email & solve problem efficient, appreciated!

November 12, 2024
Unprompted review
AZebra Group Ltd logo

Reply from AZebra Group Ltd

Thank you so much for your review! We're thrilled to hear that you're satisfied with the service you received from AZebra. Your feedback is greatly valued, and it motivates us to keep delivering the best possible experience.

Warm regards,
The AZebra Team

Rated 4 out of 5 stars

They responded to my email quickly…

They responded to my email quickly regarding account access.

October 9, 2024
Unprompted review
AZebra Group Ltd logo

Reply from AZebra Group Ltd

Thank you so much for your review! We're thrilled to hear that you're satisfied with the service you received from AZebra. Your feedback is greatly valued, and it motivates us to keep delivering the best possible experience.

Warm regards,
The AZebra Team

Rated 4 out of 5 stars

It was a good experience.

It was a good experience.

October 29, 2024
Unprompted review
AZebra Group Ltd logo

Reply from AZebra Group Ltd

Thank you so much for your review! We're thrilled to hear that you're satisfied with the service you received from AZebra. Your feedback is greatly valued, and it motivates us to keep delivering the best possible experience.

Warm regards,
The AZebra Team

Rated 5 out of 5 stars

Great service

Recommended by a colleague.

Great service, lovely team.

Definitely recommend.

July 1, 2024
Unprompted review
AZebra Group Ltd logo

Reply from AZebra Group Ltd

Thank you so much for your review! We're thrilled to hear that you're satisfied with the service you received from AZebra. Your feedback is greatly valued, and it motivates us to keep delivering the best possible experience.

Warm regards,
The AZebra Team

Rated 5 out of 5 stars

This helped me

September 27, 2024
Unprompted review
AZebra Group Ltd logo

Reply from AZebra Group Ltd

Thank you so much for your review! We're thrilled to hear that you're satisfied with the service you received from AZebra. Your feedback is greatly valued, and it motivates us to keep delivering the best possible experience.

Warm regards,
The AZebra Team

Rated 5 out of 5 stars

Training Courses

Just completed some training courses with Azebra, they were easy and efficient to complete.

October 18, 2024
Unprompted review
AZebra Group Ltd logo

Reply from AZebra Group Ltd

Thank you so much for your kind words! We're thrilled to hear that you're satisfied with the service you received from AZebra. Your feedback is greatly valued, and it motivates us to keep delivering the best possible experience.

Warm regards,
The AZebra Team

Rated 5 out of 5 stars

The modules were very informative and…

The modules were very informative and easy to solve great experience

October 17, 2024
Unprompted review
AZebra Group Ltd logo

Reply from AZebra Group Ltd

Thank you so much for your kind words! We're thrilled to hear that you're satisfied with the service you received from AZebra. Your feedback is greatly valued, and it motivates us to keep delivering the best possible experience.

Warm regards,
The AZebra Team

Rated 5 out of 5 stars

Outstanding experience

This company has shown a high level of professionalism during the whole process and their outstanding performance is second to none.. all my questions were promptly attended to and responses were helpful.

October 18, 2024
Unprompted review
AZebra Group Ltd logo

Reply from AZebra Group Ltd

Thank you so much for your kind words! We're thrilled to hear that you're satisfied with the service you received from AZebra. Your feedback is greatly valued, and it motivates us to keep delivering the best possible experience.

Warm regards,
The AZebra Team

Rated 5 out of 5 stars

The modules were comprehensive yet easy…

The modules were comprehensive yet easy to grasp for learning the courses. The evaluations were qualified to measure the progress of learner. It was a wonderful learning experience.

October 13, 2024
Unprompted review
AZebra Group Ltd logo

Reply from AZebra Group Ltd

Thank you so much for your kind words! We're thrilled to hear that you're satisfied with the service you received from AZebra. Your feedback is greatly valued, and it motivates us to keep delivering the best possible experience.

Warm regards,
The AZebra Team

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