Aztec Diamond Equestrian Reviews 

814
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, stylish designs, and comfortable fit, often finding them worth the investment. Many people appreciate the fast and efficient delivery service, noting that items arrive quickly and are beautifully packaged. Reviewers also highlight the outstanding customer service and the helpful, polite team. However, some customers experienced issues with sizing, finding certain items to be larger or smaller than expected, making it difficult to achieve the desired fit. A few other people also felt that some product materials, such as certain jackets, were stiff or noisy, and noted concerns about stitching durability on leggings.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the amazing quality, stylish... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent and amazing quality of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the super quick and... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding the pricing very reasonable and... See more

Staff

Customers consistently note positive experiences with staff, describing them as a fantastic and helpful team.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought a number of items from Aztec Diamond over the last couple of years, and have loved everything. The clothing is really well designed to be stylish, comfortable and functional, and the qua... See more

Company replied

Rated 5 out of 5 stars

Annie from Customer Service truly went above and beyond when helping me with an order that was declined at customs. I explained that my order was time sensitive and Annie was incredibly efficient, fri... See more

Company replied

Rated 5 out of 5 stars

I have always been a fan of Aztec Diamond - right from when they started up. My latest purchase was the long puffer coat which is AWESOME (never taking it off) and unlike lots of long coats you can wo... See more

Company replied

Rated 5 out of 5 stars

I’ve been buying Aztec Diamond since the brand launched and I cannot fault the design or quality of the items. I think I’m addicted to it. The delivery service is quick and should you need to return a... See more

Company replied


Company details

  1. Activewear Store
  2. Clothing Store
  3. Equestrian Club
  4. Equestrian Store
  5. Women's Clothing Store

Written by the company

Equestrian Fashion for Women and Children, designed in the UK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

814 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(814)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Great quality fast shipping buy again

Great quality fast shipping buy again

December 6, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Hi Sarah, thank you so much for taking the time to leave us a review. We are so happy that you love the quality of our products and we hope to see you again soon! AD x

Rated 5 out of 5 stars

Great quality & prices across all…

Great quality & prices across all products. I bought some accessories in the Black Friday sale, and I certainly did not expect such a super quick delivery at such a busy time !!! Thank you AD

December 1, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Hi, it's lovely to hear that you are pleased with the delivery speed of your order. We work really hard to ensure all our orders are sent out as soon as possible! AD x

Rated 5 out of 5 stars

BEST BRAND - Worth every penny

The best equestrian clothes, super fast shipping, lovely and caring staff, and the quality and comfort?? Luxury and the best for sure!!
Got this brand recommended by many friends and coworkers of mine and I’m so happy.
Will definitely purchase again, and again.
Worth every penny.
Definitely 1000000/10 and more ahah

November 24, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Hi Caterina, thank you so much for your lovely review. We are so please that you love our clothes and we look forward to seeing you again in the future! AD x

Rated 5 out of 5 stars

Consistently excellent products.

Consistently excellent products.

Purchased more items for my daughter, these are consistently excellent quality, great looking and very stylish products. Very happy as always and highly recommended.

October 15, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Hi Kevin, we are thrilled that your daughter loves our products! We hope she enjoys wearing them for years to come. Thank you so much for leaving us a review. AD x

Rated 5 out of 5 stars

Absolutely love my new leggings

Absolutely love my new leggings, The size is perfect and they’d look beautiful and I can’t wait to where them to my next competition

October 1, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you so much for your lovely 5* review. We are so happy that you love the size and look of your leggings! We hope they bring you lots of luck in at your next competition! AD x

Rated 5 out of 5 stars

5* quality and service as always by…

5* quality and service as always by Aztec Diamond Equestrian. Always Loved The Brand From the beginning. Very happy returning customer!

September 3, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Hi Chloe, thank you so much for your lovely review and continuing support of our brand. We are so pleased that you love our products and we hope to keep bringing you items you love! AD x

Rated 5 out of 5 stars

My daughter is very happy…

My daughter is very happy wearing all the Aztec Diamond clothes, she likes that they have different colors to match her horse.

September 16, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Hi Paola, it's so lovely to hear that your daughter is a fan of our products! We hope that she continues to love wearing them and the new colours we are bringing out! AD x

Rated 5 out of 5 stars

Great quality and style

I have bought a number of items from Aztec Diamond over the last couple of years, and have loved everything. The clothing is really well designed to be stylish, comfortable and functional, and the quality is always great. I find the pricing very reasonable when compared to other brands. I don’t think I’m necessarily of the demographic this brand is marketed to, as I’m a lot older, but I still like to look good and be comfortable when I’m riding, so my needs are definitely met by Aztec Diamond!

September 11, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Hi Charlotte, thank you so much for taking the time to leave us a review. It is lovely to hear that you enjoy our products and are so happy with the quality and fit! We always love to hear feedback from all our customers and it makes us very happy that our products can be enjoyed by everyone! We really hope that our products continue to keep you looking and feeling great, both in and out of the saddle! AD x

Rated 5 out of 5 stars

Customer Service with Annie is the best…

Customer Service with Annie is the best and I love their socks and base layers plus the winter puffer coat.

Very customer focused after sales team. Adore.

Thanks
Annie

August 21, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Hi Caroline, we are thrilled to hear that you are so happy with our customer service! We hope that our products keep you looking and feeling great in and out of the saddle! AD x

Rated 5 out of 5 stars

Absolutely brilliant customer service.

Absolutely brilliant customer service.
I had an issue with 2 items, received a email response within an hour, and received replacement items only 2 days after!!
Super easy and polite, thank you☺️

August 14, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Hi Sophie, I am so glad we were able to help resolve your issues and that you are happy with our customer service! We are proud to say we go above and beyond for our customers! Thank you so much for taking the time to leave us a review. AD x

Rated 4 out of 5 stars

Annie in the customer service team was…

Annie in the customer service team was very good, she rectified my issue fairly the same day.

August 13, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Hi Shannon, Thank you for taking the time to leave us your positive review. I am thrilled to hear Annie managed to rectify your issue, please let us know if we can ever be of further assistance, we are here to help. AD x

Rated 5 out of 5 stars

The best riding brand

I’ve been buying Aztec Diamond since the brand launched and I cannot fault the design or quality of the items. I think I’m addicted to it. The delivery service is quick and should you need to return an item it’s very simple. I’m a 50 something lady and I find the clothing comfortable and flattering

August 10, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you so much for your wonderful 5-star review! We’re absolutely thrilled to hear you had such a positive experience and we truly appreciate you taking the time to share your feedback. Your support means the world to us. AD x

Rated 5 out of 5 stars

Customer service is exquisite and my…

Customer service is exquisite and my pink show jacket is nothing short of perfect. Fits absolutely beautifully and the colour is divine.

August 8, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you so much for leaving us a 5-star review! 🌟
We’re so pleased to hear you’re happy with your pink competition jacket!

We hope you enjoy wearing it for a long time to come!

AD x

Rated 5 out of 5 stars

Beautiful set for my granddaughter

Beautiful set for my granddaughter. As usual the website experience was excellent, as was delivery.
Highly recommend.

July 29, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you so much for your lovely review! We’re so pleased to hear that your granddaughter loved her set and that you had a great experience with our website and delivery. Your kind words and recommendation mean the world to us!

If there’s ever anything else we can help with, please don’t hesitate to get in touch. AD x

Rated 5 out of 5 stars

Aztec Diamond raises the bar for 5 star customer service

Annie from Customer Service truly went above and beyond when helping me with an order that was declined at customs. I explained that my order was time sensitive and Annie was incredibly efficient, friendly and acted with urgency without me ever having to chase up. If not for Annie, I would not have received my order in time. Aztec Diamond is described as a “solutions oriented brand”, this is truly reflected through Annie. Thank you Annie.

July 28, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you so much for your wonderful review and for taking the time to share your experience with us. We're absolutely delighted to hear that you were happy with the service you received.

We always strive offer exceptional customer service and are so pleased that Annie was able to support you quickly and efficiently. It’s incredibly rewarding to know that our efforts helped ensure your order arrived in time.

Thank you again for your kind words and support, we look forward to welcoming you back soon! AD x

Rated 5 out of 5 stars

Amazing company!

I love Aztec Diamond Equestrian! They are a brilliant company and really look after their customers. The lovely Annie upgraded my order to Royal Mail 24 hours to ensure I got it in time for my competition. The products are just amazing quality! Even my daughter is converted now and she is fussy! We love you!

July 3, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Hi Faye, Thanks so much for leaving us this five star review! I am so pleased to hear your items arrived ready for your competition, we hope it all went well. We look forward to seeing you and your daughter shopping with us again in the future 🤍 AD x

Rated 5 out of 5 stars

Aztec Diamond customer service

Aztec Diamond what can I say , your customer service is absolutely outstanding you have been so helpful to us and got my son his favourite riding hat you had kept your word and got in touch with us to say stock was available again thank you so much very happy customer .one happy boy who will now show off his new hat on instagram.

June 27, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you so much for your kind words! We’re so happy we could help and that your son has his favourite riding helmet at last. It’s wonderful to hear how pleased you both are, we can’t wait to see him showing it off on Instagram! AD x

Rated 5 out of 5 stars

4th Pair of leggings from Aztec Diamond…

4th Pair of leggings from Aztec Diamond and absolutely love!! They wash and wear really well, very impressed for the price. Order always ships fast too.

May 26, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you for the wonderful review! It really means a lot to us that you’re happy with your AD items and our service. Enjoy wearing your new pieces! AD x

Rated 2 out of 5 stars

Stitching falling apart after a week

I bought some riding leggings which feel fantastic and look great but the stitching has started to come apart on the third time wearing them. So sadly I can't recommend despite these being fabulous to wear and look at. A real disappointment as I really do normally think AD products are great.

June 16, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

We are so sorry to hear you have had an issue with one of our products, this is not the quality we expect for our customers. Have you contacted our customer service team and alerted them to this issue, they will be able to assist you with this right away. Email address: info@aztecdiamond.com
We look forward to hearing from you. AD x

Rated 5 out of 5 stars

I’ve brought from Aztec diamond a few…

I’ve brought from Aztec diamond a few times and the quality has been very good. My daughter wears Aztec diamond she finds it very comfortable.
The last order we purchased, there was a problem with the riding tights the lettering was coming off at the front. I emailed the company and received a different pair and and kept the other pair. Very pleased with their response and how they dealt with this.

June 16, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thanks so much for sticking with us! We’re glad your daughter loves her AD items and we are really happy we could sort out the leggings issue quickly for you. Can’t wait to keep bringing you both quality stuff you’ll love! AD x

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