Aztec Diamond Equestrian Reviews 

814
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, stylish designs, and comfortable fit, often finding them worth the investment. Many people appreciate the fast and efficient delivery service, noting that items arrive quickly and are beautifully packaged. Reviewers also highlight the outstanding customer service and the helpful, polite team. However, some customers experienced issues with sizing, finding certain items to be larger or smaller than expected, making it difficult to achieve the desired fit. A few other people also felt that some product materials, such as certain jackets, were stiff or noisy, and noted concerns about stitching durability on leggings.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the amazing quality, stylish... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent and amazing quality of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the super quick and... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding the pricing very reasonable and... See more

Staff

Customers consistently note positive experiences with staff, describing them as a fantastic and helpful team.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought a number of items from Aztec Diamond over the last couple of years, and have loved everything. The clothing is really well designed to be stylish, comfortable and functional, and the qua... See more

Company replied

Rated 5 out of 5 stars

Annie from Customer Service truly went above and beyond when helping me with an order that was declined at customs. I explained that my order was time sensitive and Annie was incredibly efficient, fri... See more

Company replied

Rated 5 out of 5 stars

I have always been a fan of Aztec Diamond - right from when they started up. My latest purchase was the long puffer coat which is AWESOME (never taking it off) and unlike lots of long coats you can wo... See more

Company replied

Rated 5 out of 5 stars

I’ve been buying Aztec Diamond since the brand launched and I cannot fault the design or quality of the items. I think I’m addicted to it. The delivery service is quick and should you need to return a... See more

Company replied


Company details

  1. Activewear Store
  2. Clothing Store
  3. Equestrian Club
  4. Equestrian Store
  5. Women's Clothing Store

Written by the company

Equestrian Fashion for Women and Children, designed in the UK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

814 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(814)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My little girl loves her matchy set and…

My little girl loves her matchy set and so do I! Gorgeous quality & washed perfect . Thank you

April 1, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you so much for your lovely feedback! We’re so happy to hear your little girl loves her matching AD set. So pleased you’re happy with the quality of your items and thank you for choosing AD x

Rated 5 out of 5 stars

Impeccable service always

Impeccable service always, and the quality is unmatched.
I struggle to find aesthetic riding weather elsewhere so I always revert back to AD.
The prices are definitely appropriate for the level of quality you get.

April 2, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you so much for your kind words! We’re so pleased to hear you value our service and quality and that we’re your go-to brand! We truly appreciate your support. AD x

Rated 5 out of 5 stars

Great quality clothing

Great quality clothing, quick delivery, the only brand I can find that fits my long skinny 4 year old daughter!

March 29, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you so much for your lovely feedback! We’re so happy to hear our clothing fits your little one perfectly and that you’re pleased with the quality and delivery. AD x

Rated 5 out of 5 stars

Absolutely happy ieth riding tights…

Absolutely happy ieth riding tights great fit and comfy similar narrow to worst which I wear I’m very fussy what I wear but these are perfect

March 27, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you for taking the time to leave your 5 star review! We love that you are so happy with your leggings. AD x

Rated 5 out of 5 stars

Great service

I have not received the order

This order did get sorted out asap and I was entirely happy with the whole process and the product.
Thank you for your continued support and 1st class products.

March 26, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Hi Chris, Please could you provide me with some further information so we can get this sorted for you. Many thanks, AD

Rated 5 out of 5 stars

Absolutely brilliant customer service…

Absolutely brilliant customer service but please stop making me spend my wages every month 🤣 so many nice things to buy and honestly the clothes feel like butter on your skin

March 25, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

We love that! Thank you so much for the amazing review. We’re thrilled you love the feel of your AD items! Can’t wait to have you back for more! ✨ AD x

Rated 5 out of 5 stars

The quality and design of Aztec Diamond…

The quality and design of Aztec Diamond products are second to none - outstanding and on a par with far more expensive brands - durable and sleek, plus for only £10 these came in a gift wrapping wonderful huge box with bow - such a treat - Thankyou!

March 3, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Hi Natacha, Thank you for leaving us such a wonderful review! We are so pleased you love our products as much as we do, especially when they arrived gift wrapped! AD x

Rated 5 out of 5 stars

Great service

I have worn the leggings and bought more than six pairs over past few years. They are just so comfortable. Ordered the wrong size the other day so quickly sent an email. Fantastic service as always - they corrected my error and sent me the size I wanted.

February 14, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

We are thrilled to hear you are pleased with the level of service you received while shopping with us, we strive to provide exceptional customer service in all situations. Thank you, AD x

Rated 5 out of 5 stars

Amazing all the at around. !We’ve always been so impressed by the…

We’ve always been so impressed by the products quality. We have jackets, mid layers and many breeches and they are all functional, comfortable and flattering!
The customer service is next level. They are quick to respond and are accommodating when something doesn’t work out. It’s expensive by the time you do the exchange into CAD, and pay duries, taxes and customs!!!
However, for those key pieces and during some great promos, it’s totally worth it!

January 24, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thanks for taking the time to leave your 5 five star review Wendy! We absolutely love receiving feedback from our customers and are thrilled to hear you are happy with both the customer service and the products you have received, we believe they are both as equally important as each other. Thanks, AD x

Rated 5 out of 5 stars

5* products

5* products

February 6, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you for taking the time to leave your positive review Jade, we love hearing from our customers! AD x

Rated 5 out of 5 stars

Great customer service

Can’t fault their customer service. Received a gift at Christmas which had a fault but didn’t realise until recently and they dealt with it as soon as I contacted and just replaced the item. Lovely quality product

January 25, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

While we are saddened to hear you received a faulty item as this is not the standard of quality we expect for our customers. We are delighted to hear the customer service team have dealt with this issue promptly for you, if you ever have any further issues please do not hesitate to reach out. Thanks, AD x

Rated 5 out of 5 stars

Exceptional Products, Outstanding Customer Service

Aztec Diamond has far exceeded my expectations. Not only are their products very high quality, but their customer service is also outstanding.

I ordered the Kylo Helmet, which is both stylish and comfortable. However, it arrived with a few minor scratches. Not significant enough to warrant a return, although I did reached out to customer support with photos to inquire about possible compensation. They responded within 24 hours, apologized sincerely, and resolved the issue immediately.

I also recently got a pair of their Core Knee Patch Leggings, which have quickly become my new favorite riding pants. They’re true to size, incredibly well designed, and include many thoughtful details—like silicone in the phone pocket to prevent your phone from slipping out.

I’m beyond impressed and will absolutely be ordering more from Aztec Diamond in the future!

January 21, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

We are so sorry to hear of the issues faced with your AD helmet and are so pleased the situation was resolved quickly for you! We love being able to assist our customers with any issues they may face. We also have to agree that our riding leggings are our favourites too, we live in them here at AD headquarters. AD x

Rated 5 out of 5 stars

The highest quality clothing I've found…

The highest quality clothing I've found & also love wearing it into the gym! I've been purchasing for years and their collections keep getting better and better.

January 22, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Yes, we agree! You can wear your AD items at home, at the yard or at gym. We live in ours too! AD x

Rated 5 out of 5 stars

Happy customer

Joggers that you can wear any leisure time.
Beautiful colour, well made and premium quality.All
at giveaway prices
I am overjoyed with my pale blue joggers , on the lookout for some trainers to match .

January 20, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

We are very proud our of leisurewear, so glad to hear you love them too. AD x

Rated 5 out of 5 stars

Wow! I love Aztec Diamond!

Wow! Such high quality clothing! And everything I found was in my size and on sale! So comfy, so flattering, I absolutely love Aztec Diamond! Will shop here time and time again! Not to mention my package came super quickly! Thank you so much!

January 19, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you for sharing your wonderful feedback of your experience shopping us! AD x

Rated 5 out of 5 stars

Great company

Had a few different things from this website. Loved it all. Jodhpurs fit really nicely and comfortable. Sizing is always great. Material is good.

January 15, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you for your five star review! We are all so pleased you love our AD products! AD x

Rated 5 out of 5 stars

Love the Product!!!!

Love the Product. Love the quality

January 6, 2025
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

Thank you for taking the time to leave your review! AD x

Rated 5 out of 5 stars

The warmest coat I've ever had by far.

I recently purchased the Aztec Diamond Womens Heavy Quilted Long Puffer Jacket in Forest green. I've been looking for a replacement for my 20 year old favourite long puffer coat for a few years now. As a disabled person who uses a mobility scooter I need a very long very warm coat for the winter. I'm often travelling outside on my scooter for a couple of hours and it gets absolutely freezing as I'm not walking. I've ordered numerous coats and have had to return them as not only too short but have never been warm enough for my needs. Low and behold after a horsey friend suggested trying an equestrian coat I came across this one and it's by far the warmest coat I've ever had, even warmer than my 20 year old faithful and is the perfect length for me as a tall woman. Thank you, let's hope this one lasts as well as the last.

December 17, 2024
Unprompted review
Aztec Diamond Equestrian logo

Reply from Aztec Diamond Equestrian

We are thrilled to hear your Long Heavy Puffer is suiting you so well! It's great to hear from our customers and where they like to wear theirs and are so pleased it is keeping you warm. If you ever have any questions about any other products that may suit you please always just reach out and let us know! AD xx

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look