Azure Standard Reviews 74,429

Amazing products! Great service. I have peace of mind knowing I am eating clean ingredients.

Quality products at a fair price and a wonderful team that puts it all together
I am proud to say I'm an Azure girl

The quality of my product was great. I want to learn more about drop locations just due to high delivery costs. Overall still very satisfied with the product and will order from Azure again.

Prompt fulfillment, great products.

Every product, including plants, has been amazing!

Loving everything about Azure.

Lots of great products, easy to navigate Website and friendly service if you do need to talk to someone.

This was my first experience with Azure Standard. I found the website easy to navigate and the purchase process smooth. My order was reviewed several times. I also had time to add some items to my order, this also went smoothly. Azure kept me informed of the status of my order throughout with reminders of my drop off date and location. The drop off was very organized and went smoothly.

Poor customer service all around on this last delivery. Delivery was TWO weeks after the order close date, not the week it was scheduled for when we placed our orders. Azure should have confirmed with customers that the extra week delay was OKAY before placing order. A simple email asking customers to confirm their delivery a week later would have sufficed. Not only was my order late, but had to retrieve and store for people who had gone out of town (they were here the week it was supposed to be delivered and were not offered the option to cancels Horrific customer service!).
To top it off the driver arrived 40 minutes late and took more than half an hour to get the first pallet off the truck…and it was “after hours”.
Left many of us standing around saying “last time”…

Disappointing. Would not have been difficult to have done this rightly by the customers.

You all are the best, thank you for letting my family enjoy your wonderful products.

Always a pleasure to receive quality food and goods

I enjoy a user friendly site when searching for products or looking at sale items. I love that it arrived on a dedicated truck in a very timely manner. Both of my experiences have been wonderful and hope my future orders continue to be this way.

Timely, quality products delivered every time.

I was not at the drop site but my husband said that everything went smoothy.

I'd give it zero stars, but that is not an option. They shipped a week late. When I called customer service to confirm as I was moving across the state, they claimed I could just let it return. There was no mention I was on a non-returnable route even though they had my information. When I wrote to express my frustrations, I was told it was my fault. In the almost 20 years of being a customer this repeats frequently - something goes wrong and it is the customer's fault.

All products arrived and well packaged.
Everyone at our stop is friendly and fun to visit with.
The only down side this time was the truck being lat and time changed several times on short notice. Then unloading took way too long. Yea it was a huge load, but the driver took way too long.
Very unusual. Otherwise it was another great experience.

The products received were good

While we love Azure's offerings, the pickup is just too unreliable. The last couple of times I've ordered, the truck had to reschedule the original time (which is hard enough to rearrange schedules for). And this latest time, it was rescheduled the day before and he was still an hour late, which meant I had to ask others to grab my items since I had carefully planned pickup around my children's schedule. I needed to pick them up from preschool and appointments and could not wait any longer for the truck to arrive. I am also consistently disappointed with produce - the onions I ordered this time were all soft and squishy. Plant starts are always lovely somehow and I appreciate bulk buying dry & canned goods from Azure, but it's often not worth the headache of tracking that truck.

Its always so pleasant to meet the people and how we come together to unload the truck and then stack the items people get. Great products and the truck drivers are always so pleasant too. Love you guys and you offer such wonderful products. Glad I found you.

The drop-off at my daughter's store . I get to have time with her while waiting on delivery.
Everything was marked well for people to get there orders.
Since this place is a new drop-off hard to get word out to reach the amount needed to get a order. I am hoping after a few deliveries word will get out better were a person is assured to not have to wait a month on there order. I truly understand why you have to put a dollar amount to pay everyone. To keep trucks on the roads and fuel going up.