Baby Blue Florist Reviews 

To start false advertising as deer park NY’s florist, placed an order for a funeral arrangement, reviewed order deceased’s name misspelled and delivery scheduled to an address in Massachusetts. Called to correct order, service rep was rude and advises they don’t even deliver to Deer Park NY. I asked than why advertise you are Deer Parks Florist? Rudely hung up

Easy to order and they accept orders from Canada. The prices are reasonable and they do a good job putting the flowers together.

They say my money is back in my account but it isn’t! Why is it so hard to return my money? It wasn’t hard taking it!

Like several other customers, I ordered flowers, was charged and then was given an email that said that the order could not be fulfilled and was issued a "refund" email. After several weeks, I still had not seen that refund in my bank account. I spoke with two customer service people- one a few days after the order was placed and one 2 weeks after. They both told me to wait and said that it would be coming but I have not received it and placed a dispute claim with my bank.
Update: Almost a month after promising a refund, I did receive it.

They were very thorough in names and addresses and very professional. They called me back when no one answered the door or the phone and then went back out and left the floral arrangement per my request and called the customer back at 3:00 to tell them they had an arrangement on their front porch. Loved it!

Tony is an amazing kind person with alot of patience. He helped me thru the process of ordering my order for flowers for my daughter in law's birthday, He is a great asset to your company. However, I am disappointed with the flowers. I ordered them because of the lilies in the arrangement but there were no lilies in the flowers delivered. Also they left flowers on porch when asked not to do that.

I would give this company zero stars if that were an option. I placed an order for an arrangement to be delivered 10 days ago. My card was charged immediately. A couple hours later, I got an email saying my order was cancelled and that I would be refunded. There was no explanation for why my order was cancelled. I have emailed them several times to ask where my refund is, and every time I get a generic response with absolutely no information or clarification—just a statement about them working on it immediately. This company is a scam and the way they respond to their customers is rude and dismissive. DO NOT EVER ORDER ANYTHING FROM THEM.

Update: the company did refund my money on July 13. The day after I left the review. It was not in my account 7 days before the review was left. I spoke with the bank to verify this. They LIE.

The arrangement for Syd was beautiful. Sam and Tony were very halpful answering all questions I had.

Ordered flowers. Got an email saying they couldn’t be delivered. Waiting on refund and will update with a better review if/when I receive it.

Tony was great, flowers were beautiful . My fiance loved it. Process was made really easy by Tony

Waiting for refund on an order that was cancelled 😠.. quick about taking my money and leaving me with nothing..bad way to do business

this is a scam.... customer service is rude and very disgusting .... they took the money and immediately sent no delivery message with a fake refund receipt ... days of trying to reach them to actually refund the money has been countered with more disrespect and lies.... sending useless automated messages from (Cathleen Kaur -Customer Happiness Manager).... this is a SCAM and must be stopped ...

SCAM!!! It’s been weeks and I have still yet to receive a refund. DO NOT USE!

Update—Finally, it took writing this review to get a refund. Email after email telling me to be patient but immediate after the review posted. Buyer beware!

I ordered Roses, chocolates and baloons for my wife on our anniversary. They just refunded my card without letting me know so she got nothing on our anniversary when she is out of town away from me. It was very important so hopefully if you read this you can make a better decision than I did and choose a different service!

Ordered flowers for my aunt's 83rd birthday, within hours I got an email stating they didn't have the flowers for my bouquet and that I would be getting a refund, they could have called me and offered to send different flowers but didn't, two months later I still have no refund and they won't answer my emails. If I could give them a score lower than a 1 star, I would do so. Finally had to go to my credit card company and file a dispute. Don't order from these people.

I previously wrote a review scoring Baby Blue poor due to cancelling my order and taking weeks to refund my money. Baby Blue responded to my review, immediately refunded my money, and send another beautiful arrangement to my sister. Thank you for making it right! Great customer service.

I wish I could give it less than one star. I ordered flowers on June 19. Withing 15 minutes I had an email saying they had to cancel my order and a refund would be issued. After a week, my refund had not appeared. I called and was told to give it a few more days. Each week, I've called and been told "it will be there in 2 days". On July 5 I called because I still haven't received my refund. "Trevor" (pretty sure that isn't his real name) said "oh there was a technical difficulty and we had to reissue the refund. It will be there Friday" when I asked what we are going to do if it's not there, very rudely he sighed said "it will ma'am". It's Tuesday July 11 and still no refund issued. Terrible service, no effort at all to make it right. Save yourself the headache of dealing with this company and avoid it altogether!!!

Do not use this site, it is a scam. A friend of mine used them. You will not get your money back. I hope they get busted soon to save other's from this situation.

I would give then less than 1 star if I could. I ordered flowers for my mom in the hospital and within minutes, my order was cancelled. I am still waiting on my refund and tired of the emails asking me to be patient. I will be not stop trying to get my money. I have hired an attorney just to make these scammers stop doing this to others. It's sad how we work hard for our money just to have someone try to steal it from us. I will make sure I post about this company on every social media website possible and will be contacting better business bureau. Sad. Thanks Baby Blue Florist, I hope stealing my measly $59 was worth it. I want u to know that I have a family and have to provide for them but you have made that difficult for me because $59 can go a long way when you are on a tight budget.

SCAM I ordered flowers for my friends' bday and I got an order refund email. My friend never got the flowers but I also never got the refund. I had to dispute with CC company as they were not fixing to resolve the refund as they said they were