Babycare Bradford Ltd Reviews 

282
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Visited with my partner and my in laws to have a browse of prams as I’m due with my first soon and didn’t have a clue where to start! The ladies were so helpful and helped me find exactly what we need... See more

Company replied

Rated 5 out of 5 stars

We were looking to get a pram for our first baby and were recommended to go to Babycare Bradford and what a super place it is! We were made to feel really welcome by Rachel who couldn't have been more... See more

Rated 5 out of 5 stars

Amazing! Staff were so polite and kind. Helped me pick a pregnancy pillow which would be best suited for me - was such a pleasant experience speaking to the two ladies who felt like I’d known them fo... See more

Company replied

Rated 5 out of 5 stars

We went to Babycare Bradford following excellent reviews from family members and friends. Claire and the team sorted us out with the perfect travel system and Cot. Their knowledge and advice was high... See more

Company details

  1. Baby Store

Written by the company

Babycare Bradford Limited established in 1990, Our family have catered for other families for over 35 years.We are a trusted retailer specialising in nursery items from budget to premium allowing us to offer goods for all budgets. With over 3 decades of experience you can be sure of the very best of products & knowledge, from Prams, furniture, car seats, toys, clothes, feeding equipment, safety items & much more. Our opening hours are 10-5pm and closed Weds & Sunday.


Contact info

4.9

Excellent

TrustScore 5 out of 5

282 reviews

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4.9

All reviews

(282)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

I contacted the Babycare Bradford team…

I contacted the Babycare Bradford team and within a very short time I got a response. The messages were of a kind and professional nature and they were able to support me with what I needed.
Very helpful prompt and kind.

May 10, 2024
Rated 5 out of 5 stars

I needed a release button for the…

I needed a release button for the silver cross surf pram, silver cross couldn’t help! But did give me this companies name, after I sent an email, a representative called Andy emailed me to say you did indeed carry this stock item! I was elated, he was so helpful and within no time I had ordered the part. The only downside in this is I didn’t get an email with a tracking reference or who the carrier was, I did contact Andy again, who was more than helpful and the item arrived later that day. All in all my experience was very positive, polite and extremely helpful, I wouldn’t hesitate in recommending or using again

April 24, 2024
Rated 5 out of 5 stars

Rachel at Babycare Bradford was lovely

Rachel at Babycare Bradford was lovely! Buying our first pram was quite a daunting thought but the team were welcoming, friendly and informative (but not forceful!) just what you need when the pram market is such a minefield! Thank you!

March 23, 2024
Rated 5 out of 5 stars

Always go the extra mile to help

Always go the extra mile to help! Great with advice and all your Baby care needs. Customer service is amazing and everyone in store is just so lovely! We have bought our whole pram system and car seats from here then due our second and they helped with adapting this to a tandem.

March 7, 2024
Rated 5 out of 5 stars

Great service

Sent my pram chassis off to be repaired and Andy managed to do it, even though the fault was something he hadn't repaired before (a snapped cable). Great communication, reasonable price and the chassis was couriered back to me promptly. Thanks!

March 6, 2024
Rated 5 out of 5 stars

Andy was a great

Andy was a great help answering all of my questions and helping me get the product I needed.

The equipment I was after was discontinued everywhere else as well so extra stars for still having stock

March 7, 2024
Rated 5 out of 5 stars

Pram bundle for our Daughter…

As purchasers of a pram bundle for my eldest daughter I had no idea what we were letting ourselves in for !
Had got my youngest daughters pram from Babycare some 14 years earlier, things were different.Babycare looked after us extremely
Well demonstrating the different models.
We picked something in our price range and arranged for my daughter to come over from Settle. With help and guidance, only the colour to select. Thanks my Daughter is really excited, pram came on time all brilliant.

February 28, 2024
Rated 5 out of 5 stars

Excellent customer service.

I needed some new parts for my old Silver Cross and placed my order over the phone with Babycare Bradford. Claire was so helpful placing my order and ensuring that delivery was correct (it was complicated!), even following up when needed. My order came quickly and as promised and is just what I need to keep our pram going for our last baby.

February 16, 2024
Rated 5 out of 5 stars

OUTSTANDING COMPANY

Babycare have gone OVER and above for us throughout our maternity period. They are always at the end of the phone happy to help. They are an outstanding company and we will continue to buy our baby products from them. Don't shop anywhere else!! They have an amazing selection of nursery furniture, baby accessories, travel seats, prams and strollers. Our I-Candy came with a small scratch on the handle and they were SO quick to arrange a replacement to our address. Amazing customer service, amazing people!!!

February 1, 2024
Rated 5 out of 5 stars

Brilliant service.

I had ordered an iso-fix child car seat and asked if the lovely people at Babycare would fit it for me when it arrived. When it was ready for fitting I couldn't get to the shop so a lovely gentleman from the shop came to my house, fitted it in the car and then talked me through all the various bits and how it worked. We even put baby in so it was fitted to the baby size. Fantastic service, friendly helpful owners and I will go again. Thank you

February 17, 2024

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