I ordered a dopplar, they deducted the money from my account. I never received it, they won't answer my calls, will not respond to emails. Do not order from this company
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I love the baby doppler, I was a very anxious expecting mothers as pregnacy wasn't expected and there were a few medical conditions this product arrived early and work well on picking up the baby's he... See more
I paid extra for 2 day shipping as I wanted this Doppler to arrive quickly to ease my anxiety. I received a notification that it was scheduled to arrive 4 days from the date I ordered. I emailed custo... See more
The baby Doppler I received is great! I love that it included gel and the price was unbeatable. Products like these help a lot of expecting mothers put their minds at ease and can make their day by be... See more
Company details
Written by the company
Fetal Heart Rate monitoring made easy. Your one stop shop for all fetal heart rate monitoring needs. Fetal Doppler at wholesale prices.
Contact info
6 Dock View Dr., #1000, 19720, New Castle, Delaware, United States
- 1-800-590-2767
- support@babydoppler.com
- babydoppler.com
4.4
Excellent
9K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Don't rely on the heart rate number other then that great product
This product is great and the company is honest and reliable I got the product in a timely manner and they add the batteries and gel for free that was great
April 16, 2024
Best Value Online
The doppler was the best price I could find online, and it works great. It came with the batteries and the goo to get a clear reading. It also came very quickly, and allowed tracking via amazon. Very happy with this purchase.
April 16, 2024
Great Product!
Easy purchase process when linking up to Amazon, good description and good photos!
April 16, 2024
fast shipping
April 16, 2024
Reply from BabyDoppler
Hello,
Thank you for your review and for bringing this issue to our attention. We apologize that you have not received your package as expected. Our customer service team has reached out to you to resolve this matter promptly.
We are committed to ensuring that your concerns are addressed and that a satisfactory resolution is found quickly. Please check your communication channels for our outreach or contact us directly if you haven't yet received our message.
We appreciate your patience and look forward to resolving this to your satisfaction.
Best regards,
Team Baby Doppler
Great product.
Good product.. very helpful and reassuring for any pregnant woman. The shipping was fast with good customer care
April 15, 2024
Havent received my order in over a week…
Havent received my order in over a week even after paying for 2 day shipping. Cant get a hold of anyone by ohone or email.
April 15, 2024
Reply from BabyDoppler
Hello,
Thank you for sharing your feedback and bringing this issue to our attention on Trustpilot. We apologize for the delay in receiving your order and for any difficulties you've encountered in reaching our customer service team.
We have indeed attempted to contact you regarding the shipping delay. Sometimes, our emails can end up in the spam or promotions folder, so we kindly ask you to check there for any missed communications from us.
Please be assured that we are committed to resolving this issue promptly. Delays can occur unexpectedly, but we are here to ensure a resolution that meets your satisfaction. If you still cannot find our messages or need immediate assistance, please reach out to us directly through our customer support channels listed on our website.
We appreciate your patience and are dedicated to making this right for you.
Best regards,
Team Baby Doppler
Awesome bonding tool
Shipping was very fast and the website was very easy to navigate. Check out was super easy as well!
April 15, 2024
Shipped fast & easy to use with…
Shipped fast & easy to use with instructions provided!
April 15, 2024
Ordered a long time ago and I even paid…
Ordered a long time ago and I even paid for the fast shipping, I never got a link to track and never got the Doppler, I reached out multiple times and was never answered
April 12, 2024
Unprompted review
Reply from BabyDoppler
Hello,
Thank you for reaching out and sharing your concerns with us through your review. We are genuinely sorry to hear about the difficulties you've encountered with your order. It's certainly disheartening to know that you haven't received your Baby Doppler, especially after opting for fast shipping.
Occasionally, shipments can encounter delays due to factors beyond our control, including carrier issues. However, this is not typical, and we understand how important timely delivery is to you. We take your situation very seriously and want to ensure it is addressed as swiftly as possible.
If you haven't done so already, please check your email's spam or promotions folders, as sometimes our communications can be mistakenly filtered there. We aim to ensure that all inquiries and concerns are responded to promptly, and there may already be responses waiting for your review.
We are here to support you and resolve this matter to your satisfaction. Your patience and understanding during this process are greatly appreciated, and we thank you for bringing this issue to our attention. Rest assured, we are working diligently to ensure that this is resolved promptly.
Please feel free to reach out directly if you have further concerns or require additional assistance. We're committed to ensuring that you receive the outstanding service and support you deserve.
Best regards,
Team Baby Doppler
Received my doppler super quickly
Received my doppler super quickly. It can be a little hard to use at first, trying to find the heartbeat and keep it consistent, but overall I love it and would recommend!
April 12, 2024
Excellent Customer Service
There was a delay with 2-day shipping over the weekend, but the team was responsive and offered to waive the shipping fee. My device was ordered on Friday and ultimately arrived on Tuesday morning. The device works perfectly and it's so comforting to hear baby's heartbeat!
April 12, 2024
BabyDoppler
I love the BabyDoppler. The product goes beyond what I had expected! I was able to hear the heartbeat clearly. That was incredibly exciting.
April 12, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.