I am giving 4 stars just because I didn't receive the product in time. The seller gave me the refund and few days later I received it. I felt bad and wanted to pay back but he said I could treat it... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I am giving 4 stars just because I didn't receive the product in time. The seller gave me the refund and few days later I received it. I felt bad and wanted to pay back but he said I could treat it... See more
Company replied
I was very impressed with the customer service - placed my order and a day later I emailed to ask if an additional item could be added to the order, to avoid extra postage costs. I got a prompt reply... See more
I have ordered from Baby Must quite a few times now as my 3 year old will only drink from a certain cup and Baby Must are one of the only retailers who still stock this product at a decent price point... See more
Company replied
Baby Must is a very bad brand
Baby Must is based in London, United Kingdom and was founded by two parents with the desire to help make the lives of parents with young children more comfortable. For us, the ultimate modern baby essentials store is one that is built by parents, one that will always have the best products, not every product. We’ve made it our mission to identify the best brands for you and your baby. Each brand we carry has something special to offer. At Baby Must, we only recommend and sell baby essentials must haves from trusted and approved baby brands. We provide you with a seamless and easy shopping experience combined with impeccable customer service you can count on. Browse through the store to explore our range.
London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product, our 18 month is enjoying using it. Arrived very quickly, happy all round.

Reply from Baby Must
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.