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Babystore Reviews 

3
•
TrustScore 3 out of 5

2.8

Pet Store
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Company details

  1. Pet Store

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2.8

Average

TrustScore 3 out of 5

3 reviews

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1-star

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2.8

All reviews

(3)

1 review in the last 12 months

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Rated 1 out of 5 stars

Refund for wrong item – Order 387073 still pending

I ordered a doll from Babystore (order No. 387073), but I received the wrong item. I returned the product according to the store’s instructions almost 2 months ago, but I have still not received my refund of 56.84 €.

I have contacted customer service multiple times but received no response, which is very disappointing. According to EU consumer rules, refunds should be processed promptly after a return.

I expect the full refund to be issued immediately. This delay is unacceptable, and I hope Babystore will resolve this matter quickly after this review.

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

Display of non-existing product

The user displayed good (baby scooter) it does not have on the website. I contacted that phone after I have already made payment for the product, but the contacted person told me the product is not available, promised to send me an email to let me know the available brand. After waiting from some time, I called her again, but she ended the call impolitely asking me to send an email to them instead.

August 15, 2022
Unprompted review

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