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Rated 5 out of 5 stars

I have ordered from this company multiple times with out a hitch. The last order I made there were a few hiccups first issue was my parcel 'got lost'.. 1 quick email to customer service my issue was... See more

Rated 5 out of 5 stars

I have used back deals for all me vaping devices and liquids, great service and great products, I did have one issue where I received an out of date e liquid, they resolved this issue immediately a... See more

Rated 3 out of 5 stars

Ordered some elfbar pods, sent with yodel, didn't arrive. Tbf backdeals seemed really responsive and offered refund or redelivery, no communication since. Let's see if they arrive

Rated 1 out of 5 stars

Rubbish site. Never even got rhe item i payed for! 're reply below. You only refunded me when I left a 1 star review. You never contacted me about the item.

Company replied

Company details

  1. Cell Phone Accessory Store

Written by the company

Find the latest Phone Accessories trends at Backdeals : Phone cases, USB Cables, Power Banks, Bluetooth Speaker, Phone car holder, Phone car charger, Bike Phone Holder and more..


Contact info

3.8

Great

TrustScore 4 out of 5

27 reviews

5-star
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Asks customers to review

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Rated 5 out of 5 stars

Amazing customer service

I have ordered from this company multiple times with out a hitch. The last order I made there were a few hiccups first issue was my parcel 'got lost'.. 1 quick email to customer service my issue was resolved. They kept me up to date and the parcel was found and delivered promptly. Once my parcel was opened I add a missing item. So once again I emailed to highlight the error. Once again my issue has been resolved quickly and effectively... From time to time everyone makes mistakes and even though I did have a few issues with the delivery.. the customer service was amazing so I willing to continue using this company as the products are amazing value for money and the customer experience is amazing

April 24, 2023
Rated 5 out of 5 stars

Well done backdeals

I have used back deals for all me vaping devices and liquids, great service and great products,
I did have one issue where I received an out of date e liquid, they resolved this issue immediately and dispatched a new item, well done backdeals
Happy customer

March 16, 2023
Unprompted review
Rated 3 out of 5 stars

Ordered some elfbar pods

Ordered some elfbar pods, sent with yodel, didn't arrive. Tbf backdeals seemed really responsive and offered refund or redelivery, no communication since. Let's see if they arrive

November 28, 2022
Unprompted review
Rated 3 out of 5 stars

I tired to buy a phone of this company…

I tired to buy a phone of this company but they just refunded it straight away. I have a feeling they put up these deals but don't have any stock, and if they don't think they can find one at the price they quoted they just refund you.

To be fair to them the refund was really quick.

May 9, 2022
Unprompted review
backdeals.uk logo

Reply from backdeals.uk

Sorry for the inconvenience. This was happened unfortunately and the deals was utilized by most of the people. Sometimes it happened(Out of Stock) with milli seconds. We will soon find the solution to avoid this in future. Always welcome to Backdeals shopping with greatest deals

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