Paid for item which never arrived. Have tried to contact customer service but nobody has responded. Please could somebody respond to me? Edited review in response to comment: Hi, thank you for resp... See more
Company replied
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Paid for item which never arrived. Have tried to contact customer service but nobody has responded. Please could somebody respond to me? Edited review in response to comment: Hi, thank you for resp... See more
Company replied
So easy to order was a bit apprehensive as read some negative reviews. Ordered for a friends 50th It was beautiful very well packaged Defo order from here again
When I ordered my friendship balls they were sent quickly and When they arrived they were packaged up very well. The item was excellent and great quality and looked wonderful. The prices were very rea... See more
Good prices and nice items but not everything I wanted was in stock. Fairly quick delivery and well packed but no tracking details provided and just turned up one day, luckily someone was home to acc... See more
UK based family run Giftware business
United Kingdom
Hasn’t replied to negative reviews
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The gift received was a lovely glass orb. It was beautifully made & the stand elevated it. Would be happy to buy from here again. The gift was received promptly.
Golden wedding anniversary gift purchased, very competitive prices and fast delivery too. Will definitely use again and would recommend
So easy to order was a bit apprehensive as read some negative reviews.
Ordered for a friends 50th
It was beautiful very well packaged
Defo order from here again
I will definitely use this company again. The item I ordered was soon dispatched and with me within days. The item was well wrapped and well packaged the item I ordered was a glass orb for a 50th birthday item as described. It’s lovely thank you.
Ordered the gift weeks ago, contacted them twice about the whereabouts of this gift as the tracking didn’t update, still not turned up and no reply to update. Very poor.
I got a cancellation notice so I never received the gift. But that was fine I replaced it with something else. I also appreciate that you were so quick to let me know my order was canceled.
Thank you I will try to do business with you in the future.
Paid for item which never arrived. Have tried to contact customer service but nobody has responded. Please could somebody respond to me?
Edited review in response to comment:
Hi, thank you for responding. I have emailed on three separate occasions: 12.9, 16.9 and 17.10. I have evidence of each of these emails. Please can you advise me how to make contact with you to secure my refund?
Updated review: the company made contact with me and my refund was swiftly received following this review.

Reply from Bacons Giftware
Lovely item perfect for a birthday gift.
I would have liked to have a 40th birthday box, but it only came in one colour, which was. not the birth month colour. That would have made it perfect.
Unfortunately, both the Sienna Glass hearts I purchased were broken, however I was given a refund on the prce I paid but not the £14.99 potage
Great gift well packaged very happy with service ,would buy again .
I’m still waiting for the sun catcher ….. and the stand was wrapped in a broken old wine box
The 2 items didn't arrive and Bacongiftware has not responded to my emails.
Do not buy from this company
Very well packed and delivered, satisfied with gift fir friend
I’m happy with the diffuser bottle. Fabulous item, exactly like the picture on line. Excellent service, quick delivery.
Website easy to navigate ... super quick delivery... item was well packaged overall a good shopping experience.
Would recommend to others and would buy from again in the future.
Very quick delivery and I was kept informed of the order progress. I had some queries before I ordered & was always dealt with politely, promptly and positively.
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