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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the badges often exceed expectations in terms of design, finish, and durability. Many reviewers highlight the excellent value for money, finding the prices competitive and often the best on the market, sometimes even receiving additional units at no extra cost. The service provided is frequently described as outstanding, with people appreciating the smooth, professional, and responsive communication from the staff. Reviewers particularly commend the helpfulness of the team, especially Jill, who assists with design finalization and ensures timely delivery, making the entire process stress-free.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the high quality... See more

Quality

Consumers consistently find the product quality to be outstanding. Many reviewers praise the high quality of... See more

Service

People report positive experiences with service. Customers consistently praise the fantastic and excellent... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the great and amazing prices,... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team, especially Jill, for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been working with badges UK to produce a pin badge for a special project raising funds for Cancer Research Wales. Badges UK gave a good quote (considerably less than others we had) They also... See more

Rated 5 out of 5 stars

I was initially really dubious about ordering patches as the prices were so low (seemed a bit too good to be true!) but the previous reviews are very much correct. Jill was extremely helpful and helpe... See more

Company replied

Rated 5 out of 5 stars

My first time for ordering custom made embroidery badges and I would most definitely order again, the process from start to finish was so easy. Excellent customer service and nothing was too much tro... See more

Rated 5 out of 5 stars

From the first contact through to delivery to service was fantastic. Easy design process and options and extremely high quality badges. As a first time badge maker and designer this made everything sm... See more


Company details

  1. Promotional Products Supplier

Written by the company

BADGES UK is a manufacturer specialising in selling and customising school badges, pin badges, embroidered badges, lanyards - not a dealer - and can provide customers with the best badges at factory prices. Badges UK is authorised by Disney, Marvel, Star Wars, DC, LFL, Lucas Films and maintains long-term cooperative relationships. We has long been producing badges, pins, challenge coins and medals for the US Army and generals in Japan.


Contact info

4.9

Excellent

TrustScore 5 out of 5

88 reviews

5-star
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1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The level of service was exceptional

The level of service was exceptional. Jill demonstrated remarkable patience and professionalism throughout our experience, always providing prompt replies and artwork amendments. Once we were ready to place the order, the production and delivery time was impressively fast. The final product was of great quality. I would happily recommend and use their service again.

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and fantastic product.

I was delighted with the quality of my challenge coins and receive feedback on the quality, look and feel of the coin when handing them out.

I received excellent customer service including very fast response. Changes to my designs were made quickly and I was given proofs for design, colours and relief. Compared to others they also offered a very reasonable turn around.

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

An easy to use service, very quick and they interpreted my design exactly. They even made changes very quickly and easily.
Many Thanks.

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

great customer service

great customer service, prompt delivery and excellent quality product. Highly recommend!

August 6, 2024
Unprompted review
Badges UK logo

Reply from Badges UK

Thank you very much for your repeat order.

Rated 5 out of 5 stars

Bespoke Medals

Wow! Badges UK are fantastic. I contacted them regarding a charity event I was running to raise money for an SEMH school and enquired about bespoke medals for our 6 runners (who ran from Maidstone, Kent to the Eiffel Tower in under 30 hours). Gill was extremely helpful, attentive and generous, providing us with memory medals using our exact logo. No request was too much and Gill was able to work with me to create the perfect design, providing outstanding customer service, particularly with efficient, friendly and professional communication.. followed by wonderful badges! Thank you so much, will definitely use Badges UK in the future and would highly recommend to everyone else.

May 10, 2024
Unprompted review
Badges UK logo

Reply from Badges UK

Thank you very much for your feedback, we will continue to support your good deeds.

Rated 5 out of 5 stars

Great customer service and quality product

Our patches arrived on time and look great! Jill at customer service was a pleasure to deal with, answering all of our questions quickly and we were impressed with the design team that helped with our artwork. Very pleased with the price as well.
Would definitely use again!

May 16, 2024
Unprompted review
Badges UK logo

Reply from Badges UK

We are very grateful for your purchase and we will continue to provide high-quality products to every customer.

Rated 5 out of 5 stars

10 out of 10

This company offered great value for money for a bespoke design, communication was brilliant and they catered to my every need even when I kept tweeking the design and provided me with mock pictures really quickly until we got the design right!

They were so helpful in every way and I will most definitely use them again over any other company offering the same service!

May 24, 2024
Unprompted review
Badges UK logo

Reply from Badges UK

Your satisfactory purchase is the most genuine affirmation of our services and products, thank you very much.

Rated 5 out of 5 stars

Very helpful company

Found this company online and they have been very good with communication and pricing. Will definitely use again.

May 24, 2024
Unprompted review
Badges UK logo

Reply from Badges UK

Thank you very much for your review and we look forward to your next purchase.

Rated 5 out of 5 stars

Excellent product

Excellent product, designed, manufactured and delivered quickly. Prompt

May 20, 2024
Unprompted review
Badges UK logo

Reply from Badges UK

Thank you very much for your feedback, high quality and fast delivery are our promise.

Rated 4 out of 5 stars

Recently received our order

Recently received our order. Impressed with the the services plus the response time from the team is excellent.

May 20, 2024
Unprompted review
Badges UK logo

Reply from Badges UK

Thank you very much for your purchase, we will continue to provide you with high quality products.

Rated 5 out of 5 stars

Would recommend

Very communicative company. We received our order earlier than anticipated and the badges are of high quality. We will definitely be ordering again. Thank you.

May 17, 2024
Unprompted review
Badges UK logo

Reply from Badges UK

Thank you very much for your message, high quality and fast delivery is our promise.

Rated 5 out of 5 stars

This company has made this so easy for…

This company has made this so easy for us as a club ro place an order, they have been great with providing mock designs and helping all the way through right up until the end. I would 100% recommend this company for any badges and I am sure we will use them again when the rime is right.

May 11, 2024
Unprompted review
Badges UK logo

Reply from Badges UK

Thank you very much for purchasing and we look forward to your future orders.

Rated 5 out of 5 stars

Excellent Experience

This company was brilliant to deal with. Jill provided some excellent designs and was exceptionally quick with any changes or enhancements. Once agreed the badges arrived, even better than expected, within two weeks! So pleased!

May 10, 2024
Unprompted review
Badges UK logo

Reply from Badges UK

We are very happy to be able to produce satisfactory badges for you and hope you will purchase again.

Rated 5 out of 5 stars

5 Stars from Start to Finish

The experience from start to finish was excellent, their communication back to me was really quick and they accommodated every question I had. They sent me a design mock up for me to approve and also made changes very quickly when I asked them to tweak something. They were one of the cheaper quotes I received and after receiving them I realised they were definitely worth the money. It took less than a month to get them all printed and dispatched as well so it was a very quick turn around. I think I was dealing with Jill and she kept me updated every step of the way as well.

May 8, 2024
Unprompted review
Badges UK logo

Reply from Badges UK

Thank you very much for your recognition of our badges and services. I hope we will continue to make badges for you in the future.

Rated 5 out of 5 stars

Excellent communication from the…

Excellent communication from the seller, produced a sample to show me before the bulk order. Got exactly what I asked for at a reasonable price, dispatched fairly quickly too. Would buy again from seller.

April 26, 2024
Unprompted review
Badges UK logo

Reply from Badges UK

Thank you so much for your kind feedback! It was a pleasure working with you and we are glad that we were able to meet your needs and expectations. We always strive to provide excellent communication and service to our customers, and we are happy to hear that we were able to do so for you.

Rated 5 out of 5 stars

Amazing

Great customer service from start to finish and rapid delivery time!! Jill was very friendly and helpful!

March 25, 2024
Unprompted review
Badges UK logo

Reply from Badges UK

Thank you very much for your support, we will do our utmost to provide you with the best badges.

Rated 5 out of 5 stars

The company did more then i ever askes…

The company did more then i ever askes for, they made is so easy and keept all agreement.
I recomend this company ent day!

March 26, 2024
Unprompted review
Badges UK logo

Reply from Badges UK

Thank you very much, we simply take a professional approach in customizing the best badges for you.

Rated 5 out of 5 stars

Great Badges Great Service

We received badges great quality badges from Badges UK. The delivery was as promised and the communication was good throughout the process.

October 16, 2023
Unprompted review
Badges UK logo

Reply from Badges UK

Thank you very much for your recognition, we will do our best to achieve the most perfect badges according to your requirements.

Rated 5 out of 5 stars

Helpful and attentive from start to…

Helpful and attentive from start to finish. Ordered a bespoke design based on one of the ambassador badges and they are excellent...great design, good quality. Would not hesitate to use them again in the future.

January 8, 2024
Unprompted review
Badges UK logo

Reply from Badges UK

Thank you for the positive review! It was a pleasure serving you.

Rated 5 out of 5 stars

Football badge’s

I received the badges on Saturday, which was a fairly quick turnaround once the art work was confirmed. I new the design I wanted and emailed it to badgesuk, after 3-4 emails back and forth to tweak the design and colours , I approved the design, very quick getting back to me each time. The badges are just as the design
Good quality and price, very pleased.Will definitely use again

December 2, 2023
Unprompted review
Badges UK logo

Reply from Badges UK

We appreciate your kind words and are happy to know that we met your expectations.

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