I am a customer of this shop since 2011 and I was never disappointed. The staff is very competent and helpful. The assortment is very rich and of very good quality. It is either the best or one of... See more

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Great store with broad offering of climbing products. Staff was very helpful and had great knowledge of every product. Maybe I could have saved some money buying everything online, but their prices... See more
Company replied
I was at Bächli Bergsport at Oerlikon today and was served by Fabian. I have been looking for a suitable hiking boot for over a year in 3 countries. I appreciate that it is not easy with a very small,... See more
Company replied
Super fast delivery! Product of great quality. I ordered online but exchanged the product at store. I was happy with both experiences.
Company details
Written by the company
Der grösste Spezialist für Bergsport und Outdoor der Schweiz. Alles für Hochtouren, Klettern, Wandern, Skitouren, Klettersteig, Schneeschuhe, Expeditionen und mehr.
Contact info
Gewerbestrasse 10, 8606, Uster, Switzerland
- +41 44 826 76 76
- info@baechli-bergsport.ch
- baechli-bergsport.ch
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Super Service
Can I now how loads of free stuff
Can I now how loads of free stuff? Cheers.
Top Online Service
Tip top zfridä!!!!
Very good quality products!
Thank you for a superb customer service…
Thank you for a superb customer service & delivery!
Super Service!
Super service.
super service
Fast delivery but not great having to…
Fast delivery but not great having to pay a delivery charge in this modern competitive world and esp the store in Basel said the item I ordered was available any more!
Super Service
Top Service!
May use AI-assist with repliesRead more
The color of the Buff on the website…
The color of the Buff on the website was solid dark bleu/black, but when I received it, the color was assorti black-blue-red, thus completely different. The delivery, very fast, all good. But I could not take it because of the color, the website is wrong.

Reply from Bächli Bergsport AG
For all what I buy from your e-shop
For all what I buy from your e-shop, everything is always just excellent including your prices and fast delivery. Pricing is very important in todays highly competitive (at hand observed) e-market.
Top service
Top service. Product description and website below market standard.
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