No nonsense after sales service, above and beyond what was expected. Ordered XL, needed L Smaller size sent free of charge before XL size returned. Nice to be trusted and not have to return before... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered a large rain jacket, but realized that it was too big. I requested an exchange, followed the steps and received a return postage label almost immediately. The large jacket was returned an... See more
My new purchase had a defective zipper. The zipper would only open up halfway up the jacket. Calling Customer Service with and talking by text immediately resolve the issue. Yes I said immediately. Gr... See more
I am really happy with the product and customer service. Communication the team is efficient. Unfortunately the jacket size I ordered was too big. One email and another was on its way in the correct s... See more
Company details
- Outdoor Clothing and Equipment Shop
- Activewear Store
- Men's Clothing Store
- Outerwear Store
- Winterwear Store
- Work Clothes Store
About Baerskintactical
Written by the company
Why do fleece outdoor hoodies and jackets need to be so... average? Why shouldn't I use my tactical outdoor gear on a day-to-day basis, like when I'm going into the office? These are the questions that BÆRSkin seeks to answer.
We investigated the humble origins of fleece - one of the world's most versatile fabrics - and took it to the next level. We developed BÆRSkin Fleece in collaboration with outdoor gear experts around the world. We also worked with our community of BÆRSkin owners across America to develop the ultimate in outdoor gear, with features that meet not only the expectations but the real-world needs of the hard-working men and women of America. That's why you will notice our apparel comes with more pockets, more durability, and more versatility to be used on the trail, at the job site, or back home on the couch.
Here at BÆRSkin Tactical Supply, we don't do half-measures. When you wear your first BÆRSkin, you'll understand why that name makes so much sense. Like a grizzly, our gear is designed to survive any weather, while offering you ultimate comfort anywhere you go.
So go ahead, discover your favourite BÆRSkin today.
We investigated the humble origins of fleece - one of the world's most versatile fabrics - and took it to the next level. We developed BÆRSkin Fleece in collaboration with outdoor gear experts around the world. We also worked with our community of BÆRSkin owners across America to develop the ultimate in outdoor gear, with features that meet not only the expectations but the real-world needs of the hard-working men and women of America. That's why you will notice our apparel comes with more pockets, more durability, and more versatility to be used on the trail, at the job site, or back home on the couch.
Here at BÆRSkin Tactical Supply, we don't do half-measures. When you wear your first BÆRSkin, you'll understand why that name makes so much sense. Like a grizzly, our gear is designed to survive any weather, while offering you ultimate comfort anywhere you go.
So go ahead, discover your favourite BÆRSkin today.
Contact info
United States
- baerskintactical.com
Check Active Offers from BÆRSkin
4.5
Excellent
54K reviews
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Jacket arrived today--nicely packaged
Jacket arrived today--nicely packaged. The Large size fits so much better than the Extra-Large Size I ordered originally. It was very easy to make the exchange (a return label was sent to me)--I sent back the Extra-Large
Jacket on 5/21. The new Large Jacket arrived today.
Very satisfied with the Jacket exchange!!
May 26, 2026
Unprompted review
Easy communication re replacement size.
May 26, 2026
Unprompted review
Professional
Very quick to respond and informative through process. Not everytime can everything be correct but they were very quick to rectify with satisfactory conclusion. Maja was lovely.
May 26, 2026
Unprompted review
The quality of the hoodie was…
The quality of the hoodie was excellent, exactly as advertised. The delivery was as scheduled and on time. I would certainly recommend this company. Sincerely Mike Prins Calgary Alberta Canada
May 19, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
SCAM company!!
Placed order 4/15/2026 - received confirmation that order received but no further info received from company nor has any product been delivered. Cancelled order 5/11/2026 via email per company instructions but no response. Filed dispute with credit card company for refund as there has been no response from company. If you do a quick search online you'll see ALL the complaints but for some reason, TrustPilot shows mostly good reviews. These have got to be fake as this is the ONLY place showing positive reviews on them. Truly, do NOT do business with this company. They are a scam!!
April 15, 2026
Unprompted review
Reply from Baerskintactical
Hi Lauren,
Thank you for sharing your feedback. I’m very sorry for the frustration and lack of communication you experienced regarding your order. I completely understand how disappointing it is to wait for updates and not receive a timely response after requesting a cancellation.
I would like to personally investigate the status of your order and make sure your case is handled properly. Whether you would still prefer a cancellation, refund confirmation, or another solution, I will work on providing a smoother resolution for you as quickly as possible.
We are also continuously working to improve our communication and fulfillment processes to prevent situations like this from happening.
Please reach out to me directly at stephanie@baerskinhoodie.com with your order details so I can review everything and assist further.
Thank you again for your patience and for bringing this to our attention.
All the best,
Stephanie
They were very accomodating about…everything
They were very accomodating about sizing and returns/exchanges. Good customer service and communication. Not to mention the clothing is phenomenal
May 24, 2026
Hoody was as advertised
Hoody was as advertised. Warm, functional, stylish and affordable.
May 26, 2026
Unprompted review
Staff was helpful and provided…
Staff was helpful and provided replacement items as needed. Will enjoy products for years to come and will share extras with family and friends!
May 25, 2026
Unprompted review
Great products.
May 26, 2026
Unprompted review
A quality product at an affordable…
A quality product at an affordable price.
May 26, 2026
Unprompted review
Nice jacket
May 20, 2026
Unprompted review
The hoodie is good quality and fits…
The hoodie is good quality and fits well if you use the size chart to order. I did contact customer service and received a reply in 2 days about about a delay. Only complaint i have as well as others is long wait times. My first order took a month. I have placed a second order and have been promised it will arrive in 5 weeks.
May 19, 2026
Unprompted review
Reply from Baerskintactical
Hi Gregory,
Thank you for your feedback and for giving our products another chance with a second order. We’re glad to hear that you’re happy with the quality, fit, and sizing of the hoodie.
We also appreciate your patience regarding the shipping delays. We understand the wait times can be frustrating, and we’re actively working on improving fulfillment and delivery speeds for our customers.
If you need any additional information or updates regarding your latest order, please feel free to contact me directly at stephanie@baerskinhoodie.com and I’ll be happy to assist.
We hope your second order arrives smoothly and that you continue enjoying your Baerskin gear!
All the best,
Stephanie
Communication
Regular updates about the procedure made tracking my products easy. So far ( and we're now in warmer weather) we love our new jackets
May 14, 2026
My first jacket was too big
My first jacket was too big. It was an easy return and replace with a smaller size which fit great.
May 17, 2026
Great product
Great product, excellent customer service with prompt return and replacement after sizing error on one of 3 items I bought. Bravo.
May 26, 2026
Unprompted review
Product does what it says it does
Product does what it says it does, delivery a little slow but ok
May 26, 2026
Unprompted review
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