Great overview of products and good instructions presented via YouTube videos. The bag was delivered within days to our doorstep from Norway to Copenhagen, Denmark We have already stored our outd... See more
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Bought two bags and both had multiple rips after one normal Norwegian winter. Customer service was just horrible and they did not stand by their warranty. Rather than admitting the material is too t... See more
Company replied
Seems like good quality, the size 2*2m swallowed more than expected. Both table, 4 chairs and 2 deck chairs fitted nicely. Will know in the spring how well the equipment was preserved. Recommended!
Fast and prompt delivery of the Med Bag. Seems truly sturdy material and well designed. Nice surprise to find also two storage bags for when the Med Bag is not in use. Did not expect those.
Company details
Written by the company
UNIQUE PROTECTION FOR OUTDOOR FURNITURE - Bag’in provides optimal protection for your outdoor furniture, while ensuring your patio is neat and tidy beyond the summer season. It’s made with waterproof materials, has a ventilating base, and is designed with air ducts, reducing condensation and moldy furniture.
Bag'in - beskytter dine utemøbler!
Written by the company
- Vi er opptatt av å gi kundene våre den beste service
- Vi skal behandle våre kunder på best mulig måte gjennom rask og god kundeservice hver eneste dag!
Vi har 2-4 dagers levering i hele verden!
Levering med PostNord og DHL Express
Vi garanterer et 100% kvalitetsprodukt!
Contact info
Edvard Griegs Vei 1 , 1410, Kolbotn, Norway
- 40080840
- kundesenter@bagin.no
- bagin.no
3.9
Great
2K reviews
Replied to 73% of negative reviews
Typically takes over 1 month to reply
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Bag rips after one season!
Bought two bags and both had multiple rips after one normal Norwegian winter. Customer service was just horrible and they did not stand by their warranty. Rather than admitting the material is too thin, they blamed the failure on insufficient furniture placed under the cover: "...you have been using the wrong size bag. There is not enough furniture in the bag..." Complete joke. We packed it as full as shown on their online video tutorial. Do yourself a favor and buy a heavy duty tarp from Biltema and save your money!
October 1, 2024
Unprompted review
Reply from Bagin.com
Hi,
Thank you for taking the time to share your experience. We are truly sorry to hear about the issues you experienced with your BAG´IN covers and that your dialogue with customer service did not meet your expectations.
We have since upgraded all BAG´IN products with a stronger material, reinforced seams, and improved design to better handle the Scandinavian climate. These changes have increased production costs somewhat, but they also ensure much higher durability.
We take your feedback seriously and continuously work to improve both our products and our service experience.
Excellent product and excellent…
Excellent product and excellent delivery service 👍👍😁😁
September 4, 2025
Reply from Bagin.com
Hi,
Thank you for your feedback. We’re happy to hear that you’re pleased with both the product and the delivery service.
Great product but poor customer service (in Denmark)
This is the third time that I have ordered the Bag'in product for my terrace furniture. While the product itself is great and has kept my furniture dry and secure during the harsh Danish winters, their customer support is sorely lacking.
I had ordered extra Storm Achors with my latest order, which were not included in the shipment. I immediately contacted their Customer Service to advise them...and received no response. I have since sent them 3 follow-up emails with still no answer. It's a shame that an otherwise great product is diminished by such a lack of respect and care for their customers.
FOLLOW UP: After getting no response at all from Bag'In Customer Service in Denmark (shame!), I decided to try their Customer Service in Norway. Happy to report that they responded immediately and sent the missing item the same day. Tak Norge! I will only be ordering from Norway in the future.
June 20, 2025
Unprompted review
Reply from Bagin.com
Hi,
Thank you for taking the time to share your detailed feedback. We’re very glad to hear that you’ve been satisfied with the quality and performance of BAG´IN over the years, and that our Norwegian customer service team was able to resolve the issue quickly.
We sincerely apologize for the lack of response from the Danish customer service earlier — this is not the experience we want our customers to have. Your feedback helps us improve our service routines across all markets to ensure better follow-up going forward.
Reply from Bagin.com
Hi,
Thank you for sharing your experience. We’re sorry to hear that your BAG´IN did not withstand the winter as expected. That is not the quality standard we aim for.
We have since upgraded all BAG´IN products with stronger materials, reinforced seams, and improved production methods to better handle tough weather conditions. We hope you’ll notice a significant improvement if you decide to give the new version another try.
If you’d like us to look into your specific case, please contact us at kundesenter@bagin.no
Amazing
Amazing! We have had 3 Bagin Large for 4 years and all our furnitures looks new every spring when we unpack the Bagin. Best investment ever!
April 8, 2025
Unprompted review
Reply from Bagin.com
Thank you so much for your kind words! We’re thrilled to hear that your BAG´IN Large bags have kept your furniture in top condition year after year. It truly means a lot to us that you see it as one of your best investments. Thanks for sharing your experience!
Great service and product quality.
Great service and product quality.
October 1, 2024
Unprompted review
Reply from Bagin.com
Tusen takk for hyggelig tilbakemelding! Så flott å høre at du er fornøyd med produktet fra Bag’in, og at leveringen gikk raskt. Vi setter stor pris på at du deler opplevelsen din!
Buying rubberbands and a tarp is…
Buying rubberbands and a tarp is better: cheaper and by far a better solution. The Bag'in is too little flexible. I have the mini, but it is still too big for my sofa and table. They are 170 cm x 80 cm x 80 cm, with too few possible adjustments. It's a rope at the bottom and mid-way, but it is impossible to tighten enough and useless since my furniture collection is lower than one meter. The ventilation openings are then sagging too low. The top is also sagging and collects water. If I don't empty it every day, the water freezes, starts to blow, and sends big blocks of ice from my balcony, possibly hurting people.
The quality of materials feels good, but the design makes it useless for my needs. If my sofa was 1x1x2 meters, fitting the bag perfect I guess the bag is good. If the bag is too big: stay away.
January 18, 2025
Unprompted review
Reply from Bagin.com
Thank you for taking the time to share your detailed feedback. We’re sorry to hear that your experience with the Bag’in didn’t meet your expectations and that the sizing and design didn’t align with your specific furniture setup.
We strive to create solutions that are practical and versatile, but we understand that not every product fits all needs perfectly. Your comments regarding the flexibility, tightening ropes, and water collection have been noted, and we will pass them along to our design team for evaluation.
Sturdy material and well designed
Fast and prompt delivery of the Med Bag. Seems truly sturdy material and well designed. Nice surprise to find also two storage bags for when the Med Bag is not in use. Did not expect those.
May 9, 2023
very good customer service and a…
very good customer service and a product that keeps what it promises
April 17, 2023
Fadt deliverance
April 16, 2023
Good products!
April 16, 2023
Very customerfriendly!
Quick respons to the mail.
Positive and kind reaction to the problem and super and customerfriendly solution! 👍🏻😊
January 25, 2023
Bag’in for the Christmas tree is very…
Bag’in for the Christmas tree is very useful and handy.
January 22, 2023
Quick and precise deliverance.
January 13, 2023
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