BAHA Accessories UK Reviews 236

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting that items like BAHA bands are superior to alternatives and offer great comfort and aesthetic appeal. The delivery service is frequently highlighted for its speed and efficiency, with many consumers receiving their orders much quicker than expected. People also appreciate the wide selection of products and the helpfulness of the staff during the ordering process. However, some customers experienced issues with product functionality, specifically mentioning that the hole for their BAHA device in certain hats was either too small or positioned incorrectly, leading to squealing or rendering the product unusable for its intended purpose. A few other people also felt that the logo on some products was too large or misplaced.

What people talk about most

Product

Users describe positive interactions with the product. Many customers praise the quality of the items, noting... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent quality of... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the speedy and... See more

Order

People report positive experiences with their orders. Many customers express satisfaction with the ordering... See more

Service

Consumers find service to be positive. Many reviewers praise the quick and professional responses to... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely love my daughter's new BAHA bands! Excellent quality, even prettier than the pics on the website post which is difficult as there's so many lovely selections to choose from! Bryony was real... See more

Rated 5 out of 5 stars

I couldn't find anywhere in the US with accessories for my son's cochlear BAHA that were affordable. The quality of the band I received from here is far better than the one I got straight from Cochlea... See more

Rated 5 out of 5 stars

The hairbands for our Baha6 work and look great! They are easy to put in. I even think they have a way better Qualität than the original! Shipping was fast - even to Austria! The only disadvant... See more

Rated 5 out of 5 stars

Thank you so very much for great quality products! Hopefully, all will fit my father and that he may enjoy them for many years along with his new BAHA cochlear implant! You've been extremely helpf... See more


Company details

  1. Medical Supply Store

Written by the company

Headbands and other accessories for bone anchored hearing aids.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

236 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Stars

Amazing costumer service,delivered really quick and products are really good

March 27, 2026
Rated 3 out of 5 stars

Everything was okay

Everything was okay, i got the wrong size- measured wrong and couldn’t return or get ammended, so for £35 it’s a lot when can’t use!

February 26, 2026
BAHA Accessories UK logo

Reply from BAHA Accessories UK

Hi Anya, you didn't ask to return the headband. Your daughter was wearing the headband in the photo you sent to me.

Rated 5 out of 5 stars

Very helpful and great service

Bryony answered a query I had really quickly, this allowed me to place my order which then arrived within a few days. Thank you again for providing this service allowing my daughter to have headbands for particular occasions.

February 23, 2026
Rated 5 out of 5 stars

This is my new favourite hat

This is my new favourite hat. The fluffy inside is so warm. I love the teal colour. The first one they sent had a hole that wasn’t quite the right size to stop my baha 6 max (attract) on a longer stalk. The second one they made a bigger hole and there’s no squeak at all

February 28, 2026
Unprompted review
Rated 1 out of 5 stars

The hole for the Baha is to high

The hole for the Baha is to high. I will have to return. I can not use because my Baha is covered and therefore defense the purpose of buying this hat.

January 4, 2026
BAHA Accessories UK logo

Reply from BAHA Accessories UK

Hi Pamela, unusual that you should have this issue. If you mark the exact point on the hat that you need the hole making with a safety pin and pop the hat back to me I am happy to re make it. Always happy to make adjustments, you just need to let me know

Rated 5 out of 5 stars

Absolutely love my daughter's new BAHA…

Absolutely love my daughter's new BAHA bands! Excellent quality, even prettier than the pics on the website post which is difficult as there's so many lovely selections to choose from! Bryony was really helpful through the process of making sure I was ordering the correct type of band and button connector for my daughter's hearing device. She now loves being able to choose which one she wants to wear that day. We picked the mermaid scale one, and the Stitch one. My enquiry was answered very quickly, and professionally, and the bands were posted swiftly too! Looking forward to ordering another very soon :) From Ada-Grace (6) and her grateful Mum, Emma

January 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, sent really promptly and lovely products. My daughter is really happy with her new bands, and was pleased with her new toy BAHA that even matches one of the bands we ordered. Thank you!

December 13, 2025
Rated 5 out of 5 stars

Fantastic

Speedy delivery and amazing communication from the seller. My daughter will love her bunny for Christmas.

December 11, 2025
Rated 5 out of 5 stars

Amazing products - Always great customer service

The chat feature on the website makes it really easy to buy with confidence. From being a newbie BAHA mum to 6 months on, I’ve asked so many questions and always been met with polite, friendly and super helpful advice. As for the products - I would buy everything in stock if I had the cash to.

November 12, 2025

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