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Baidu Erranium Reviews 

83
•
TrustScore 4.5 out of 5

4.5

Software Company
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Rated 3 out of 5 stars

I like that they streamline the process but I think it's scummy as nuts that they charge you just for downloading stuff that is already on the internet , also that they give you the review link on you... See more

Company replied

Rated 5 out of 5 stars

Baidu Downloader was a lifesaver to download a lot of pictures and videos from the Baidu Cloud. It was possible to see the pictures and video on the Chinese site, but in a downgraded format.... See more

Rated 5 out of 5 stars

The customer service is really fast! And cheap price!! Honestly this is a website that allows me to send baidu files without creating an account for baidu as it requires a chinese phone number <... See more

Rated 5 out of 5 stars

Wonderful experience with downloading! Very prompt, and worked to get me files very quickly that I could not otherwise access.

Company details

  1. Software Company
  2. also in
  3. SEO Service
  4. Web Hosting Company

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

83 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(83)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

scam

scam, scam, scam,

August 31, 2026
Unprompted review
Baidu Erranium logo

Reply from Baidu Erranium

Hi,

We’re sorry to hear that you’ve had a negative impression of our service. We take customer concerns seriously and would appreciate the opportunity to understand what went wrong.

Please email complaints@erranium.com with your order number and details of your experience so our team can investigate and assist you.

Our goal is to provide a reliable service, and we welcome the opportunity to address your concerns.

Thank you.

Rated 5 out of 5 stars

Reliable!!

Reliable and recommended, you are able to download files from China without pun on pun "Chinese spies on you". Unfunny joke aside, amazing service.

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Reliable service

All things considered, despite not being a huge fan of paid services, it's quite reliable. I'd recommend it to anyone who needs quark files.

August 21, 2026
Unprompted review
Rated 3 out of 5 stars

lazy review

only if there wasn't really anything paid though
call me broke maybe

August 11, 2026
Unprompted review
Baidu Erranium logo

Reply from Baidu Erranium

Hi,

Thank you for your feedback. We understand that you may have concerns about the paid features of our service.

Please note that our website offers free access to Baidu files under 50 MB, so you may not need to make a payment for smaller files. We aim to make our service and pricing as clear as possible.

If you encountered an unexpected charge or have questions about a specific order, please contact us at **complaints@erranium.com** with your order number, and our team will be happy to look into it.

We appreciate you sharing your experience.

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