baiia.com.au Reviews 848

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent fabric and overall craftsmanship. Many appreciate the versatility of the designs, highlighting how pieces can be styled in multiple ways and are suitable for various occasions, making them a valuable addition to any wardrobe. People frequently mention feeling confident and comfortable in their purchases, with the swimwear often described as flattering and supportive. However, some customers expressed dissatisfaction with the value for money, finding certain items to be overpriced for the quality received, particularly regarding specific materials. A few reviewers also encountered issues with sizing, reporting that items were either ill-fitting despite following measurement guides or that exchanges were complicated and incurred additional costs.

What people talk about most

Product

Clients share positive opinions on product quality and versatility. Many reviewers praise the flattering fit,... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of the... See more

User experience

Customers consistently note positive experiences with the user experience. Many praise the versatility and... See more

Value for money

Reviewers highlight ambiguous aspects of value for money. While some customers feel the items are a... See more

Price

Customers had ambiguous experiences with price. While some reviewers felt the products were worth the price,... See more

Based on these reviews

Rated 4 out of 5 stars

The fabric is really high quality, and the staff are absolutely wonderful. I like the versatility of having different styling options with one suit. I have the bikini style and it's really flattering... See more

Rated 5 out of 5 stars

I’ve only just discovered Baiia, and I’m already obsessed with the brand’s whole vibe! The designs are so elegant, timeless, and empowering — exactly what I love in swimwear. I haven’t purchased yet,... See more

Rated 5 out of 5 stars

I have owned the Valencia suit for 2 years now and it is still my favourite by far, doesn't budge in the surf! It is amazing to take travelling and have so many versatile options. I never get sick of... See more

Rated 5 out of 5 stars

I absolutely love my Baiia resort wear! I’m very pale so the long sleeved versions really help prevent sunburn and the high waisted bottoms are so supportive that I can even hide my insulin pump in th... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

848 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I bought a dress online

I bought a dress online. The material quality was low. I went to send it back for a refund as it was a full price item only to find no refund offered only a store credit. Sure my fault for not checking BUT most businesses these days offer refunds on full price items. I tried to look for an alternative item but being a small business there was nothing that I wanted. Won’t shop here again. I understand it’s a small business but that’s no excuse for not refund on full price items

April 3, 2026
Unprompted review
Rated 1 out of 5 stars

Beware "return" scam

Beware that items cannot be returned (exchange only) and this company has a small inventory. Furthermore, they are running a returns scam. I bought a very expensive bathing suit, tried it on when I received it, it was very unflattering, and I re-packed it and followed their returns process immediately (all tags and bags in tact). Just received an email denying my return, citing that it had been worn (it had not). Not trustworthy, not professional, and not worth it!

April 7, 2026
Unprompted review
Rated 3 out of 5 stars

I am so disappointed in the length of…

I am so disappointed in the length of time it takes to exchange an item. My returned item was at its destination March 21. The item for exchange has still not been shipped!! It’s March 31. For the price point, that is incredibly disappointing, even if it is a smaller business. I definitely should have done more research, I can’t review the final product, since I don’t have it.

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

Bought the $239 wrap with buttons and…

Bought the $239 wrap with buttons and the material is like a cross between a condom and a raincoat. So cheap and nasty and it's not even proper fitting, sort of plasticky and stiff. Don't even think I can iron it out of the creases. So disappointed, polyester but say oh we recycled plastic, no it's polyester. So disappointed. What a waste.

March 5, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible fit, terrible customer service

Both my daughter and myself ordered swim wear from this company. The sizing is tiny and not realistic, and when we asked if we could exchange because of the poor fit, we where told no. I think a small business like this needs to be more customer friendly as their product is very expensive. We are out of pocket around 400, for swimmers that dont fit.

March 7, 2026
Unprompted review
Rated 1 out of 5 stars

Very poor quality

Very poor quality - the wrap skirt looks like it could have been bought on shein for $5 let along the prices they charge. Can only imagine the positive reviews are fake.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Versatile

Swimsuits are true to size and comfortable. They look flattering and I love how versatile they are. Can’t wait to go on my next beach holiday and only pack 1 swim suit (though it will look like more). :)

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Love, love, love

I love the prints, the feel of the material, they way it hold me just right, but most of all I live the confidence it gives me to wear Baiia.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful swimsuits

Beautifully flattering and hugs you in all of the right places. I have multiple pieces with my favourite being the tie up rashes! So perfect for swimming!

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Beautifully Feminine

I recently purchased a soft pink long sleeve top and a wraparound skirt. The fabric is so soft and the fit and design compliments my curves

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Versatility, Comfort and Convenience

I own two BAIIA reversible bikinis, a kaftan and the Dalia wrap skirt and love them all. The versatility of the bikinis is phenomenal. They are comfortable and very supportive all around. The kaftan and wrap skirts are made of the perfect fabric for the heat and I love the versatility of the Dahlia skirt. Definitely reduces the amount of clothing I need to pack for a vacation which leaves room for shopping while on my travels :)

February 3, 2026
Unprompted review

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