Order was quick,easy and Bailey Decal are very professional. Natalie is a delight to deal with. A1 supplier with great product. Delivery was quick with no issues.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have been very impressed with Bailey Decal UK for their excellent service. The team responds quickly, delivers on time, and provides high-quality decal products. Their professionalism and reliabili... See more
Company replied
I ordered a custom printed page from Bailey Decal and I’m extremely happy with the quality of the personalised page I received. The result after firing is really clear. No problems at all, thank you.... See more
Initially, my order slipped through the net BUT I have to say when I queried it they were apologetic & on it immediately. And my order then arrived incredibly quickly. These things happen & it's how a... See more
Company replied
Company details
Written by the company
Manufacturers of decals for the ceramic/glass/wood/enamel & candle industries. We are proud to be the largest open stock wholesalers for ceramic transfers worldwide. You can browser and order our full range on our website. We do also do custom printing, depending on the quantity needed we can either do digital printing or silkscreen printing. The Bailey family have been involved with the ceramic transfer industry since 1948 when Kenneth Bailey started the company of K.H.Bailey & Sons Ltd. The company continues to this day as Bailey Decal Ltd and is still owned and run by the family.
Contact info
Unit 1, Trent House, Dunning Street., ST6 5AP, Stoke-On-Trent, United Kingdom
- 01782524400
- info@baileydecal.co.uk
- baileydecal.co.uk
4.8
Excellent
305 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Customer Sevice
Excellent Customer Sevice. Fast Delivery with safe packaging.
November 27, 2024
Reply from Bailey Decal
Thank you for the 5 star review! We are glad that you are happy with your experience!
Natalie was very helpful and efficient
Natalie was very helpful and efficient. Nice to have a human to process my order.
November 26, 2024
Reply from Bailey Decal
Thank you for the great review! We are glad you like how we process the orders!
THE WEBSITE IS EASY TO USE
THE WEBSITE IS EASY TO USE. THE PRODUCTS ARE WONDERFUL. THE SHIPPING IS FAST. 5 STARS!
November 5, 2024
Reply from Bailey Decal
Thank you for the positive feedback! We are glad that you are happy with everything!
The decals are easy to work with
The decals are easy to work with, even for someone like me who’s not a professional. The customer service was also excellent.
November 14, 2024
Reply from Bailey Decal
Thank you for the great review!
Great company to work with
I was pleasantly surprised how easy it was to order from the UK. Great comminication. The decals arrived very quickly. Will definately use this them again.
November 13, 2024
Reply from Bailey Decal
Thank you for the 5 star review! We are glad you are happy with the service!
Sheet sizes are not quoted
Sheet sizes are not quoted. You take a gamble as to how many individual items you receive.
November 6, 2024
Reply from Bailey Decal
We are disappointed to read the 2 star rating and apologise for any inconvenience caused. However, we do state on the website that we always supply the nearest quantity that we can to your order, but because the number of motifs per section can vary from printing to printing this may be a larger quantity than your order amount. We do also send you your proforma invoice for checking & for payment so you can see the exact quantities you will be sent before you make your payment. We hope that this explanation clears up the misunderstanding.
Reply from Bailey Decal
Thank you for the 5 star review!
Reply from Bailey Decal
Thank you for the 5 star review!
Reply from Bailey Decal
Thank you for the great review!
Great service
I have been a regular user of this company over the years and they have always provided an excellent service. Being able to order from their website is a great improvement - the only thing missing is knowing what is out of stock.
October 28, 2024
Reply from Bailey Decal
Thank you for the 5 star review & kind words!
Great product but watch minimum spend . The range of decals are extensive of…
The range of decals are extensive of good quality and delivery prompt. However on this occasion I only required one sheet of decals for some cups but a minimum order value of £20.00 necessitated ordering 4 sheets then the VAT was added after and postage which came to a further £10.00 . So the £5.68 sheet I originally wanted resulted in a spend of £32.98. Excellent company for business or china decorating clubs.
October 23, 2024
Reply from Bailey Decal
Thank you for your review! We appreciate your feedback!
Favourite site for decals.
Always a good source for high quality, reliably firing, ceramics decals.
October 8, 2024
Reply from Bailey Decal
Thank you for the 5 star review!
Natalie is a rock star
Natalie is a rock star! A+ customer service and their product is the best!
September 25, 2024
Reply from Bailey Decal
Thank you for your kind words and 5 star review! We really appreciate it
very prompt service
very prompt service, excellent communication. will definitely use again.
October 16, 2024
Reply from Bailey Decal
Thank you for the 5 star review!
Reply from Bailey Decal
Thank you for the 5 star review!
Reply from Bailey Decal
Thank you for the 5 star review!
Great Quality and Merchandise
Very impressed with your company and the quality of your decals. I'm in the USA, and was equally surprised and grateful at the fast delivery. I highly recommend your company. I'll know I'll be back in the future. Thanks for such a wonderful experience.
September 25, 2024
Reply from Bailey Decal
Thank you for your kind words and 5 star review! We look forward to your next order!
Reply from Bailey Decal
Thank you for your 5 star review!
Happy with the results
Natalie has guided me through the process with patience and kindness. I’m very happy with the results. Thank you!
October 3, 2024
Reply from Bailey Decal
Thank you for the great review!
Lettering for glass
Love your stuff and find the new website quite easy to use compared to the old method.
September 12, 2024
Reply from Bailey Decal
Thank you for your review! We are pleased to hear that you are happy with your order!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.