Bailliereynolds Reviews 10

TrustScore 3.5 out of 5

3.4

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3.4

Average

TrustScore 3.5 out of 5

10 reviews

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Rated 1 out of 5 stars

Terrible driving. Racist driver

If your work is as good as your driving then stay clear. Mirrors are there for a reason. Cutting other drivers off, flipping them off and being racists. Using wrong lanes on roundabouts to cut other drivers off. Reg wp74 vwa 22nd may driving into Bath from m4 eastbound.

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you for doing the work and you…

Thank you for doing the work and you are good at what you do when it all been done I will be so happy with the job and thank you for fitting me a shower wetroom in for me 100% good worker's they clan up all the time when they go

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Craig thankyou very much

Craig thankyou very much
I am so very proud of the boundary fence you have repaired. You were polite, courteous and very tidy work. I would highly recommend Ballie Reynolds for work to be carried out, efficient & very reliable. Thankyou All & Craig you have done your boss/bosses proud 👏

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

Baillie & Reynr operative…

Baillie & Reynolds sent their operative Alan to refit my bathroom, he was removing the bath completely so a shower cubicle could be fitted, it was no easy task as he had to move the wash basin and reroute all of the plumbing, it is a very small space and as he has just finished extremely hot! I'm so thrilled with the end result it looks amazing, Alan is an exceptionally hard worker and a perfectionist, a big thank you for sending him to do my bathroom, from a very happy tenant.

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Kitchen ceiling

The 2 trades people who came to do my kitchen ceiling mark James and andrew Jones were friendly polite and very professional very happy customer

August 2, 2024
Unprompted review
Rated 5 out of 5 stars

I am absolutely pleased and delighted…

I am absolutely pleased and delighted with the kitchen refit where I am tenant. Never expected the highest quality and finish in every part. Workmen Paul & Garry I have never seen the like. Full marks for their undoubted craftsmanship, courteousness and good humour. A rare find. Very best of thanks from a very satisfied person. Can't say more but would if I could!

February 26, 2024
Unprompted review
Rated 1 out of 5 stars

Cowboys

They were hired by my landlords to do all the work on my new place before I moved in.
They cut my kitchen blind (that I had bought) too short and wonky width ways when they were told by myself and Curo and it was written on box not to cut the larger blind! They cut the bathroom blind too short width ways too.
They left a knob off my brass curtain pole which is completely missing, likely they've chucked it away. It was all there ALL parts of every item I bought with my own money was checked before being left for them. The curtain pole annoys me every time I look at it.
Everytime I visited I was slipping or tripping on their rubbish and was having to bag up rubbish and loose screws etc left lying around the floors

The open wardrobe pole unit wasn't done evenly it collapsed and started to fall forward onto me! Luckily a friend was here to help. The guy hadn't evenly adjusted each pole! One was on hole 16 and the other 3 on hole 15! So the moment I put clothes on it collapsed!
The back garden fence panels are loose with missing screws.
They then fly tipped all their rubbish into my council bins!

And in short they have totally wrecked my gazebo! It cost me £250 and an outer extra waterproof cover I bought was £55. I don't have a lot of money I am disabled that was my entire savings spent on it to use in my garden as my physio area. I now have a piece of physio equipment rusting in the rain. They ripped the extra cover and just took it away and dumped it without telling me, expecting me not to notice! They said it was ripped on opening. I had previously checked everything including removing that cover to check it. It has a big note inside from manufacturer that says to make sure its kept warm and gently unfold it. I feel this wasn't followed. They didn't use the weight bags provided with the gazebo or the sand I had left with a post it note two weeks prior that was for the weight bags. Who in their right mind puts a gazebo up without any tethering or weights?? This makes no sense. Heard an almighty noise in the evening and the gazebo had taken off and was in the neighbours garden! The entire cover is ripped and muddy and the neighbour says has dog poop from their garden on it. I have a photo of it on its roof in the neighbours garden. This is so many levels of wrong. It could have killed my dogs, could have hit me as it took off, it could have hit the neighbours, smashed windows, damaged fences or hit someones car. Luckily I had not bought the other pieces of physio equipment yet but was due by end of November. I am beyond distraught and very upset about this. I am awaiting operations and am not allowed my operations until I have built up strength using physio equipment. These cowboys have told Curo they are not liable for this big disaster! This was MY money they have messed around with. They were PAID to do all of this including the gazebo. The same guy who has messed up everything inside apparently did my gazebo. He's incompent and shouldn't have been allowed to do any of the works.

I can't go ahead and go on the waiting list at all for any of my operations. In short they are HOLDING up my health and recovery due to their shoddy workmanship.
I had high hopes as the manager of this company was LOVELY. I feel that the instructions for all jobs either weren't relayed correctly or it's just a very bad member of staff that has let them all down. Either way I am now suffering because of this. My physio regime is 3 times a day. I don't have anywhere to do physio at all so in fact my physical health is now declining. Whilst they refuse to correct their huge gazebo mistake!
I have since found the bag of sand I provided which is in the back garden in a bush! I had even bought more thinking they'd had it taken away with other rubbish. And yet they still don't come back to try and make things right. Liam had told me they would be back to fix things.
I will be contacting both the ombudsman and trading standards.

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

No Cowboys Here . . . . Just Professionals

We have just had work carried out by Baillie Reynolds. The replacement of French Doors and a window in our living room.
An excellent job was carried out by three gentlemen who were kind, friendly and courteous. It was easy to see that these were professionals in their line of work, and took pleasure in what they were doing. Mess was kept to a minimal and they were scrupulous in cleaning up after the job was complete.
I would thoroughly recommend Baillie Reynolds to anyone that asked. Five stars is not enough, I would give them ten.

August 3, 2023
Unprompted review

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