Balboa Capital Reviews 

306
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Balboa is a scam company!! They tell you they'll give you a loan at one rate, then send you paperwork with a completely different much higher rate that's not even stated. They will not provide an a... See more

Rated 1 out of 5 stars

Balboa sold a customers vehicle without giving proper notice causing the customer to face an unfair deficiency. Don't do business with these people as they will cause you more harm than good. What are... See more

Rated 5 out of 5 stars

They're very straight forward. I was able to accomplish my goal of getting full financing for a truck purchase. The reps are very down to earth, respectable and work around your schedule. I'm very ple... See more

Rated 1 out of 5 stars

This is for anyone dealing with the illegal collection practices of Balboa Capital. If you have autopay and tell them not to take it because you don't have the funds, it is illegal for them to draw on... See more

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

Balboa Capital, a division of Ameris Bank, is a technology-driven business lender that provides business owners with fast, hassle-free small business funding options to fuel their growth and success.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

306 reviews

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1.7

All reviews

(306)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fairly easy process with balboa…

Fairly easy process with balboa capital. They also followed up with furniture company and me several time once the loan was approved regarding timely delivery and workmanship of the furniture. Very nice people to work with.

April 2, 2019
Unprompted review
Rated 5 out of 5 stars

Marcelo was great to work with!!!!!

Marcelo was great to work with. He made things happen when my company needed it. We have been in business for only a year and all the banks were telling us no because of only a year. That’s when I found Marcelo and he actually wanted to help and see us grow. Thanks to him and his company we are doing great. 5 stars for that guy!!!!

March 31, 2019
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience!!! Smooth transaction, looking forward to do business again.

March 7, 2019
Unprompted review
Balboa Capital logo

Reply from Balboa Capital

Great to hear! We look forward to working with you again!

Rated 1 out of 5 stars

This is most unethical finance company

This is most unethical finance company, notoriously extorting money, threatening to ruin credit, forcefully adding lease
Small Business owners- **** BE CAREFUL WITH THIS UNETHICAL LENDER*****
Balboa capital has a very deceptive business practice.
They will continue to charge the quarterly payments even after the lease is over.
I have asked them to refund the un-authorized payment and security deposit several times but they have not responded nor returned but keep charging/ sending invoices.
They will sneak all kinds of fees. They have very deceptive fine line conditions that allegedly puts you on
Another lease for a year even if you have told them to finish the lease contract.
The customer service people are basically very sneaky and trained to steal and rob small business owners.
They are still practicing predatory lending.
They would not refund the security deposit and unauthorized extra payments taken out from the account.
They will frequently try to add junk charges on their invoices – For Example – they will add charges for insurance even though insurance has been always covered and proofs sent to them. They are very notorious in charging extra fees anytime they can if you don’t catch them. All along the term of lease this notorious lender has charged junk fees.
You are dealing with Financial Vultures at Balboa Capital.
They have an amazing UN-customerservice@balboacapita. People are trained in that department to extort money from small business owners. There customer service department is really not for customers. They will say you have one payment left or two payments left when I inquired but will keep charging beyond those one or two payments. Very clearly told them that We do not want to keep this equipment after the lease payments are done, customer service rep said no problems – you have 2 more payments left under the lease. After the 2 payments were done, I called them again and the customer service rep says oh, you have one more payment left on the lease. That blew my mind. I asked them to send detailed payment statement. I asked the Rep – I had requested no more payments and I am not using these servers (leased equipment) for the last 7-8 months, you need to pick them up or I can send wherever you need these sent. The rep then says – oh please send a letter by certified mail and will see what we can do to get you out of this. Sent them the letter by certified mail – then they came back – you have four more quarterly payments left as we renewed you forcefully and automatically in an annual contract. But the contract’s paragraph 16 has monthly payment provision for after lease rental and there is no quarterly payment provision. But they keep sending quarterly invoice to trick you into the payments. This is a trick used by them so that a small business owner will not find out that the lease term is over. They will never send you any instructions where to return the equipment as they want to forcefully enroll you in a lease for 4 more payments over and over again (This is their internal game).
Tried speaking with the manager of the customer service department and that was pretty much wastage of time. Very rightfully – this lender HAS ZERO customer service. The manager was as worse as it can get. She did not want to check any records. She asked the dates and time I spoke to the customer service department 9-10 months ago? How would one remember the dates when you have talked to their customer service department? Does she remember what she ate 10 days ago? How many people really write and record all the conversation dates they have had with someone during the year. I talked to the customer service people frequently. I sensed they are unethical from day one when they started slapping junk fees with no knowledge. If I were to deal with an ethical company – they will never ask such un-practical questions.
This kind of lenders are a shame in the Finance Industry.

July 18, 2018
Unprompted review
Rated 5 out of 5 stars

We are extremely happy with Balboa …

We are extremely happy with Balboa Capital. Specifically, Steve Babor, without whom we would not have been able to secure several good size commercial accounts. His support, guidance and patience has been much appreciated.

RKM Heating and Air Conditioning
Riverside, CA

September 18, 2017
Unprompted review

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