Balboa is a scam company!! They tell you they'll give you a loan at one rate, then send you paperwork with a completely different much higher rate that's not even stated. They will not provide an a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Balboa sold a customers vehicle without giving proper notice causing the customer to face an unfair deficiency. Don't do business with these people as they will cause you more harm than good. What are... See more
They're very straight forward. I was able to accomplish my goal of getting full financing for a truck purchase. The reps are very down to earth, respectable and work around your schedule. I'm very ple... See more
This is for anyone dealing with the illegal collection practices of Balboa Capital. If you have autopay and tell them not to take it because you don't have the funds, it is illegal for them to draw on... See more
Company details
Written by the company
Balboa Capital, a division of Ameris Bank, is a technology-driven business lender that provides business owners with fast, hassle-free small business funding options to fuel their growth and success.
Contact info
575 Anton Boulevard, 12th Floor, 92626, Costa Mesa, United States
- (888) 272-1800
- customerservice@balboacapital.com
- balboacapital.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My Agent Chance was great & worked well…
My Agent Chance was great & worked well for me!
Chance was great to work with as usual.
I've been in business for over 20 years…
I've been in business for over 20 years and these guys were one of the easiest finance companies I've delt with
Very Fast funding and communications was great threw the process
We'll be using them again for sure
Great customer service
Great customer service, fast and reliable! Would work with again.
Great Service and response time.
Fairly easy process with balboa…
Fairly easy process with balboa capital. They also followed up with furniture company and me several time once the loan was approved regarding timely delivery and workmanship of the furniture. Very nice people to work with.
Salesman was awesome!
Marcelo was great to work with!!!!!
Marcelo was great to work with. He made things happen when my company needed it. We have been in business for only a year and all the banks were telling us no because of only a year. That’s when I found Marcelo and he actually wanted to help and see us grow. Thanks to him and his company we are doing great. 5 stars for that guy!!!!
Roya did a great job going above and…
Roya did a great job going above and beyond to help with get what I needed for a loan closing.
Great Experience as Always!
Tyler was awesome
Tyler was awesome! I highly recommend working with him, he was very professional and accommodating.
Great experience
Great experience!!! Smooth transaction, looking forward to do business again.

Reply from Balboa Capital
This is most unethical finance company
This is most unethical finance company, notoriously extorting money, threatening to ruin credit, forcefully adding lease
Small Business owners- **** BE CAREFUL WITH THIS UNETHICAL LENDER*****
Balboa capital has a very deceptive business practice.
They will continue to charge the quarterly payments even after the lease is over.
I have asked them to refund the un-authorized payment and security deposit several times but they have not responded nor returned but keep charging/ sending invoices.
They will sneak all kinds of fees. They have very deceptive fine line conditions that allegedly puts you on
Another lease for a year even if you have told them to finish the lease contract.
The customer service people are basically very sneaky and trained to steal and rob small business owners.
They are still practicing predatory lending.
They would not refund the security deposit and unauthorized extra payments taken out from the account.
They will frequently try to add junk charges on their invoices – For Example – they will add charges for insurance even though insurance has been always covered and proofs sent to them. They are very notorious in charging extra fees anytime they can if you don’t catch them. All along the term of lease this notorious lender has charged junk fees.
You are dealing with Financial Vultures at Balboa Capital.
They have an amazing UN-customerservice@balboacapita. People are trained in that department to extort money from small business owners. There customer service department is really not for customers. They will say you have one payment left or two payments left when I inquired but will keep charging beyond those one or two payments. Very clearly told them that We do not want to keep this equipment after the lease payments are done, customer service rep said no problems – you have 2 more payments left under the lease. After the 2 payments were done, I called them again and the customer service rep says oh, you have one more payment left on the lease. That blew my mind. I asked them to send detailed payment statement. I asked the Rep – I had requested no more payments and I am not using these servers (leased equipment) for the last 7-8 months, you need to pick them up or I can send wherever you need these sent. The rep then says – oh please send a letter by certified mail and will see what we can do to get you out of this. Sent them the letter by certified mail – then they came back – you have four more quarterly payments left as we renewed you forcefully and automatically in an annual contract. But the contract’s paragraph 16 has monthly payment provision for after lease rental and there is no quarterly payment provision. But they keep sending quarterly invoice to trick you into the payments. This is a trick used by them so that a small business owner will not find out that the lease term is over. They will never send you any instructions where to return the equipment as they want to forcefully enroll you in a lease for 4 more payments over and over again (This is their internal game).
Tried speaking with the manager of the customer service department and that was pretty much wastage of time. Very rightfully – this lender HAS ZERO customer service. The manager was as worse as it can get. She did not want to check any records. She asked the dates and time I spoke to the customer service department 9-10 months ago? How would one remember the dates when you have talked to their customer service department? Does she remember what she ate 10 days ago? How many people really write and record all the conversation dates they have had with someone during the year. I talked to the customer service people frequently. I sensed they are unethical from day one when they started slapping junk fees with no knowledge. If I were to deal with an ethical company – they will never ask such un-practical questions.
This kind of lenders are a shame in the Finance Industry.
Easy application process
Easy application process, helpful and knowledgeable staff. Great experience in funding capital growth.
Very good to work with in closing
Very good to work with in closing
deals.
We are extremely happy with Balboa …
We are extremely happy with Balboa Capital. Specifically, Steve Babor, without whom we would not have been able to secure several good size commercial accounts. His support, guidance and patience has been much appreciated.
RKM Heating and Air Conditioning
Riverside, CA
They are straight forward and responsive
Steve Babor has done an excellent job …
Steve Babor has done an excellent job for us for many years. We run all of our leases through him and will continue to do so.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







