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Baldai1.lt Reviews 881

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 3 out of 5 stars

It is really difficult to see all small “bad” things when you purchasing online. I hoped that this bed would me more stable. Also I didn’t find anywhere in description that some pieces inside (or some... See more

Company replied

Rated 5 out of 5 stars

Great product, well packaged, great shopping experience, extra super fast delivery, big thanks to the team for going that extra mile, it was very important to me, you listened and delivered! Good luc... See more

Company replied

Rated 5 out of 5 stars

Very fast and in professional way was handled issue when I was charged double on payment by credit card. Client support assistant was friendly on helping to solve the issue. Delivery drivers also was... See more

Company replied

Rated 5 out of 5 stars

Reliable online furniture shop with huge variety of options and even free delivery to the doorstep is included. You just can't complain. Delivery was smooth within stated time frame, and quality is go... See more

Company replied

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store

Written by the company

Išsirinkite baldus internetu patogiai su Baldai1. Esame elektroninė parduotuvė, kurioje rasite itin platų baldų pasirinkimą visoms namų erdvėms. Nuo klasikos iki modernių stilių – siūlome baldus kiekvienai erdvei, nesvarbu, ar ieškote patogios sofos, praktiško darbo stalo ar prieškambario spintos. Mėgaukitės greitu pristatymu, rūpestingu klientų aptarnavimu ir sklandžia apsipirkimo patirtimi. Baldai1 rasite viską, ko reikia jūsų svajonių namams.

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

881 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Wardrobe

The wardrobe it self is nice, but the doors are twisted and doesn't close. The decoratinion on the top came partially broken. I was disappointed.

May 21, 2025
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Reply from Baldai1.lt

Hello, thank you for your feedback.
We’re sorry for the inconvenience – we have reviewed your order and will contact you shortly to find a suitable solution. Thank you for your patience.

Rated 3 out of 5 stars

I bought 5 items for more than 800…

I bought 5 items for more than 800 Euros and received any gift or discount.

June 5, 2025
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Reply from Baldai1.lt

Hello, thank you for your feedback and for shopping at our store. We value every customer and understand your expectation to receive a gift or discount. Please note that we currently do not have any special discounts available. We encourage you to follow our news and promotions so you can take advantage of the best offers in the future. If you have any further questions, we are always happy to assist you via message or phone.

Rated 1 out of 5 stars

They've sent wrong sofa

They've sent wrong sofa, not the one that was ordered. After that, they've asked me to pack it back as it was packed originaly, which was still not done and we've told them to pack it themselves, when they deliver the correct order.

June 5, 2025
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Reply from Baldai1.lt

Hello, we sincerely apologize for the misunderstanding regarding the delivered sofa. We understand that this situation has caused inconvenience, and we truly regret it. Please be assured that we are doing everything we can to resolve the issue as quickly as possible – to deliver the correct item and take care of packing and returning the incorrectly sent furniture. Thank you for your patience and understanding.

Rated 5 out of 5 stars

Very very good

Very very good ! From order to delivery!

June 3, 2025
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Reply from Baldai1.lt

Hello, thank you for your feedback! We are really happy that everything went smoothly for you. See you next time!

Rated 3 out of 5 stars

Great staff but not so great furniture damages.

Baldai1 team is doing a great job. The staff is friendly and supportive. The first time I had an issue the staff reached out to me by themselves and offered asssitance. The asortiment and prices are great. Also, the furtinute is delivered in a short time. But I have ordered there twice and both times got my new furniture with visual external damage.

May 16, 2025
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Reply from Baldai1.lt

Hello, thank you for your feedback. We are glad that you were satisfied with our team's work, prices, and fast delivery! We apologize for the inconvenience you experienced in the above situation. We would like to resolve this issue as soon as possible. Our customer service team will contact you shortly to offer a suitable solution in this situation.

Rated 4 out of 5 stars

The delivery time was longer than what…

The delivery time was longer than what was stated at the time of purchase.

May 30, 2025
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Reply from Baldai1.lt

Hello, thank you for your feedback! We have reviewed your orders. We would like to inform, that items with different delivery times are shipped together, according to the longest delivery date of the item, unless the buyer leaves a note or requests that we should deliver the items separately. If you have any questions regarding the delivery date of the items, we recommend that you contact us at the following contacts: phone: +370 620 20111, or e-mail: info@baldai1.lt.

Rated 5 out of 5 stars

Nice.

I am satisfied. Very nice furniture!

May 21, 2025
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Reply from Baldai1.lt

Hello, thank you very much for your feedback! :)

Rated 5 out of 5 stars
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Reply from Baldai1.lt

Hello, we are very happy that you were satisfied with our service. We always look forward to welcoming you back! :)

Rated 5 out of 5 stars

The most recent experience was great.

The most recent experience was great.
Customer support resolved everything

May 5, 2025
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Reply from Baldai1.lt

Good day, we’re very happy to hear that you had a great experience! Thank you for sharing your feedback – we always strive to help as quickly and efficiently as possible. You’re always welcome to come back!

Rated 5 out of 5 stars

Everything arrived in perfect condition…

Everything arrived in perfect condition and the furniture was very easy to assemble.

May 7, 2025
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Reply from Baldai1.lt

Hello, thank you for your lovely review! We’re very happy to hear that everything arrived in perfect condition and the furniture was easy to assemble. It’s great to know that you’re satisfied!

Rated 5 out of 5 stars

Amazing service

Amazing service, quick and easy! Recommend!

April 30, 2025
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Reply from Baldai1.lt

Hello, thank you! We're very happy that you were satisfied with our services!

Rated 4 out of 5 stars

Good quality

Quality of the product is really good and quickly got my order

April 29, 2025
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Reply from Baldai1.lt

Hello, we sincerely thank you for your positive feedback. We are glad that our product and services met your expectations. We look forward to working with you again in the future.

Rated 3 out of 5 stars

Where was many broken doors which needs…

Where was many broken doors which needs replacement

April 29, 2025
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Reply from Baldai1.lt

Hello, thank you for your feedback. We sincerely apologize that part of the delivered furniture did not meet your expectations or our quality standards.

Please be assured that situations like this are very important to us. As we can see, you have already contacted us via email regarding this issue, and it was decided to order warranty replacement parts. Once we receive them in our warehouse and schedule the delivery, we will get in touch with you.

We once again apologize for the inconvenience caused.

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