I absolutely love the car, and everything from choosing the vehicle right through to the pricing was excellent. Andrew made the whole process simple, clear, and completely stress-free. His commun... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service I received from Balgores leasing was top class. At every point Phil, Callum and Katie were not just professional but also helpful and kept me fully informed of the vehicle process. I... See more
Company replied
A professional company who are engaged and very much on the ball. Nothing was too much trouble and the process from selecting the vehicle to actually having it delivered was seamless. A special thank... See more
Company replied
Lots of online lease deals,but I prefer to deal with people and I found Charlie to be knowledgeable and up front - no hard sell,but listened to what I wanted and sorted it - new car delivered just as... See more
Company replied
Company details
Written by the company
Balgores Leasing Ltd was established in 1990 and has developed into one of the most successful contract hire brokers in the UK working closely with ALD Automotive, Alphabet, Arval, Novuna, Lex Autolease and Leaseplan, Santander & RCI. We are able to supply and manage any make of car or commercial vehicle. Relationships have been forged with all major motor manufacturers ensuring our customers benefit from the very competitive buying terms negotiated.
Contact info
1 Bryant Avenue, Gallows Corner, Romford, RM3 0AP, Essex, United Kingdom
- 01708 384451
- info@balgores.co.uk
- balgores.co.uk
4.9
Excellent
871 reviews
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Replied to 50% of negative reviews
Typically replies within 1 month
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Super lease firm
Super lease firm. Car exchange so easy....pick up overlapped with delivery of new car. Slick. Team are great. Very easy to deal with and great rates.
August 2, 2024
Reply from Balgores Leasing
Thank you for your business, great to hear everything ran smoothly
Reply from Balgores Leasing
Thank you for your business
Reply from Balgores Leasing
Thank you for your business
VW iD3 Pro Lease
This is my first time leasing a car, Balgores couldn't have been more helpful.
I enquired via WhatsApp and Charlie got back to me extremely quickly with options on the VW iD3 I was interested in.
Finance checks were quick and easy, and Charlie was quick to answer my questions, he even managed to get me a cheaper deal overall!
After signing the hire agreement I was contacted by Balgores to let me know the car could be delivered the following week.
From initial inquiry to delivery of a brand new car was 9 days!
Couldn't be happier with the service, and with the car.
I will definitely be using Balgores again in the future.
July 25, 2024
Unprompted review
Reply from Balgores Leasing
we’re pleased to hear that your experience with us was once again seamless and hassle-free. It's great to know that Charlie provided you with great advice and efficient service throughout the process. Thank you for your business.
Excellent service
Great service as per usual. Can highly recommend.
The company are easy to deal with, and get you the cars you want. This is our 5th car we’ve privately leased through Balgores. We wouldn’t go anywhere else. Always the best value for money.
July 23, 2024
Reply from Balgores Leasing
Thank you for your feedback regarding your experience with us over the years. We appreciate your continued business and are glad to hear that you have had positive experiences with our staff and leasing services.
Good... but a few annoying things
Car arrived couple of hours later time than expected on day of delivery. When it arrived the delivery guy had spilt food all over the passnger seat and footwell. Was not impressed. Day after car arrived engine managemnet light cam eon so we are now waiting for our appointment to take the car in to get checked. Balgores leasing were really good tro deal with prior to all the problems wit hthe car.
July 5, 2024
Reply from Balgores Leasing
We are glad to hear that you mostly had a positive experience prior to delivery. I believe you have been speaking with Kate here at our office who has helped with a resolution regarding the cleanliness of the vehicle on delivery and we hope to have restored your confidence in our services moving forward.
First Class Service from Balgores Leasing agents
Balgores Leasing agents arranged my first lease car and I have returned to them for my new car. They are always friendly and helpful. Due to the actual lease company taking their time giving me a new quote for an extension to my contract, and then almost doubling the price, I was left with just 2 weeks to arrange a new car. I spoke to Andrew at Balgores not only did he sort me a new car but had it delivered in just over a week and his office arranged collection of my old car on the same day. Excellent service! Highly recommended.
July 8, 2024
Reply from Balgores Leasing
We aim to make leasing a vehicle effortless for every customer. Thank you for your business.
Reply from Balgores Leasing
Thank you for your business
Reply from Balgores Leasing
Thank you for your business
Great service and competitive prices
Great service and a very competitive prices. All the staff have been brilliant and very friendly. Thank you all!
June 17, 2024
Reply from Balgores Leasing
Thank you for your business
Great service
Great service. Used for over 15 years for many personal and business vehicles.
June 12, 2024
Reply from Balgores Leasing
Thank you for your ongoing business
Great service and a very competitive…
Great service and a very competitive price. Just finished a four year lease and leased with Balgores again All the staff have been brilliant. Thank you all.
June 11, 2024
Reply from Balgores Leasing
We appreciate your kind words and thank you for your business
Reply from Balgores Leasing
Thank you for your business
Reply from Balgores Leasing
Thanks for the business!
Reply from Balgores Leasing
Thank you for your business
From start to finish
From start to finish, from my enquiry to receiving my new vehicle has been a smooth and completely painless experience!!! Having used other vehicle leasing companies over the last 15years, I can confidently say that Balgores Leasing have been the stand out performer. I would highly recommend them for anyone looking to lease a vehicle!!!
April 22, 2024
Reply from Balgores Leasing
Thank you for the 5-star review. We aim to make leasing a vehicle effortless for every customer. Thank you for your business.
Years of flawless support
We have used Balgores for over 7 years for our various business leases and have had nothing but positive experiences with them. All the staff have been friendly, responsive and efficient. They have always been able to get us good deals on the vehicles we wanted.
April 15, 2024
Reply from Balgores Leasing
Thank you for your feedback regarding your experience with us over the past 7 years. We appreciate your continued business and are glad to hear that you have had positive experiences with our staff and leasing services.
Unprofessional!My car should have been delivered on…
My car should have been delivered on the 2nd April. I was informed 4 days before this date that the delivery would not take place as they could not locate the car! I had to manage without a car for over a week whilst they ‘located’ it. It was finally delivered 8 days late on the 10th April.
April 11, 2024
Reply from Balgores Leasing
Naturally, I am disappointed that you feel our service only warrants a 1 star. Whilst I appreciate that your vehicle was delayed which is not something we want for any of our customers, we did notify you of the delay so that you didn't return your current vehicle until you received the new one. I would like to think the service the team provided before and up until delivery was excellent, only sadly let down by the logistics provider and not our company.
Above and beyond!
This team always goes above and beyond to make our car leasing experience smooth, fast and efficient. Highly recommend!
April 10, 2024
Reply from Balgores Leasing
Glad to hear you had such a positive experience! Thank you for your business
Efficient, honest and reliable.
An efficient, honest and reliable company with great communication.
April 2, 2024
Reply from Balgores Leasing
Thank you for your business!
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