Terrible install
Terrible install. Frame came apart from the anchors after 1 day. Took 8 weeks for them to fix, only to be issues straight away.
The anchors are lifting out of the ground the following day
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We are a one stop shop for children’s Climbing Frames, Playhouses, Educational Play, Bespoke Sensory Studios and Inclusive Play Equipment for our disabled customers. We have an extensive range to choose from & we cover Northern Ireland, Republic of Ireland, and the United Kingdom
United Kingdom
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Terrible install. Frame came apart from the anchors after 1 day. Took 8 weeks for them to fix, only to be issues straight away.
The anchors are lifting out of the ground the following day
We had been on the hunt for a unique shed to fit into a tricky corner of our garden, and after trying several manufacturers, we struck gold with Ballycastle. They took on the challenge of our awkward, trapezium-shaped shed and delivered beyond our expectations.
Not only did they agree to build our bespoke shed, but they also did it to our tight deadline. The shed was delivered and installed promptly by a highly professional team of installers.
Huge thanks to Lisa, who was there every step of the way.
Today, we're absolutely delighted with our shed, and it's all thanks to Ballycastle Climbing Frames. Five stars, well deserved!
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