Baltany UK Reviews 564

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the watches often exceed expectations for their price point. Many appreciate the excellent value for money, with products frequently described as well-made and offering a premium feel. The delivery service is also highlighted as efficient and prompt, with many receiving their orders sooner than anticipated. However, some people were dissatisfied with certain aspects, such as watches arriving with defects or not functioning correctly. There were also occasional mentions of issues with delivery times being longer than expected or product descriptions not accurately reflecting the item received.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the excellent design, finish, and... See more

Quality

Customers had positive experiences with quality, often praising the excellent design, finish, and overall... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the promptness... See more

Price

Clients share positive opinions on price, consistently highlighting the excellent value for money. Many... See more

Value for money

People report positive experiences with value for money. Customers are consistently delighted with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with this watch. As an ex member of the armed forces I remember high quality watches like this for service use. Don’t have any requirement for day/date or arty farty dials - just a plain... See more

Rated 5 out of 5 stars

NICE WATCH delivered on time, what's more to say and as much as can be expected. Not my favourite watch but in my top five out of sixty or so watches and Omega Speedmaster being number one. 1974 Citi... See more

Rated 5 out of 5 stars

Quick delivery from the UK website and the watch is superb, looks every bit as good as much more expensive similar offerings from other well known brands. It's a mechanical movement too which is runni... See more

Rated 5 out of 5 stars

As usual from Baltany, a fabulous watch, really beautifully made. Seems like they regulate movements better than others too, third purchase and all accurate within a few seconds per day. HIGHLY recom... See more


Company details

  1. Watch Store

Written by the company

Baltany UK are the official UK partners of Baltany Watches – a microbrand that designs and manufactures retro-style watches at a price everyone can afford. We believe the quality and price of these beautiful retro watches are unmatched in the market, and we’re proud to be able to offer affordable, expertly crafted watches to discerning and stylish customers in the UK. We’re based in Nottingham, UK


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

564 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

Poor customer service

I purchased two watches from Baltany UK. One watch is if excellent quality but sadly the other one developed a fault after just two days. The watch needed to be returned for repair. From this moment on, customer service has frankly been dreadful. No one monitors online chat....ever!!!! It also takes days and multiple emails for anyone to respond. When they do respond, they provide hollow promises. The watches are of excellent quality for the price so it is such a shame that for me anyway, the customer service means I will not purchase from them again.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great watch which I am proud to wear …

The watch arrived promptly and when I opened the box I was immediately delighted to find a beautiful quality automatic watch fit for a king. I have taken great pride in wearing it regularly. I have collection of many British designers automatics. And this fits in perfectly with my collection. I would highly recommend this British design of watches to anyone who loves quality and great design.

September 24, 2024
Rated 5 out of 5 stars

As good as it gets.

I absolutely love watches and have amassed quite a collection over the years. I recently had my eye on a Rolex Explorer 36mm and joined a waiting list at my local authorised dealer, only to be told that it would take around 18 months before I could be eligible to purchase the watch at the princely sum of £6300. I have never owned a 36mm diameter watch before, so I have no idea whether or not I will enjoy wearing it long-term. Long story short, I started doing some online research and came across the Baltany Discoverer 36mm, a homage piece to the aforementioned Rolex. I also found lots of good reviews for the Baltany Discoverer 36 and decided to pull the trigger. My original idea was to buy the watch and wear it so I could get an idea of how I would feel wearing a 36mm watch, before deciding to spend 30 times as much on the real thing! The watch took about a week to arrive and I unboxed it with anticipation. Inside the simple grey cardboard box is a beautifully made faux leather pouch containing the watch. It also comes with the relevant tools for resizing the bracelet, as well as a warranty card, instructions, and a cleaning cloth. The pouch is nicely made and very useful for when travelling. As for the watch itself, it is absolutely stunning. The workmanship and finish lend a very high-end feel to the watch, utilising 316L stainless steel, a sapphire crystal and applied indices on the watch face, giving it a premium look. As for the 36mm size, the watch sits perfectly on my 6.75-inch wrist after removing three links, and it does not look small at all. I have had so many compliments on the watch. I am truly amazed that a piece of this quality can be sold at such a ridiculously low price. I even tested the accuracy of the Seiko NH38 movement and it runs at -3s per day. That's within Chronometer spec! I cannot rate this watch highly enough and despite a couple of very slight niggles (the bracelet clasp sits a little high and the crown has a very slight angle on it, I am very happy with my purchase. In fact, I don't think I'll bother purchasing the Rolex and just wear this instead.

September 24, 2024
Rated 5 out of 5 stars

Quality Watch

Just received my baltany
Watch ,ordered it yesterday & it arrived today ,fantastic service .The watch is just what I wanted & looks great quality, would definitely recommend the company.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Baltany Discoverer Black 39

Had seen the Baltany Discoverer watch in various YouTube watch videos and recognised the quality and appeal of the brand and the model itself

Couldn't have picked a better watch for my fathers 70th birthday and he's blown away by it and I'm very much looking forward to seeing him wear it for many years to come

Family members when he opened it were all very impressed and I've passed on the brand details to some asking about it

A great homage to a timeless look and an incredible watch for the cost, would recommend to anyone interested in the brand or model, you won't be disappointed

September 17, 2024
Rated 5 out of 5 stars

Amazing

What a beautiful, well made and extremely well presented watch. Looks fabulous, holds great time and such a conversation piece. Really happy and will wear with pride. Superb 👌🏻

September 10, 2024
Rated 5 out of 5 stars

Superb service and quality watches, at very affordable prices

I recently purchased a rotated cushion watch with lume. I asked about a different strap prior to purchase, the company said 'not a problem, let us know your order number and we will pop it in the box, free of charge'
They duly did exactly as they promised. The watch arrived in a really nice presentation box with a leather travel case holding the watch inside. Just three days from purchase and it is on my wrist. I am blown away with the quality and customer service. Why cant all watch companies be like this!

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

Way better than one should expect given the price.

I am pleased to write this review on my experience of Baltany Watches having bout two watches during the last 2 months.
My first purchase was their 1921 Quartz which was a shock to say the least as given its cost the presentation, pouch, cleaning cloth, springbar tool and last but not least the watch being simply great.
Being a watch collector with several expensive watches I seriously considered buying a VC but could justify its cost and liking its style with the cushion case and slated dial I took a chance with the Baltany 1921 and I'm sure glad I did.
My 2nd purchase was a Oyster 1926 where again it was just was better than one should expect at the price, it's just one super watch.
I chose the quartz options as my mechanical watches are all (so-called) high end and frankly it's a pain keeping them all working as a regularly swap which watch I wear - as an aside I am wearing my Oyster 1926 as I write this review, it's just a great watch.
One very happy buyer, keep it up Baltany.

August 31, 2024
Unprompted review
Rated 2 out of 5 stars

Watch arrived quickly

Watch arrived quickly, but not working. Three emails and a phone call and eventually a reply. Hoping to get this resolved as the watch was a gift. Very disappointing that it isn’t working

August 17, 2024
Rated 5 out of 5 stars

Outstanding

Outstanding! A lovely watch. A watch that’s better than many that cost 3 or 4 times as much. I’ll certainly be buying from them again.

August 19, 2024

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