I was doubtful that I would get the loan as I have been turned down in the past but from the moment of going through the questions and completion it was a breeze. Bamboo delivered on their promise an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Oh wow, what can I say...... They are brilliant!!!!!! They needed two wage slips, but because I have just started a new job and only had a single payslip to hand, they waited two days until my nex... See more
Company replied
Great company to deal with, very professional. Everything done online, easy to fill the application form in. Bamboo accepted my application after other lenders had refused but they didn't charge stup... See more
Company replied
I recently had a really positive experience with this loan company and wanted to share how smooth the whole process was. From start to finish, everything felt quick, simple, and well-organized.... See more
Company replied
Company details
About Bamboo
Written by the company
Bamboo: Personal Unsecured Loans
Bamboo is a direct lender that offers unsecured personal loans between £2000 and £15000 with flexible terms from 12 to 60 months. We help our customers find an affordable loan that fits their individual credit situation. We pride ourselves on being a transparent lender and make sure our process is fast and simple. Bamboo is authorised and regulated by the Financial Conduct Authority. As a responsible lender, Bamboo adheres to the standards of good practice set out in the FLA Lending Code.
Bamboo's service is trusted by over 240,000 customers and we’re proud to have been voted Best Personal Loan Provider five times at the 2017, 2018, 2019, 2021 and 2022 Consumer Credit Awards.
Contact info
Southampton, United Kingdom
- 0330 159 6010
- contactus@bambooloans.com
- bambooloans.com
4.9
Excellent
33K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great fast service very easy to deal…
Great fast service very easy to deal with money in account same day would highly recommend .
April 8, 2026
Reply from Bamboo
We're so glad to hear that you experienced great and fast service! We appreciate you mentioning how easy it was and the same-day deposit. Thanks for recommending us.
Kind regards,
Bamboo.
First time using this service very easy…
First time using this service very easy and very helpful they can talk you through the application to help you. If anyone in need I highly recommend bamboo
April 8, 2026
Reply from Bamboo
We appreciate you sharing your experience! We are happy to know that our service was easy to use and helpful, and that our team supported you through the application process. Thank you for recommending us!
Kind regards,
Bamboo.
Reply from Bamboo
We're happy the application process was easy and that you found our services professional. We appreciate your positive feedback.
Kind regards,
Bamboo.
Excellent service
April 8, 2026
Reply from Bamboo
Thank you for the review, we are pleased to read.
Kind regards,
Bamboo.
Definitely recommend this
It took time for the fund to be released but I like how the interest rates were fair and low. I would definitely recommend it again
April 8, 2026
Reply from Bamboo
We're happy to hear that you were satisfied with the interest rates. We appreciate your recommendation and are grateful for your feedback regarding the funding release time.
Kind regards,
Bamboo.
Simple and easy application and
Simple and easy application and
I got approved within minutes, 5 stars for Bamboo loans ⭐️⭐️⭐️⭐️⭐️
April 11, 2026
Reply from Bamboo
We're happy to hear that the application process was simple and easy for you. We're glad you were approved quickly and appreciate your five-star rating!
Kind regards,
Bamboo.
Very fast and no hassle apply accepted…
Very fast and no hassle apply accepted and paid would highly recomend thankyou
April 8, 2026
Reply from Bamboo
We appreciate you taking the time to share your feedback. We're happy to hear the application process was fast and hassle-free for you. Thank you!
Kind regards,
Bamboo.
Reply from Bamboo
We're happy you had a good, quick experience. Thanks for letting us know; we appreciate your feedback a lot.
Kind regards,
Bamboo.
Very quick and super easy ⭐️
April 10, 2026
Reply from Bamboo
We're so happy to hear that you found it quick and super easy! Thank you for your positive feedback; we appreciate it greatly.
Kind regards,
Bamboo.
Reply from Bamboo
Thank you for your positive feedback; we appreciate it.
Kind regards,
Bamboo.
Easy from the start smooth process and…
Easy from the start smooth process and done and paid out quickly
Easy application form
Would recommend you guys
April 9, 2026
Reply from Bamboo
We're happy the process was smooth and quick, and that you found the application easy to use. We appreciate your recommendation and positive feedback!
Kind regards,
Bamboo.
Great customer service
Great customer service, fast paying loan, and overall good experience:)
April 1, 2026
Reply from Bamboo
We're happy to hear about your overall good experience, the fast loan payment, and the great customer service. We appreciate your positive feedback!
Kind regards,
Bamboo.
Very easy to use and understand quick…
Very easy to use and understand quick and efficient
April 9, 2026
Reply from Bamboo
We're happy to hear that our product was easy to use, understand, quick, and efficient. We appreciate your positive feedback!
Kind regards,
Bamboo.
Great service from start to finalising…
Great service from start to finalising the application. On completion the loan was paid out within an hour. Can’t ask for more than that. 10/10
April 1, 2026
Reply from Bamboo
We're happy to hear that you had a great experience with our service, from the beginning to the completion of your application. It's wonderful the loan was paid out so quickly! Thank you for your 10/10 rating.
Kind regards,
Bamboo.
What made my experience great was the time it took for the funds to get into my bank account.
What made my experience great was the interactiveness of the website and how easy it was to navigate.
April 8, 2026
Reply from Bamboo
We're happy to hear that you found our website easy to use and navigate! It's great to know the interactiveness enhanced your experience. Thank you for your feedback.
Kind regards,
Bamboo.
quick and easy to use
April 8, 2026
Reply from Bamboo
We're glad you found it simple to use. Thank you for your feedback; we appreciate it very much.
Kind regards,
Bamboo.
Reply from Bamboo
We're glad you found the application process easy and the fees straightforward. Thank you for your positive feedback; we appreciate it!
Kind regards,
Bamboo.
There for me when I needed help
The process was very easy. Simple application and quick with payout. Would definitely recommend friends and family if you need help.
April 8, 2026
Reply from Bamboo
We're so happy the application was simple and the payout was quick. We appreciate your recommendation to friends and family!
Kind regards,
Bamboo.
Reply from Bamboo
Thank you for your feedback; we appreciate it.
Kind regards,
Bamboo.
Reply from Bamboo
We're happy the process was easy for you and that you found it professional. Thank you for your very positive feedback; we appreciate it!
Kind regards,
Bamboo.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.