I recently finished paying back £1500 with Bamboo. I never missed a payment nor missed payments with anyone else. Six months after taking the loan out I had to give up my full time job to take care of... See more
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The bras I ordered were made of lovely soft fabric but were too big, although I had used the size guide. I was very pleased that Bambooo were happy to exchange them for a smaller size but I am still w... See more
Disappointed that the masks elastic was far too long and hard to manually get right fit without breaking the lace The socks were rather tight digging into the skin but nice looking The best news... See more
Company replied
Received my order .... NOT what I ordered at all!! Emailed company 3 x, messaged them via their online form, facebook messenger and called but only able to leave message and mailbox full. APPALLING se... See more
Company details
Written by the company
The home of sustainable clothing. Bamboo Socks, Underwear, Clothing and more.
Contact info
Unit 1 Royle Street,, CW12 1JJ, Congleton, United Kingdom
- 03333668000
- customer@bambooo.com
- bambooo.com
Very helpful
The bras I ordered were made of lovely soft fabric but were too big, although I had used the size guide. I was very pleased that Bambooo were happy to exchange them for a smaller size but I am still waiting to receive the smaller ones so can’t say whether they fit or not.
December 15, 2020
Returned items for exchange
Returned items for exchange. I have not received exchange or refund. Terrible customer service do not get back to you. No telephone number to call. Sent lots of emails but ignored. I will never buy from them again.
December 14, 2020
Unprompted review
Highly recommended
Very pleased with the quality of purchases. Refreshing to find underwear that fits well and is so comfortable to wear. Easy to order and quick delivery, thanks.
December 3, 2020
Good process from start to finish
Good process from start to finish
Ordering was easy and the items arrived promptly and met expectations
December 3, 2020
I like to wear bamboo for comfort it is…
I like to wear bamboo for comfort it is an excellent product
December 3, 2020
Recommend the trunks
Disappointed that the masks elastic was far too long and hard to manually get right fit without breaking the lace
The socks were rather tight digging into the skin but nice looking
The best news was the fitted trunks which are very nice and comfortable
December 3, 2020
Reply from bambooo.com
Hi Michael, Thanks for the great feedback on your bamboo trunks!
With regards to socks, I would recommend our "Gentle Grip" range, which has a flared cuff for comfort. This range is specifically designed for customers who prefer more room around the cuff.
Re: the mask elastic is designed to be adjustable to suit all sizes, and can be made smaller or larger quite easily. I measured mine and tied it at my particular size, and it just slips on easily. If there are any issues with yours, please reach out to us on email to rectify. Many thanks bambooo.com
Excellent product 5*
Excellent product. Fantastic service. Postage was so quick. 5* for definite.
December 2, 2020
Extremely comfortable and well made but need one large size from 39-41".
Extremely comfortable and well made one small point I could have done with a couple of more inches on the XL waist size.
December 2, 2020
Punctual.
As I am ordering more gifts online this year I was more than happy with the website and also the prompt delivery.
Thank you.
December 2, 2020
The socks I ordered arrived quickly and…
The socks I ordered arrived quickly and they look great. I haven’t undone them yet as they are a Christmas present.
December 2, 2020
Bambooo.com makes my favourite clothes
Bambooo.com makes my favourite clothes, and ships them very quickly and efficiently. You won't find more comfortable clothes anywhere!
December 2, 2020
No problem with your company Royal Mail…
No problem with your company Royal Mail let you down from receiving 5stars
November 29, 2020
All excellent!!
November 26, 2020
Reply from bambooo.com
Thank you for your review Angela, we are very pleased you love your bamboo items. Have a happy Christmas from all at bambooo.com
Good company with great products
I am really surprised at all the negative reviews. I have recently placed two orders with Bambooo and both were fulfilled without any problems. Delivery was quick and products are good quality and very comfortable.
November 26, 2020
Unprompted review
First purchased bamboo 14 yrs ago In…
First purchased bamboo 14 yrs ago In New Zealand so impressed and pleased they are available in the UK. .
November 25, 2020
Reply from bambooo.com
Thank you so much for your review Enid.
Reply from bambooo.com
Thank you Colin. What a lovely review!
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