Bambu Lab Reviews 82,738

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 67,749 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality and ease of use, especially for beginners in 3D printing. Many appreciate the prompt delivery service and the exceptional care taken with packaging. The overall user experience is frequently described as intuitive and straightforward, making it easy to get started and enjoy the products. However, some people were dissatisfied with the delivery service, noting issues like packages being left improperly or tracking information being inaccurate or delayed. A few other people also felt that the quality of some products seemed to have decreased, or that they received defective units, leading to frustrating return processes or the need for replacement parts.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting its quality and ease of use. Many... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast shipping, with... See more

Quality

Clients share positive opinions on quality, frequently highlighting the top-tier quality of products and the... See more

User experience

People report positive experiences with user experience. Many customers praise the ease of use, with some... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the easy online ordering process, fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love Bambu lab products. Only downside is they have trouble keeping things in stock, and I get stuck with shipping costs more often than I would like. Despite this, I’m still giving four stars becau... See more

Rated 4 out of 5 stars

Bambu Lab is an absolutely fantastic 3D printing company! It totally deserves five stars, although, on their website I think they should make it more obvious that you are choosing either a small roll... See more

Rated 5 out of 5 stars

Delivery was prompt after the order. Packaging was exceptional. Almost as good as opening an Apple product package. The contents showed care was taken in putting it together. Very much appreciated.... See more

Rated 5 out of 5 stars

Bambu printers are a excellent retail product. They listen to customer feedback and improve their products to stay up to date with continous printing improvements as they are constantly changing wi... See more


Company details

  1. Electronics Store

Written by the company

Bambu Lab builds state-of-the-art 3D printers that break the barriers between the digital and physical worlds, bringing creativity to a whole new level. Right now we have three sites located at Shenzhen and Shanghai in China and Austin, Texas of U.S.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

83K reviews

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Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic i have ordered from bambu loads of times and only ever had 1 problem with a filament not being packaged properly it wouldnt go on a spool. They sent a new one out and told me to keep the old one. Fast transactions and excellent customer service/ support.

November 1, 2025
Rated 5 out of 5 stars

My P2S is running Great

My P2S is running Great. I tried 3D printing back in 2021 and my 1st printer was a challenge to operate. The P2S is a pleasure to operate and is far more sofistacated .

April 23, 2026
Rated 5 out of 5 stars

Great product, even better service

Loving my P1S and AMS! I made a mistake and ordered an extra filament buffer by accident. Customer service was great—they canceled the extra item for me immediately with no hassle. Easy 5 stars for both the tech and the support experience.

April 13, 2026

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