Bankoff  Reviews 

1,928
•
TrustScore 3.5 out of 5

3.4

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Rated 3 out of 5 stars

Was not able to get enough experience, because Stripe and Visa has blocked it, but maybe it will be resolved soon. Telegram bot is fine, no problem with putting money to account.

Rated 3 out of 5 stars

from today service is suspended please let us know who together money that was sent to u from USDT (still somewhere on the way for 72 hours already)

Rated 3 out of 5 stars

I made a purchase of Tether in a chatbot. They promised a transfer within three days. Seven days have passed, but the money has not been received. The address is correct. The money was also not return... See more

Rated 5 out of 5 stars

I wish you good luck in restoring the service, thank you for the opportunity to work with you for Russia. Perhaps persuade Stripe to block only +7 numbers, but so that the service lives on. Сука к... See more

Company details

  1. Non-Bank Financial Service

Written by the company

Bankoff - Banking without the bank. The new way to store, spend and transfer money.


Contact info

3.4

Average

TrustScore 3.5 out of 5

2K reviews

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3.4

All reviews

(1,928)

1 review in the last 12 months

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Rated 1 out of 5 stars

At first it was fine

But right now all my money is frozen and bot replies with fixed message:

Dear customer,

Today we’ve received a letter from Visa and Stripe that Bankoff Card services have been suspended due to the high volume of active users and transactions from Russia. It means our cards are no longer supported for any offline and online payments.

As we are currently trying to access funds that have been frozen in our USA account please be informed that we’re doing our best to resolve this issue.

Bankoff Team

May 3, 2022
Rated 1 out of 5 stars

Bankoff customer service is the worst

Bankoff customer service is the worst customer service ever, I sent an invoice to my friend to pay me, which she did, but the money is yet to arrive at my account since 29th of April, and I've contacted their support since April 29th about this issue, they've not replied me since 4days now. Bankoff customer support is the very worst of it all.

May 3, 2022
Unprompted review
Rated 1 out of 5 stars

Restoring the service

Hello. I would like to know if there is an approximate time frame for solving the problem? Will your service still work again, or will you only provide the opportunity to withdraw funds from your account? Approximate timing? 1 week, 1 month, 6 months? How long can this last? I would like to hear your opinion about the approximate timing, since I have not a small amount of money left in my account.

May 3, 2022
Unprompted review
Rated 1 out of 5 stars

I recently wrote a good review about…

I recently wrote a good review about bankoff for their quicker response in payment delivery but recently, I'm having difficulties with my transactions. How can you be pending my transactions for good three days with no response from you? I wrote mail, support centre, but no single response. Infact international transaction doesn't take much time like this. I don't trust this people no more.

May 3, 2022
Unprompted review
Rated 1 out of 5 stars

Unable to pay for services

Unable to pay for services.

Error: Your payment is declined error. Here are your payment details: AWS EMEA -8.52$.

Fix ability of payment. It's the main function.

May 3, 2022
Unprompted review
Rated 1 out of 5 stars

My money has been stolen!

I was trying to top-up my bankoff card on April 21, after a few minutes I received an email saying I had to confirm the transaction by attaching a photo of my bank card and a receipt from my bank which card I used to top-up, or the transaction will be cancelled in 48 hours.

I could not confirm the transaction because the card does not exist in plastic so I decided to wait for 48 hours so (as they promised) my money are back on my bank account.

Today is May 3 and I still don't have access to my money. The support does not answer, neither my emails nor via their telegram bot.

In my eyes they look like absolute scammers trying to silently run away with my money!

May 3, 2022
Unprompted review
Rated 2 out of 5 stars

I got the message that bankoff funds…

I got the message that bankoff funds has been frozen due to the use of their cards with russia users and i deposited this morning would be glad if the payment i made is cancelled and return back to my card

May 3, 2022
Unprompted review
Rated 1 out of 5 stars

Scam!

This company cheated its users out of money. It's impossible to contact support, you can't use the money, and you can't withdraw it either. It's a scam!

May 3, 2022
Unprompted review
Rated 1 out of 5 stars

And where is my money now

No apps. No banks. No money.

And where is my money now? Card is blocked. I give to you USDT, send it back. I don't care who and how froze your accounts because of Russians. I'm not from Russia, and i'm KYC verified client, give my money back.

May 3, 2022
Unprompted review
Rated 1 out of 5 stars

Bankoff are just scammers

The bankoffs stole my money. today, after trying to pay on the site in the amount of $ 150, bankoff sent an email "Dear Andrei, Today we've received a letter from Visa and Stripe that Bankoff Card services have been suspended due to the high volume of active users and transactions from Russia. It means our cards are no longer supported for any offline and online payments. As we are currently trying to access funds that have been frozen in our USA account please be informed that we're doing our best to resolve this issue.". At the same time, I am the only one of my friends who received this message, and besides, they are still opening maps to new users. Bankoff are just scammers, if you send more than 100 dollars to the account, you can say goodbye to money.

May 3, 2022
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. They just blocked my account with all my money. Feedback form on their website isn't working

May 3, 2022
Unprompted review
Rated 3 out of 5 stars

I made a purchase of Tether in a…

I made a purchase of Tether in a chatbot. They promised a transfer within three days. Seven days have passed, but the money has not been received. The address is correct. The money was also not returned to the card balance. Bankoff ?

May 3, 2022
Unprompted review
Rated 1 out of 5 stars

Scam.

Scam.

Today we’ve received a letter from Visa and Stripe that Bankoff Card services have been suspended due to the high volume of active users and transactions from Russia. It means our cards are no longer supported for any offline and online payments.

As we are currently trying to access funds that have been frozen in our USA account please be informed that we’re doing our best to resolve this issue.

May 3, 2022
Unprompted review
Rated 3 out of 5 stars

All good

Was not able to get enough experience, because Stripe and Visa has blocked it, but maybe it will be resolved soon. Telegram bot is fine, no problem with putting money to account.

May 3, 2022
Unprompted review

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