The ID secure team is out of control. Despite banking with these guys for 20 years they just withdrew essential banking services without any direct communication because I’m living overseas. I tried... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Customer service takes far to long and can never answer your questions They take little amounts out of your account every month and say it’s debit interest when there’s no overdraft hoping you won... See more
I contacted the live chat. My first conversation with a lady didn't go so well. she did not give me a solution with a reasonable outcome. I decided to jump back on and retry my luck. I received a resp... See more
Terrible service and customer service. My fixed rate was ending, so on the banking App it offered new fixed rates with minimum information. I signed up for the new fixed rate and waiting for the terms... See more
Company details
Information provided by various external sources
Bank of Melbourne offers personal, business and corporate banking as well as wealth management solutions. Learn more.
Contact info
Melbourne, Australia
- bankofmelbourne.com.au
Always professional and helpful.
August 27, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.