Banks Lyon Jewellers Reviews 

Purchased an Omega seamaster recently and couldn't be happier. Very helpful staff are pleasant experience.

I purchased the Garmin Fenix 8 Pro 51 mm. The delivery was extremely fast, and the packaging was excellent — they even included some chocolates. Many thanks to your team for their professionalism and competence.

Fantastic customer service all round! So efficient and helpful.

I recently bought a watch from Banks Lyon and had an amazing experience. Aziza was incredibly helpful and cooperative throughout the whole process. She answered all my questions, kept me updated and made the purchase smooth!

Aziza was fantastic from start to finish. Sourced a watch for me within a few hours and I had it delivered to me within a few days.

10/10 customer service and communication was immediate.

I will definitely shop at Banks Lyon again!

Samantha was very helpful and very good service from this jewellers.

I entered the shop and was immediately welcomed and informed that they were dog friendly. There was a good selection of luxury brands available and watches on display.
Sam was very helpful, knowledgeable and patient as I selected several watches before narrowing them down to a particular one and even then she showed me a couple of other “wild cards” to try on.
Excellent service throughout and I’ll certainly be visiting again for my next watch!!

Quality Company, Quality Products
Excellent Service and Communication.
Nothing was to much trouble. Works hand in hand with customer.
Experience staff which helps in suggesting ideas when unable to make a personal decision. Many thanks to Sam, who had a big intake regarding my completed product.

My husband and I wandered in to Banks Lyon Jewellers 2 weeks ago to have a look at men’s luxury watches.
Denise who looked after us, was very friendly and courteous and with her help and experience my husband narrowed his choice to 2 .. a Longines and a Tissot.
As he couldn’t decide between the 2 Denise was able to offer a discount for if we were to purchase both…. Which is what we did so thank you Denise for all your help and advice and understanding.
We had a great time choosing the watches for my husbands special birthday, I especially liked the bubbly!!🥂.

I needed to purchase a very special item of jewellery and didn't really know where to start. I had visited the shop before and was helped by Denise who was 1st class.
When I was ready to purchase the item I returned to the store and was helped by Hannah Mackay. Hannah was kind patient did not put any pressure on me to buy but presented a number of options.
As a result I did actually purchase the most expensive option but it was absolutely worth it.
Great service from the whole team but a special thanks to Hannah.

Sam was friendly , chatty, informative. Not pushy. Allowed us to make a decision over a few visits. Environment was lovely and comfortable and were made welcome by all of the staff we met. Delighted with my purchase and will feel comfortable enough to return if I have any queries.

Colleague named Jake really helpful all the way kept me updated about the time piece and helped a lot with the finance and I’m very pleased to have my new watch

Very pleased with my watch purpose from Banks Lyon. Item was shipped very quickly and communications and customer service were excellent throughout. Thanks very much!

Thank you so much, Banks Lyon Jewellers, especially Aziza, for making my online shopping experience so smooth and enjoyable. I was really impressed by your wide and authorised selection of branded watches. I definitely look forward to returning for more.
Keep up the excellent work!

Had a lovely time choosing an Omega for my wife’s birthday - good choice of watches all expertly explained by Hannah. If you’re spending quite a bit you should get great service - but it’s not always the case. Thankfully Banks Lyon are consistently excellent

I have been absolutely delighted with the service that Aziza from Banks Lyon provided when I recently went about buying an Omega watch. Our interaction was over several months as I talked with her about different models. She patiently supported me with information and availability with no high pressure sales of any kind. When I was ready to buy, Aziza ensured a smooth, easy transaction and the watch was delivered to me in no time at all! So delighted with my Omega watch and with the service I received. I will be returning if my wife ever lets me buy another one!!

Amazing service from start to finish. Jake answered all my questions. Very knowledgeable quick turnaround. Highly recommended.

Absolutely fabulous experience from start to finish! Could not recommend them enough! Their customer service was exceptional and nothing was to much trouble! I dealt with Jake and he was absolutely brilliant very attentive to my wishes and he was a pleasure to deal with, will definitely buy from again :)

Jake was great, my first Brietling watch and was in two minds whether to buy, Jake took great care of me and very patient with answering all the questions I had, he made the purchase a hassle free experience and would definitely recommend using Bankslyon for that something special

After my dream watch felt completely out of reach since Omega only offer 3 years at 0% APR now, I had almost given up hope. Then I came across Banks Lyon on Google and found they had the final production line of the exact model I wanted, with 5 years at 0% APR. That alone made it possible for me to finally own it.

What really made the experience stand out was Aziza. She helped me through every step, from the finance to the watch details, and even went out of her way outside of working hours to make it happen. The aftercare since buying the watch has been just as great.

Thanks to Aziza and the team at Banks, you’ve gained a customer for life.