Banxe used to be a great solution for me to convert crypto and withdraw EUR via SEPA to my bank account. That setup was simple and cost-efficient. Recently, however, SEPA rails have been unavaila... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Everything is conveniently available on one platform, without necessity to manage multiple passwords for different services. The interface is very clear and easy. The only small downside at the mom... See more
Company replied
The interface must be updated. Absence of mobile app and Apple Pay makes the experience less smooth. In the same time, payments are processed fast enough, got a support help pretty fast as well. Look... See more
Company replied
Absolutely disgusting company. Unable to transfer money out of account, card has never worked. Then was blocked without notice with £500 credit that seems to have disappeared into thin air, everyone s... See more
Company replied
Company details
Written by the company
A financial technology company that empowers people to seamlessly transact between cash and crypto. Investing, exchanging, sending, and receiving with cash+crypto can now be done in one convenient place. Simple. Safe. And centered around you. Putting you in total control of your finances. And your potential.
Contact info
United Kingdom
- support@banxe.com
- banxe.com
You should know
3.0
Average
72 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Banxe
Thank you for your support.
I've been using Banxe as a crypto…
I've been using Banxe as a crypto exchange platform since their Beta launch in Feb 2022. The fees are truly low and the customer service is SUPER responsive and helpful!! Also after the upd the platform is much faster 🚀 waiting for them to release their mobile app
July 1, 2022
Unprompted review
Reply from Banxe
We're also very excited for our Mobile App release. Stay tuned. Thanks for your support.
Banxe appeared to be the most convenient service for me
Banxe appeared to be the most convenient service for me as I often have withdrawals on small amounts.
June 24, 2022
Unprompted review
Reply from Banxe
We're glad to hear that our service helps you in your everyday life. Thanks for sharing.
Good way to lose money
Put 100 USDT into their "Earn" product, ended up with 77 USDT after 2 months. Glad it was only a test deposit! Not my definition of "Earn", beware.
June 23, 2022
Unprompted review
Reply from Banxe
Thanks for sharing your experience. The return often depends on the risk level strategy and overall market conditions.
I've been using Banxe to pay my digital…
I've been using Banxe to pay my digital designers from Georgia in crypto. Easy and fast transactions.
June 15, 2022
Unprompted review
Reply from Banxe
We're so happy to hear that Banxe has made a positive impact on your business.
Pretty satisfactory service
Pretty satisfactory service, intuitive design and easy withdrawals. Overall their Beta is great, looking forward for the updates.
June 20, 2022
Unprompted review
Reply from Banxe
Keep an eye on our updates. We've added a lot of great features. Thanks for being part of the Banxe family.
The service is easy to use
The service is easy to use, has a nice user-friendly interface, and is very secure. I've never had any issues with it and I love that they are always adding new features 🤩
June 18, 2022
Unprompted review
Reply from Banxe
We're always working on upgrading and devlopming new user-friendly solutions. Thanks for being with us.
I've been using Banxe for a few days
I've been using Banxe for a few days. It's a chill service. There are some similar crypto services out there but Banxe seems the most secure to me.
May 23, 2022
Unprompted review
Reply from Banxe
Thanks for your trust in us!
They have lightning-fast customer…
They have lightning-fast customer service, which I really appreciated. Plus, just a tip, when you easily deposit into your account with Visa it's even easier than withdrawing and transferring from exchanges or wallets.
June 13, 2022
Unprompted review
Reply from Banxe
Thanks for being part of our community. That's a great tip!
The withdrawals are fast
The withdrawals are fast. However, the registration was extremely long. Had to contact support to get my KYC done.
June 6, 2022
Unprompted review
Reply from Banxe
Thank you for your review! We are working on a platform update now and will introduce an easier registration flow soon
I contacted support today at about 11am…
I contacted support today at about 11am regarding the SWIFT transfer and got my question resolved pretty quickly.
May 29, 2022
Unprompted review
The service is intuitive and efficient
The service is intuitive and efficient. I was having few issues with other crypto exchanges and was losing on unclear fees. Also the Banxe's support is pretty helpful 👍
May 17, 2022
Unprompted review
Reply from Banxe
Thanks for your feedback, Julia. We pride ourselves on low fees and great service.
Quick transfers and symbolic fees
Excellent service - quick transfers and symbolic fees. Client support is kind and helpful
May 7, 2022
Unprompted review
Reply from Banxe
Thank you for taking the time to leave us this great review, Ian!
The team is highly responsive
The team is highly responsive! They always pick up quickly and are helpful when I need them. I am super satisfied with my experience so far and recommend this service to everyone out there looking for a reliable crypto exchange.
April 30, 2022
Unprompted review
Reply from Banxe
Thanks for sharing your feedback, Raniero. We're glad it was satisfactory.
My experience with Banxe has been great…
My experience with Banxe has been great from the onboarding. I use it as my online wallet for receiving donates from gamers. Nice customer service and easy withdrawals as promised.
April 28, 2022
Unprompted review
Reply from Banxe
Hi Cathy. We so glad that you've had a smooth experience. Thanks for your trust in us.
Fast and reliable
Fast and reliable. I had some issues with my account, but support helped me super fast
April 8, 2022
Unprompted review
Reply from Banxe
Thanks for your trust in us, Serhii!
AMAZING TOOL, SITE & EXPERIENCE!
Great site and product. Super easy to use and intuitive. And you get free money on your first deposit. No brainer. Highly recommend!
April 6, 2022
Unprompted review
Reply from Banxe
We're so glad that you're enjoying your experience, Jake! Thanks for sharing.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.