Barbeques Galore Reviews 2,737

TrustScore 2.5 out of 5

2.4

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent advice from the staff at Alexandria. Helped in selecting the right equipment for my needs without overselling. Very competitive prices. On the day I came to collect all my equipment, it was... See more

Rated 1 out of 5 stars

On the 16th of January 2026 I used a gift card to purchase 2 items from Barbeques Galore Online site, it took 14 days for the first item to arrive, I am still waiting for the second item. I have sen... See more

Rated 1 out of 5 stars

Bought a hibachi - ordered for Christmas, arrived mid January - tardy delivery was flicked off to the "seller"... Yet BBQ Galore was the seller. Now, after about four weeks the allegedly ceramic Hi... See more

Rated 1 out of 5 stars

We purchased items online thinking they were correct but were informed they will not fit our grill so asked to cancel the order. We cannot get a response. Emails are left for weeks without answer then... See more

Company replied

Company details

  1. Grill Store
  2. Fireplace Store
  3. Furniture Store
  4. Boiler and Heating Service

About Barbeques Galore

Information provided by various external sources

Having started our business in a garage in Sydney's outer west, Australian living runs through our blood. Our products are built and selected with the Australian lifestyle in mind - sunny afternoons spent in the backyard with the whole family or just a few good mates.

We believe that you don't need to go away to get away. That you can recreate that carefree holiday feeling without leaving home; by spicing up your backyard, inspiring you to cook and entice family and friends to share in the good food and fun.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

3K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A+++ service and products

Excellent customer service, prices and quality products, from start to finish thanks BBQ’s Galore. We will be back.

January 28, 2021
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Reply from Barbeques Galore

Hi Jo, thanks for your great feedback. We can't wait for your next store visit!

Rated 1 out of 5 stars

Absolutely shocking service

Absolutely shocking service. Purchased a Kamado bbq and 3 months later the heat deflector split in half. I have rang to try and get a replacement and 3 months later I am still awaiting a replacement. Unbelievable!!!

January 28, 2021
Unprompted review
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Reply from Barbeques Galore

Hi Mimi, thanks for reaching out to us. This is very disappointing to hear and we would like to resolve your issue. Could you please sent through an email to customercare@bbqgalore.com.au for further details.

Rated 5 out of 5 stars

Great service.

Prompt, efficient, very friendly service. They take the effort to source my purchases.

January 24, 2021
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Reply from Barbeques Galore

Hi Wayne, thanks for your great feedback with your in-store experience.

Rated 5 out of 5 stars

The staff were very helpful and pleasant

The staff were very helpful pleasant to deal with all the staff were great Ben was the main guy but all were great I think it was Ryan too

January 23, 2021
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Reply from Barbeques Galore

Hi Tania, thanks for the great feedback.

Rated 5 out of 5 stars

My BBG's galore experience was a good…

My BBG's galore experience was a good one, my previous purchase was a 5 burner Turbo BBQ over 10 years ago and still going strong.
I went to BBQ's Galore to purchase a cover for my 10 yo Turbo and walked out the proud owner of a Traeger 850 Timberline.
Fran my very informative sales consultant provided me with assistance with my cover purchase and also with feedback to my questions with the Traeger 850 Timberline, so good was the product and assistance from Fran, i made my new purchase, great store and fantastic service from Fran and the Team at BBQ's Galore - Mile End - South Australia.

January 21, 2021
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Reply from Barbeques Galore

Hi Mark, thanks for the great feedback. We will happy to hear that the staff at our Mile End store provided you with excellent customer service. We hope you enjoy your new BBQ!

Rated 5 out of 5 stars

BBQ Galore Rock!

BBQ Galore showed us the best customer service we have had in many years. Debbie, Jack and Jess at the Narre Warren Store were amazing. Nothing was too much trouble for them. Keep up the good work!

January 20, 2021
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Reply from Barbeques Galore

Hi Jane, thanks for the great feedback. Happy to hear that the staff at our Fountain Gate store provided you with excellent customer service.

Rated 5 out of 5 stars

I found Barbeques Galore in Bunbury a…

I found Barbeques Galore in Bunbury a fantastic store with extremely helpful and knowledgeable sales persons to assists you. The store is nice and roomy, not at all cramped and a pleasure to just browse in.

January 20, 2021
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Reply from Barbeques Galore

Hi Anna, thanks for the great feedback from our Bunbury staff.

Rated 1 out of 5 stars
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Reply from Barbeques Galore

Hi Michelina, thanks for reaching out to us and we are disappointed that you had a poor delivery experience. If you are willing to send through more details, please send an email to customercare@bbqgalore.com.au.

Rated 5 out of 5 stars

BBQ's Galore exceeded my expectations.

An overall very satisfactory buying experience where I benefited from a pre-order price reduction, the staff helpful, courteous and efficient at all times, the delivery was quicker thann expected, the pick up a breeze as I received much appreciated help in loading of my product by the staff. The product itself was better than expected although self assembly posed a couple of challenges with some instructions a little ambiguous. The BBQ is up and running and results to date are excellent.

January 17, 2021
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Reply from Barbeques Galore

Hi Robert, thanks for your great feedback. We are happy to hear that your in-store experience to te delivery experience was great. Thanks for the feedback with the instructions, we will ensure this gets passed on and are glad you are enjoying your new BBQ!

Rated 5 out of 5 stars

Adam at Frankston bbq galore was very…

Adam at Frankston bbq galore was very helpful and knowledgeable about the pellet smokers, helped me pick the right one for my partner and he loves it. Got the traegar pro 575 . Only disappointing thing is out of bbq galore hands they don't have accessories in stock

January 16, 2021
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Reply from Barbeques Galore

Hi Jane, thanks for your great feedback with our knowledgeable staff.

Rated 5 out of 5 stars

Outdoor furniture

We purchased a dining and outdoor lounge set and was told it would be 6 weeks,we got a call a week later to say it had arrived.
Now that is service
Happy with all the product and service

January 15, 2021
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Reply from Barbeques Galore

Hi Janette, thanks for your great feedback. Happy to hear that the staff looked after your order. We hope you enjoy your new outdoor dining furniture.

Rated 5 out of 5 stars

Highly recommend bbqs galore North…

Highly recommend bbqs galore North Lakes, great customer service staff are always friendly and helpful

January 15, 2021
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Reply from Barbeques Galore

Hi there, thanks for your positive feedback with our lovely staff at our North Lakes store.

Rated 4 out of 5 stars

The person that served me was very…

The person that served me was very helpful no I spoke to him for about half an hour before I decided on what I was going to buy. I all So spoke to him on the phone before I went into the store great help but there was a lot of product range that went with the smoker that I bought which was a bit disappointing

January 14, 2021
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Reply from Barbeques Galore

Hi Ben, we appreciate your feedback. Happy to hear that the Logan staff provided excellent customer service.

Rated 4 out of 5 stars

Good

Good, friendly and well informed service and great follow up. The hot plate that we were told could be delayed by up to a month was received in 3 days, due to another customer's order being cancelled. Nice to see proactive customer service.

January 14, 2021
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Reply from Barbeques Galore

Hi Mary, thanks for your great feedback and our staff at Everton Park providing excellent customer service in getting your order.

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