Barbury Hill Reviews 297

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, especially the cheese and wine, finding them delicious and well-chosen. Many people highlight the superb service, noting efficient and fast delivery, clear communication, and the helpfulness of the staff. Reviewers also appreciate the beautiful packaging and the overall positive experience when ordering gifts. However, some customers were not happy with the packaging for gifts, expecting a gift box when one was not provided. A few other people also felt that the quantity of certain items, like crisps, was misrepresented in advertisements. There was also an instance where a product arrived damaged in transit, though the company promptly resolved the issue by sending a replacement.

What people talk about most

Product

Consumers find products to be positive, often praising the quality of items like cheese and wine, with many... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the speedy and efficient... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the superb quality of... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise a particular staff member and... See more

Service

Reviewers mention positive feedback about service. Customers are extremely happy with the product and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've ordered many times from Barbury Hill and are always delighted. I mostly stick to my known favourites (and by this I mean the All Angels English Sparkling wine) but whenever I branch out I am alw... See more

Company replied

Rated 5 out of 5 stars

Ordered one of their cheese hampers for a friend’s birthday. Arrived when requested. Beautifully packaged. The friend was delighted and said everything was delicious. Extremely happy with the pro... See more

Company replied

Rated 5 out of 5 stars

Such a great evening of cheese and wine tasting thanks to Dan at Barbury Hill! Delicious cheeses - I think the Monkey Chop was my favourite, but all so good. I LOVE the Langham Wine Estate Corallian C... See more

Company replied

Rated 5 out of 5 stars

Perfect gift & perfect price point for my friends who are red wine aficionados. As I am not I needed a curated choice and Barbury Hill provided that for me. Fast efficient delivery and great communi... See more

Company replied


Company details

  1. Online Marketplace

Written by the company

At Barbury Hill, we curate a stunning selection of hampers and gifts, filled with exceptional products from talented independent producers. Over 95% of our products are made in the UK, supporting local talent while helping to reduce our carbon footprint. As more of us seek to make mindful purchasing choices, buying from British producers has never made more sense. But sourcing the very best can be time-consuming—whether searching online or visiting in person. That’s where Barbury Hill comes in. We've done the hard work for you. We've scoured the length and breadth of the British Isles to discover the finest independent producers, bringing them together in a thoughtfully curated collection of hampers and gifts. Every product is handpicked, ensuring we champion the best of British. We deliver straight to any mainland UK address, with the option to include a handwritten gift message for a personal touch.


Contact info

4.9

Excellent

TrustScore 5 out of 5

297 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really quick reply to my initial…

Really quick reply to my initial enquiry and products delivered very promptly, I can highly recommend Barbury Hill

December 9, 2021
Unprompted review
Barbury Hill logo

Reply from Barbury Hill

Thank you so much for your 5-star review. We are delighted you highly recommend Barbury Hill. Thank you!
Cheers, Dan

Rated 5 out of 5 stars

Stylish and easy gifts

Stylish and easy gifts. All of the items I’ve ordered have been delicious, really speedy delivery and well presented. Great for gifts or special treats - got some wonderful cheeses last year for Christmas

December 8, 2021
Barbury Hill logo

Reply from Barbury Hill

Thanks so much for your review and for coming back to Barbury Hill again and again. We really appreciate it!
Cheers, Dan

Rated 5 out of 5 stars

Great present for all foodies

what a wonderful present for all foodies.....great service and delivery, lovely packaging and of course great cheese :)
Lovely to support an independent retailer

December 2, 2021
Unprompted review
Barbury Hill logo

Reply from Barbury Hill

Thank you so much for your review of Barbury Hill. We are thrilled with your feedback! Thank you for your valued custom.
Best wishes, Dan

Rated 5 out of 5 stars

Great service for delightful presents

Great service for delightful presents. Splendid touches making you feel a valued customer.

November 26, 2021
Barbury Hill logo

Reply from Barbury Hill

Thank you so much for your review and valued custom. We really appreciate it.
Best wishes, Dan

Rated 5 out of 5 stars

Lovely selection and quality

Lovely selection and quality. Good communication re delivery and actually they contacted me to check if the package had arrived as they were concerned there may have been an issue, but all was fine. Highly recommended.

November 22, 2021
Barbury Hill logo

Reply from Barbury Hill

Thank you so much for taking the time to review Barbury Hill. We really appreciate your custom and support.
Cheers & best wishes, Dan

Rated 5 out of 5 stars

Delicious British Produce

A really great selection of British produce. So many different things to choose from. And excellent customer service throughout. I’ll definitely be back.

November 21, 2021
Unprompted review
Barbury Hill logo

Reply from Barbury Hill

Thank you so much for your 5-star review. We really appreciate your custom and support.
Cheers, Dan

Rated 5 out of 5 stars

Excellent and Magnificent

Excellent customer service and the recipient of the gift was delighted with his 'magnificent' cheeses.

November 9, 2021
Barbury Hill logo

Reply from Barbury Hill

Thank you so much for your review, Jean. We really appreciate your support & custom.
Best wishes,
Dan

Rated 5 out of 5 stars

Great product

Great product, great service… it’s good to be able to help a small business start up

November 6, 2021
Barbury Hill logo

Reply from Barbury Hill

Thank you very much for your 5-star review, Wendy. I was so pleased to hear from our emails that the cheese selection was much enjoyed.
Best wishes,
Dan

Rated 5 out of 5 stars

Delicious

Delicious. A wonderful treat. Will be ordering again!

October 31, 2021
Barbury Hill logo

Reply from Barbury Hill

Thank you so much for your 5-star review. We're delighted you enjoyed the treats! Thanks for your custom and support.
Best wishes,
Dan

Rated 5 out of 5 stars

Great gift for parents and new baby

I ordered this for a friend after another friend recieved this post-natally. I personally sampled the brownies and they were wonderful. The packaging and presentation was beautiful.

Our friends who have just recieved this gift said similar. "So thoughtful and beuatifully wrapped."

Your postage timings were honest and it was delivered on time.

A wonder if there was an option to add in other bits for the baby? Hat, bibs, socks. That would go down well and i'd have been likely to add extras.

October 23, 2021
Barbury Hill logo

Reply from Barbury Hill

Thank you very much for your 5-star review and feedback, Julia.
We've already shared this with the producer and look forward to discussing options with them next week.
Thanks again for your custom and support.
Best wishes,
Dan

Rated 5 out of 5 stars

Gift ordered and arrived on time and…

Gift ordered and arrived on time and packaged well. Quality of items very good.
During transit a jar managed to leak but did not effect any of the other items which were fine. The jar was very quickly replaced by Daniel whose customer service was excellent.
Would definitely use this company again.

October 22, 2021
Barbury Hill logo

Reply from Barbury Hill

Thank you very much for your 5-star review, Carol. We really appreciate your support and custom.
Best wishes,
Dan

Rated 5 out of 5 stars

Great gift & fab service

Great gift, excellent service - was loved by recipient!

October 4, 2021
Barbury Hill logo

Reply from Barbury Hill

Thank you so much for your 5-star review and valued custom. We're thrilled to hear all was well received!
Cheers & best wishes, Dan

Rated 5 out of 5 stars

Delivery on time and as ordered

Very good choice of Gin - chose the River Test Gold - perfect for my sisters 50th birthday. Definitely recommend this website

October 2, 2021
Barbury Hill logo

Reply from Barbury Hill

Thanks so much for your 5-star review, Robert. Great choice of gin and makes for a brilliant present, hope it goes down a treat.
Thanks for your support!
Cheers & best, Dan

Rated 5 out of 5 stars

Quality goods

Quality goods. Easy website and prices not ridiculous. We will be back. Thanks - love it.

October 2, 2021
Unprompted review
Barbury Hill logo

Reply from Barbury Hill

Thanks so much for your 5-star review, Ali. Glad you love what we're doing at Barbury Hill. We really appreciate your custom and hope the English fizz is thoroughly enjoyed!
Cheers & best, Dan

Rated 5 out of 5 stars

Great Product and Service

Great product and follow up to the delivery of the order. Above and beyond the service I was expecting. Thank you!

September 18, 2021
Barbury Hill logo

Reply from Barbury Hill

Thank you so much for your 5-star review, Alex. I'm delighted you've had a great experience when ordering on Barbury Hill.
Thank you for your valued custom - we really appreciate it.
Best wishes, Dan

Rated 5 out of 5 stars

Last minute small birthday gift

Last minute small birthday gift, delivered well-packaged and in time. Recipient very happy.

September 13, 2021
Barbury Hill logo

Reply from Barbury Hill

Thank you very much for your 5-star review of Barbury Hill. We're delighted to hear the birthday gift was well received I hope it will be much enjoyed. Thank you for your support! Best wishes, Dan

Rated 5 out of 5 stars

Spoilt for choice

Spoilt for choice with the products on offer. I ordered a selection of beers and a cream tea hamper as presents and they went down a storm! Outstanding customer service on top reassuring me about delivery dates and details. Will be using them again!

August 30, 2021
Barbury Hill logo

Reply from Barbury Hill

Hi Clare, thanks so much for your 5-star review. I'm so pleased to hear the beers and cream tea hamper when down a treat. Great choices! Thanks so much for supporting Barbury Hill and our handpicked independent producers.
Cheers & best, Dan

Rated 5 out of 5 stars

An exemplary customer experience

An exemplary customer experience and service, every time. Thoughtfully curated products delivered to your door with ease. Highly recommended.

August 30, 2021
Barbury Hill logo

Reply from Barbury Hill

Hi Aisha, thank you so much for your 5-star review of Barbury Hill and for coming back to us again and again for gifts! We really appreciate your custom, feedback and support.
Cheers & best, Dan

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look