They sent me the espadrille wedges that were even better than those I'd originally ordered, and I received them in time for my business trip (3 days' time altogether). Luis reached out to me via What... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Luis and Claudia were such a positive duo from Barcelona, they really make me want to visit! You could feel their warmth through the screen and they made the process easy to follow. I loved the stor... See more
I would give this company the five star rating. I had the best time! The owners were friendly,entertaining, knowledgeable and informative what more could we ask for. As it turned out it was for our... See more
I can't say enough good things about this experience! Luis is fully of positive energy and his team makes the most gorgeous espadrilles you can imagine. We had a blast and our clients told us this was... See more
Company details
Information provided by various external sources
Great shoes for men and women made by artisans in Spain. Sustainable and ethical sandals, boots, espadrilles, sneakers and oxfords. Keeping alive the tradition of family-owned workshops.
Contact info
Spain
- barcelonahm.com
4.9
Excellent
274 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Such an amazing experience!
July 19, 2020
Unprompted review
Great shoes!
July 18, 2020
Unprompted review
Love my new shoes!
July 16, 2020
Unprompted review
Amazing quality & extremely fast…
Amazing quality & extremely fast shipping! Thank you so much!!!
July 12, 2020
Unprompted review
Exceptional Espadrille Experience
Super fun experience, beautiful shoes! The session was informative, funny, and joyful! Time flew! We received the shoes yesterday; we are all so excited to wear our customized espadrilles.
A really awesome, unforgettable experience. Would highly recommend to others looking for an off the beaten path experience that translates amazingly well to a digital platform. Exceptionally well done!!!
July 8, 2020
Unprompted review
Fantastic Experience
The video call experience was amazing! I am so excited for my shoes!
July 2, 2020
Unprompted review
Reply from HANDMADE BARCELONA
Hi there!
Thank you again! We loved to have you as a customer, really, your great feedback means a lot, those words were awesome :) We are on it, you will get them next week for sure!
In the future, anytime you want something from the website, or something you have see on our Instagram, you can use the code FRIENDSHANDMADE for a great discount.
Please keep in touch and let us know if you visit Barcelona, we will be happy to guide you around here!
Best shoes!
I love espadrilles...they are my favorite type of shoe but little did I know about them! I have 2 pair and these shoes are very comfortable!! I did a workshop and everyone who attended loves them! Virtual workshop for us in the US was a great opportunity! I will definitely be buying my shoes from them as much as possible.
July 1, 2020
Unprompted review
So friendly and helpful
So friendly and helpful. Beautiful shoes that fit perfect!
June 29, 2020
Unprompted review
My boots turned out beautifully and…
My boots turned out beautifully and shipped quickly. I would highly recommend them to anyone!
June 23, 2020
Unprompted review
Reply from HANDMADE BARCELONA
Hi there!
It is Luis and Kathe, one more time, from Barcelona :)
Thank you again! We loved to have you as a customer, really, your great feedback means a lot.
In the future, anytime you want something from the website, or something you have see on our Instagram, you can use the code FRIENDSHANDMADE for a great discount.
I am also subscribing you to our list, if you don’t mind, in which we try to show our friends the other side of what we do, the awesome leather shoes we make, which are amazing and very unique. You can of course unsubscribe anytime :)
And one last thing, which is our latest addition, and you might like it a lot, we are making on Airbnb a super fun experience in which you get to design your own shoes, we then make them LIVE and send them to you. It is us directly, very personal and authentic. We have received a lot of prizes and compliments about the experience, have a look here —> https://www.airbnb.com/experiences/1656668
Please keep in touch and let us know if you visit Barcelona, we will be happy to guide you around here!
Quality Shoes and a Sheer Delight
These are high quality shoes, very smart and stylish and fit for many occasions. They fit me well, and I enjoy wearing them!
May 26, 2020
Unprompted review
These shoes are absolutely beautiful
These shoes are absolutely beautiful. The craftsmanship is wonderful and they are so comfortable. So happy I made the purchase.
May 15, 2020
Unprompted review
Excellent!!
Beautiful top-quality shoes and high quality customer service at all times. The best shopping experience I've ever had. Highly recommended.
May 11, 2020
Unprompted review
Beautiful shoes!
Beautiful shoes! This is my second pair of shoes from Handmade Barcelona and it will not be my last. The shoes are very well made and fit perfectly. The ordering was easy and my shoes arrived quickly. I will be ordering again. Thank you.
May 9, 2020
Unprompted review
I can just do ot in English or German!@
I can just do ot in English or German!@
I enjoied buying my shors in your store..very nice communication quickly sent.I was over the moon and had another nice souvenir to my last visit to Barcelona in 09'19 .Thank you ever so much...I love your shoes!!
April 26, 2020
Unprompted review
Excellent service
Excellent service, very fast delivery! Good information during the ordening of the process, nice handwritten card along with the package. Very nice!
April 20, 2020
Unprompted review
Combination of great, professional and kind customer service and gorgeous, comfortable shoes!
I’ve had a great experience ordering shoes from Handmade Barcelona. The customer service and support was excellent from the day of my first inquiry before placing an order to the last follow-up after the receipt of the shoes! I ordered two pair of shoes to be delivered to Hungary and needed to return them first to exchange their sizes. I was helped through very kindly and professionally every step of the return process. When finally I had the two beautiful Colorines in my hands (and on my feet in the perfect sizes ;) ) I was extremly happy: the shoes are neatly produced artisan products and they are very comfortable. I am now a very proud owner of Handmade Barcelona’s Colorines and happy to have interacted with their team, it was a pleasure!!
April 20, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.