Barclays Diamonds - 2-3 Argyll Arcade Reviews 31

I can summarise what made my experience great in just one word - Dean! I came into Argyll Arcade around 6 weeks ago for my first look at engagement rings. Dean was one of the first people I spoke to and seemed very approachable and knowledgeable, taking the time to understand that I was new to looking at rings and to run through the different shapes, sizes and styles on offer, and then he followed up by sharing some details for me to review at home as well. I viewed many other shops over the following weeks but felt most confident coming back to see Dean thanks to this first impression.

When I came in to the shop to buy my ring Dean was very professional but also very friendly in his approach, was not pushy on any particular item and very accommodating of questions.

In my experience of after-care, Dean was also great at arranging for me to come in for a resizing and helped facilitate this at a time that worked for me.

Overall; my partner loved her engagement ring, the entire team were friendly and welcoming, and the experience was made extra personal and special thanks to Dean!

Thanks again for the 5 star experience, Matt

Great service and very polite and helpful team

absolutely brilliant from start to finish!
Aisling was our consultant and attended to us straight away when we had looked in the window!
We went in to discuss and were made to feel instantly comfortable and welcome, being offered a drink and Dean the manager taking an interest straight away being so friendly. I work in sales myself and I can totally see how these guys make it so special offering all options and totally getting what I was looking for. Had an absolute laugh with Dean and Aisling and can tell they are knowledgeable and enjoy their job- totally doing the extra mile at every turn.
I was kept up to date with my order and my fiancé didn’t pick his ring at that moment but was not felt to be pressured, Aisling got in contact re a special weekend in case he fancied it but again no pressure!
When I picked my ring up I was instantly greeted by all staff who remembered us which is great as I know it’s hard to keep track of so many faces!

Couldn’t recommend enough! Aisling was outstanding and will go so far in that job she’s unreal!!!

Janey and Callum x

Absolute legends, everything we could ask for and more. Went above and beyond our expectations to make sure we got what we wanted and all that on a tight schedule. Couldn't speak highly enough of them, at this point I think they're getting an invite. Superstars

We had Jack and Dean help us pick out my engagement ring, it was such an amazing experience and was made to feel so special. I absolutely love my ring. Will definitely be back soon to choose our wedding rings.

Had Jack as a consultant to look at engagement rings. I ended up going with the first one I tried on and he made the whole process really easy, let me look at it in different mirrors and lighting to be sure. Really recommend coming here as all the staff were friendly and knowledgeable. Had been to a few other places but really think I got the best service here, they listened to exactly what I wanted and picked great options.

Susan and her two colleagues in Barclays diamonds in argyle arcade were just amazing. Went over and above to make sure our experience was as lovely as possible. Can’t thank them enough!

Great customer service, all the staff very polite and helpful.

I was in Glasgow looking to get my watch cleaned up. I had visited other shops and they would only offer a full service.

I walked into Barclays and instantly they were very helpful in getting my watch cleaned up. Very friendly staff and excellent service. I will be using them when I’m next looking to purchase any jewellery or watches

Lovely staff very patient. Nothing was too much trouble

Was purchasing a watch for my sons 18th, highlighted the benefits of choosing a Tissot over a Boss. Jacque was amazing and helped by jack and Dean.

My wife and I have recently had the pleasure of shopping at this jewellers. The staff could not have been more helpful and attentive and resulted in my wife ordering a diamond ring and pendant. Some alterations were required which took some time and we returned to the shop to collect. My wife had been looking for a bracelet and earing's and explained to the staff what she was looking for. They went the extra mile and scoured the Argyle Arcade until they got what she wanted believe me not an easy task. Going the extra mile makes all the difference and this young team deserve the credit for excellent customer service. So thanks for that. And if we are looking for something else we will be back. Would also recommend you to others.

Deans service was fantastic and made the process easy and enjoyable, my partner is delighted with the ring we got.

Hayleigh, Jack, Dean are simple amazing they are such a great team and are so good at there jobs. A absolute credit to your business and you should be very proud of them x

Dean provided exceptional service because he found me a ring that is exactly what I want, and I love it so much. I described what I want and he found it for me.

Recently I purchased a watch from barclays diamonds and I couldn't be happier with the experience. The sales person Katie was a great help and overall the level of customer care and help was outstanding. Would buy from here again.

Still awaiting a written explanation as to why they won't refund me on a faulty product purchased from their store.

Worse after sales care I have ever experienced.

Strolling through in search of the perfect watch for my partner. I met Katie. Polite - inviting - knowledgable.
Truly cant express the level of guest care this team offer so genuinely. I left on a high - perfect shopping experience - perfect gift!

Great experience in Argyll Arcade store. Sophie was very hospitable and knowledgable about the watches we were interested in. We will be back again

Purchased from here today with help from Wilma. Very helpful and knowledgeable.