Barclays Diamonds Reviews 

804
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We went to the BD in Livingston Centre, everyone was so friendly & welcoming. Just a big thanks to Eva - she helped us during our first & final appointment. With a big, confusing decision finding the... See more

Rated 5 out of 5 stars

Nicole was amazing and was helpful even when we hadnt stepped inside the shop. Her friendly approach helped us select 2 watches for my sons graduation gift. Dave was also super friendly and both gave... See more

Rated 5 out of 5 stars

Visited Barclays Diamonds Livingston today for some advice, Mia, Eunice and Pauline were in store and were full of useful advice and my wife won't go anywhere else since her last visit. We appreciate... See more

Rated 5 out of 5 stars

Eunice and Rebecca at Barclays Diamonds Livington Centre were very friendly, knowledgable and very helpful when we went to purchase a replacement wedding band/ eternity ring for my wife today. Very gl... See more

Company details

  1. Jewelry Store
  2. Jeweler
  3. Watch Store

Written by the company

Diamond specialist Barclays Diamonds prides itself on providing customers with the highest quality diamond jewellery, exceptional service and an unparalleled customer support. It offers a wide range of exquisite diamond jewellery with fully-trained and knowledgeable staff on hand to help customers make that special purchase.


Contact info

4.9

Excellent

TrustScore 5 out of 5

804 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(804)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always a Warm Welcome

As usual a fantastic experience at Livingston store today . Eunice always there to help . Staff are absolutely the best. Thank you for your help .

July 21, 2024
Unprompted review
Rated 5 out of 5 stars

Service with a smile

We were pleasantly greeted at the viewing window by Lara who offered her help and showed a professional interest in the occasion for the ring we were looking for.
The service was very friendly, relaxed and thorough with great guidance on the ring choice and an eventual sale!
Thanks to all the staff for the experience.

July 21, 2024
Unprompted review
Rated 5 out of 5 stars

Mia and Helen were amazing

Mia and Helen were amazing! Went in for a browse for my wedding ring and ended up leaving with my dream wedding band. They were extremely polite, friendly, attentive and knowledgeable. I didn’t feel an ounce of pressure to buy, which I’ve had quite a lot previously in different jewellers. Will definitely be back for future jewellery purchases. Thanks very much ladies! Xx

July 20, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Quality of service. Staff went above and beyond ordering in items not carried in store, and getting them delivered within a short time span (as required by my lack of forward planning!) Helen, Pauline, Eunice and the team are always welcoming, helpful and knowledgeable - that’s why I come here to ask them to get items rather than visiting any other jewellers.

July 14, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Helen, Pauline, Eunice were very professional suggesting options and making sure the entire experience before and after sale was a joy

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

I had the best experience at Barclays

I had the best experience at Barclays! Rebecca is the sweetest, most helpful girl and the company are so lucky to have her! We had a bit of a wait for the ring and I had my little boy with me who was playing up and she made me feel so at ease and assured me that my son was fine and asking me about my wedding etc. George was also lovely, he listened to what I liked and picked out the ring of my dreams for me! I’m still so in love with it. He was also so understanding of my son, giving him little biscuits and entertaining him while my fiancé and I chatted about our rings! Would 100% recommend staff are so lovely and friendly and can’t do enough to help you and the rings are just beautiful! Thanks so much again for making this such a lovely experience for us.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

A very pleasant experience

A very pleasant experience, Keavy requested the other sales person to visit the other stooge and bring back the chain I was looking for so I could try it on, due to this I would definitely return to this jewellers

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Super advice and super helpful team!

Keavy and Miriam were so helpful and patient as my wife struggled to choose between her to choices - expertly selected by Keavy! Miriam's modelling of all the choices made it easier to see the choices from a different perspective. We are both delighted with the final choice and my wife has already said she might be back for more. Many thanks to you and also David for all their help on a Wednesday afternoon!

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

I had a lovely experience when…

I had a lovely experience when purchasing a necklace for my birthday
I didn’t feel pressurized into making a purchase and was given the time I needed to make the correct decision
I left the shop on the first day to meet family and unfortunately didn’t make it back before closing although I returned to the shop the following day to make the purchase
Keavy was the assistant who served me was very polite and friendly with a lovely manner and great customer service

July 12, 2024
Unprompted review

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