Barcleys Reviews 10

TrustScore 3.5 out of 5

3.4

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3.4

Average

TrustScore 3.5 out of 5

10 reviews

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Rated 1 out of 5 stars

Shameful

I have a small business and needed a business card , Barclays reached out to me with a small limit which was fine , but a terrible service , I’m constantly told I have an outstanding amount which isn’t true , I try to contact them to double check this and you can’t get through , it randomly gets blocked every now and then and it’s just such a terrible service , the lines also always poor quality and can never here anyone properly. I’m currently trying to cancel the card and it’s taken me 4 attempts and the line just goes dead or hangs up.

Lloyd’s business credit card is outstanding , I’d highly recommend them , I use them all the time now with also my business account being held with them , they are great and such a great service!

I hope this helps anyone starting a small business !

Thanks

September 14, 2024
Unprompted review
Rated 1 out of 5 stars

My credit card was blocked because of a…

My credit card was blocked because of a fraud detection one week ago. I received a letter from barcleys informing me about this issue 5 days later. I am trying to reach customer service via 3 different phone numbers since 4 days and can´t get someone on the line to solve it. This is the worst customer service I encoutered since years.

November 11, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Really happy with the service that I received at the Stevenage branch. I set up my account last year before the first lockdown where I was offered a cup of tea in a proper cup whilst sitting at a desk with an advisor setting up my new account. Last week I finally paid in some cash and thoroughly enjoyed being called Madam. Great service. Thank you so much.

May 31, 2021
Unprompted review
Rated 1 out of 5 stars

Crap

Owe them 56 quid and I'm struggling on low wage now fret tend with debt collection agency but no doubt they will have given them selves a hefty bonus total robbers

April 29, 2014
Unprompted review
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