All contact made with the team was very professional and efficient. The property we booked was fully equipped, so clean and the welcome pack was super generous with amazing goodies. We have only been... See more
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Barefoot Retreats offers an exceptional collection of luxury holiday homes along the stunning North Norfolk coast. With a focus on high-end comfort, style, and seamless service, each property is handpicked to ensure an unforgettable stay. From charming coastal cottages to grand countryside estates, every retreat is thoughtfully designed to combine modern amenities with character and style. What truly sets Barefoot Retreats apart is its dedicated team. From the moment of booking to the end of your stay, the staff go above and beyond to provide a personal, hassle-free experience. Whether it’s arranging a private chef, local recommendations, or special touches to mark an occasion, they take care of every detail. Guests consistently praise the cleanliness, attention to detail, and beautifully curated interiors of the properties. The company’s deep knowledge of the Norfolk area enhances each stay, helping visitors discover hidden gems, serene beaches, and outstanding dining. Perfect for families, couples, or group getaways, Barefoot Retreats delivers a unique blend of luxury and authenticity. For those looking to unwind in style and explore one of the UK’s most picturesque regions, Barefoot Retreats is a trusted choice that never disappoints. Highly recommended for anyone seeking a five-star holiday experience on the Norfolk coast.
3 Emma's Court, 74 Market Place, Burnham Market, PE31 8HD, Norfolk, United Kingdom
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I have booked online but before I had questions and the Cie was really quick to respond and very helpful.

Reply from Barefoot Retreats
Rebecca helped us with our booking and was very helpful. The whole process was easy.

Reply from Barefoot Retreats
The holiday was very easy to book. Ive used the company before and found it excellent . They were able to answer my questions regarding the holiday accommodation, and I feel confident that all will go well. I’ve recommended the company to friends who have also found the company excellent.

Reply from Barefoot Retreats
When I first filled in the details of all members of our party (there are 14 of us!) I was repeatedly told that there was an error in this part of the form and was unable to proceed further. In the end I had to start again from the beginning, filling in exactly the same details and this time it let me through.
I think that if I had been looking for a smaller property, (of which obviously there are many more available) I might have been tempted to go to another cottage hiring company website.

Reply from Barefoot Retreats
I was able to do the whole booking experience on line with no problems. Very easy and logical.

Reply from Barefoot Retreats
Resolved my query to my absolute satisfaction very impressed with the service
Many Thanks

Reply from Barefoot Retreats
Great selection of properties and an easy website to use

Reply from Barefoot Retreats
Easy to book, staff were quick to respond to my requests.

Reply from Barefoot Retreats
Great Company, we have booked houses with them for a number of years now. The properties are always really lovely, well maintained and equipped. Customer service always very good too.

Reply from Barefoot Retreats
Barefoot retreats always go the extra mile to try and ensure you have a trouble free experience.
They surpassed my expectations during my Christmas stay .

Reply from Barefoot Retreats
Such lovely houses on the Barefoot Retreats website. The team there was super helpful and quick to respond and we are so looking forward to our holiday!

Reply from Barefoot Retreats
No problem booking as my Family have used Barefoot Retreats several times, friendly and obliging.

Reply from Barefoot Retreats
Website easy to negotiate and immediate response with lots of tips for the locality and vouchers.

Reply from Barefoot Retreats
We’ve used Barefoot two times before, so it was the obvious choice again for Norfolk. The house looks lovely and we’re looking forward to our holiday!

Reply from Barefoot Retreats
As someone who understands the area of serviced accommodation I can honestly say that Barefoot instinctively know the little things to remember to include when presenting a property to clients.
From pre-stocked wood pile for fire, kitchen utensil details down to tea / coffee, robes and hampers and Christmas tree.
I must say these people and the properties they portfolio are a credit to the industry and refreshing to have done business with. They care about the product they are presenting down to the last detail, and put customer satisfaction on par with profits.
Many thanks to the team Lucie / Brittany and the gentleman that came with the extra dining chair for us. We had a wonderful Christmas in a beautiful area that we visit regularly throughout the summer months.
We usually stay at the Hoste when visiting and staying over, but this has given us a different perspective moving forward and we will definitely be contacting Barefoot again for future bookings, such was the quality of product and service.
Many thanks.
Jay

Reply from Barefoot Retreats
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