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Barefoot Retreats Reviews 

170
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly and helpful staff for their excellent service and responsiveness. The booking process is frequently described as very easy and efficient, whether done online or with assistance. Reviewers appreciate the company's website for its ease of use and the clear presentation of stunning properties. People consistently find the properties to be beautiful, well-maintained, and located in great areas, offering a home-from-home experience. Many have used the company multiple times, highlighting the excellent overall service and quality that leads to repeat bookings. This strong positive sentiment underscores a highly satisfactory customer journey from start to finish.

What people talk about most

Booking process

People report positive experiences with the booking process, consistently describing it as easy and... See more

Location

Users describe positive interactions with location, frequently highlighting the great places to stay and the... See more

Staff

Clients share positive opinions on staff, consistently describing them as helpful, friendly, and quick to... See more

Website

Consumers find the website to be very positive, praising its ease of use and informative content, which... See more

Service

Customers had positive experiences with service, with many reviewers praising the helpfulness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All contact made with the team was very professional and efficient. The property we booked was fully equipped, so clean and the welcome pack was super generous with amazing goodies. We have only been... See more

Company replied

Rated 5 out of 5 stars

What lovely friendly staff so helpful with my first booking with you for my daughters 17 th birthday treat , we have a lovely fox red Labrador who sadly can’t come on holiday with us now as she’s too... See more

Company replied

Rated 5 out of 5 stars

We always use Barefoot for our Norfolk Getaways. Properties are amazing, cater for your every need. Always receive a call from a member of staff before our trips just to check all is ok and if we ne... See more

Company replied

Rated 5 out of 5 stars

Another fabulous stay with Barefoot Retreats! Both properties very well presented and had everything we needed for a great few weeks away on the north Norfolk coast. Always find the team at Barefoot... See more

Company replied


Company details

  1. Holiday Home
  2. Cottage
  3. Cottage Rental
  4. Group Accommodation
  5. Pet-Friendly Accommodation
  6. Vacation Home Rental Agency

Written by the company

Barefoot Retreats offers an exceptional collection of luxury holiday homes along the stunning North Norfolk coast. With a focus on high-end comfort, style, and seamless service, each property is handpicked to ensure an unforgettable stay. From charming coastal cottages to grand countryside estates, every retreat is thoughtfully designed to combine modern amenities with character and style. What truly sets Barefoot Retreats apart is its dedicated team. From the moment of booking to the end of your stay, the staff go above and beyond to provide a personal, hassle-free experience. Whether it’s arranging a private chef, local recommendations, or special touches to mark an occasion, they take care of every detail. Guests consistently praise the cleanliness, attention to detail, and beautifully curated interiors of the properties. The company’s deep knowledge of the Norfolk area enhances each stay, helping visitors discover hidden gems, serene beaches, and outstanding dining. Perfect for families, couples, or group getaways, Barefoot Retreats delivers a unique blend of luxury and authenticity. For those looking to unwind in style and explore one of the UK’s most picturesque regions, Barefoot Retreats is a trusted choice that never disappoints. Highly recommended for anyone seeking a five-star holiday experience on the Norfolk coast.


Contact info

4.8

Excellent

TrustScore 5 out of 5

170 reviews

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4.8

All reviews

(170)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Contact was good

February 2, 2026
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Reply from Barefoot Retreats

Thank you for your review. We're pleased that you found our contact good and appreciate you sharing your experience. Please do not hesitate in contacting our team if you need any further assistance

Rated 5 out of 5 stars

Quick response 👍

I have booked online but before I had questions and the Cie was really quick to respond and very helpful.

January 31, 2026
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Reply from Barefoot Retreats

Thank you for your kind words! We’re glad we could answer your questions quickly and help you book with confidence. We look forward to welcoming you.

Rated 5 out of 5 stars

Very efficient service

Rebecca helped us with our booking and was very helpful. The whole process was easy.

February 3, 2026
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Reply from Barefoot Retreats

Thank you for your kind feedback! We’re delighted to hear you found the service efficient and the booking process easy. Rebecca will be especially pleased to know her help made a difference. We look forward to welcoming you.

Rated 5 out of 5 stars

The holiday was very easy to book

The holiday was very easy to book. Ive used the company before and found it excellent . They were able to answer my questions regarding the holiday accommodation, and I feel confident that all will go well. I’ve recommended the company to friends who have also found the company excellent.

January 26, 2026
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Reply from Barefoot Retreats

Thank you so much for your kind feedback. We’re delighted to hear that you found the holiday easy to book and that our team was able to answer all your questions about the accommodation. It’s wonderful to know you feel confident about your upcoming trip. We really appreciate your continued support and are especially grateful that you’ve recommended us to friends, it means a great deal to us. We look forward to helping make your holiday another excellent experience and please do not hesitate to contact the team should you need anything else.

Rated 3 out of 5 stars

guest list problem

When I first filled in the details of all members of our party (there are 14 of us!) I was repeatedly told that there was an error in this part of the form and was unable to proceed further. In the end I had to start again from the beginning, filling in exactly the same details and this time it let me through.
I think that if I had been looking for a smaller property, (of which obviously there are many more available) I might have been tempted to go to another cottage hiring company website.

January 21, 2026
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Reply from Barefoot Retreats

We’re really sorry to hear this - entering details for a party of 14 is time-consuming, and the form certainly shouldn’t have shown repeated errors or made you start again. Thank you for persevering and for sharing this feedback. We’ll investigate what happened so we can prevent it in future. If we can help with anything further, please do get in touch.

Rated 5 out of 5 stars

Precise and easy

I was able to do the whole booking experience on line with no problems. Very easy and logical.

January 24, 2026
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Reply from Barefoot Retreats

Thanks so much for your review - we’re really pleased to hear the booking process was smooth and straightforward. We look forward to welcoming you!

Rated 5 out of 5 stars

Easy website

Easy website, good communication

January 20, 2026
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Reply from Barefoot Retreats

Thank you for your lovely feedback, we're so pleased you experienced good communication from the team and found the website easy to use. We look forward to welcoming you.

Rated 5 out of 5 stars

Resolved my query to my absolute…

Resolved my query to my absolute satisfaction very impressed with the service
Many Thanks

January 23, 2026
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Reply from Barefoot Retreats

Thank you for your lovely review - we're really pleased we were able to resolve your query to your absolute satisfaction. We really appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Great selection of properties and an…

Great selection of properties and an easy website to use

January 18, 2026
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Reply from Barefoot Retreats

Thank you for your kind review. We’re delighted to hear you enjoyed our selection of properties and found the Barefoot Retreats website easy to use. We look forward to welcoming you.

Rated 5 out of 5 stars

Excellent so far !

Excellent so far !

January 13, 2026
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Reply from Barefoot Retreats

Thank you for your lovely feedback. We’re delighted you’ve had an excellent experience so far, we look forward to welcoming you

Rated 5 out of 5 stars

Effortless Booking Experiance

Easy to book, staff were quick to respond to my requests.

January 13, 2026
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Reply from Barefoot Retreats

Thank you so much for your lovely feedback! We’re really pleased to hear you found the booking process easy and that our team was quick to respond to your requests. We look forward to welcoming you

Rated 5 out of 5 stars

Efficient service.

January 9, 2026
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Reply from Barefoot Retreats

Thank you for your kind words, we are very pleased to hear you found our service efficient, we look forward to welcoming you and please do not hesitate in contacting our team should you need any further assistance

Rated 5 out of 5 stars

Great Company

Great Company, we have booked houses with them for a number of years now. The properties are always really lovely, well maintained and equipped. Customer service always very good too.

January 10, 2026
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Reply from Barefoot Retreats

Thank you so much for your continued loyalty and for taking the time to leave such a lovely review. We’re delighted to hear that you’ve enjoyed your stays with us over the years and that our properties and customer service continue to meet your expectations. We really value your support and look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Barefoot retreats always go the extra…

Barefoot retreats always go the extra mile to try and ensure you have a trouble free experience.
They surpassed my expectations during my Christmas stay .

January 6, 2026
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Reply from Barefoot Retreats

Thank you so much for your kind words. We’re delighted to hear that your Christmas stay surpassed your expectations – that really means a lot to us. We always aim to go the extra mile, especially at such a special time of year, and we’re so pleased you had a trouble-free and memorable stay. We hope to welcome you back again soon.

Rated 5 out of 5 stars

Lovely houses and great service

Such lovely houses on the Barefoot Retreats website. The team there was super helpful and quick to respond and we are so looking forward to our holiday!

January 7, 2026
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Reply from Barefoot Retreats

Thank you for your lovely feedback. We’re delighted to hear you found our team helpful and responsive, and we hope you have a fantastic holiday.

Rated 5 out of 5 stars

No problem booking as my Family have…

No problem booking as my Family have used Barefoot Retreats several times, friendly and obliging.

January 5, 2026
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Reply from Barefoot Retreats

Thank you for your lovely feedback. It’s wonderful to hear your family has stayed with us several times – we’re so pleased you’ve found our team friendly and obliging, and we look forward to welcoming you back again.

Rated 5 out of 5 stars

Website easy to negotiate and immediate…

Website easy to negotiate and immediate response with lots of tips for the locality and vouchers.

January 3, 2026
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Reply from Barefoot Retreats

Thank you for your lovely feedback. We’re so pleased you found the website easy to navigate and our responses helpful. Please do let us know if we can be of further assistance

Rated 5 out of 5 stars

We’ve used Barefoot two times before

We’ve used Barefoot two times before, so it was the obvious choice again for Norfolk. The house looks lovely and we’re looking forward to our holiday!

December 31, 2025
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Reply from Barefoot Retreats

Thank you so much for choosing Barefoot Retreats again - we really appreciate your loyalty. We’re delighted to hear you’re looking forward to your holiday and hope you have a wonderful stay in Norfolk! Please do let us know if we can be of further assistance ahead of your stay

Rated 5 out of 5 stars

Easy booking

Very easy to book

December 29, 2025
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Reply from Barefoot Retreats

We are so pleased to hear you found the booking process very easy and we look forward to welcoming you soon.

Rated 5 out of 5 stars

Its the little things..

As someone who understands the area of serviced accommodation I can honestly say that Barefoot instinctively know the little things to remember to include when presenting a property to clients.
From pre-stocked wood pile for fire, kitchen utensil details down to tea / coffee, robes and hampers and Christmas tree.
I must say these people and the properties they portfolio are a credit to the industry and refreshing to have done business with. They care about the product they are presenting down to the last detail, and put customer satisfaction on par with profits.
Many thanks to the team Lucie / Brittany and the gentleman that came with the extra dining chair for us. We had a wonderful Christmas in a beautiful area that we visit regularly throughout the summer months.
We usually stay at the Hoste when visiting and staying over, but this has given us a different perspective moving forward and we will definitely be contacting Barefoot again for future bookings, such was the quality of product and service.

Many thanks.
Jay

December 23, 2025
Unprompted review
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Reply from Barefoot Retreats

Thank you so much for taking the time to leave such a thoughtful and detailed review. It truly means a great deal to our team to know their hard work and dedication have been noticed and appreciated.

We’re delighted to hear that the little details stood out for you, as that’s exactly where our team puts so much care and intention. The whole Barefoot team will be thrilled to hear your kind words.

We’re so pleased you had a wonderful Christmas and that your stay offered a fresh perspective compared to your usual visits. Knowing we’ve made an impression strong enough to welcome you back is the highest compliment we could receive.

We look forward to hosting you again very soon.

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